Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Lillea O'loughlin

Mount Schank

Summary

Dynamic retail professional with a proven track record at Melinda Talty, excelling in customer service and relationship building. Demonstrated reliability and cash handling accuracy while enhancing customer satisfaction through personalized assistance and effective sales promotions. Committed to maintaining a clean and organized environment, fostering loyalty and retention.

Developed strong customer service skills in fast-paced retail environment, providing efficient and friendly support to diverse clientele. Skilled in inventory management and handling transactions with accuracy and care. Seeking to leverage these transferable skills in new field, contributing to dynamic team and achieving organizational goals.

Energetic and friendly individual with excellent communication skills and positive attitude. Knowledgeable about product displays and customer interaction, with experience in handling transactions and inventory management. Committed to ensuring pleasant shopping experience and increasing store sales through attentive service and reliable support.

Overview

1
1

Retail assistant (parade fish & chips)

1
1

First aid Certificate

1
1

RSA certificate

1
1

School work experience at Fur Life vets (warnambool)

1
1

School work experience at South Eastern hotel (mount gambier)

Work History

Retail Worker

Melinda Talty
09.2024 - 04.2025
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Answered questions about store policies and addressed customer concerns.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Wrapped, boxed and weighed bakery department products.
  • Recommended complementary purchases to customers, increasing revenue.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Education

Allendale East Area School
Allendale East, SA
11-2024

Skills

  • Customer service
  • Patience and empathy
  • Customer assistance
  • Reliability and punctuality
  • Store cleaning
  • Relationship building
  • Cash handling accuracy
  • Professional appearance
  • Stock replenishment
  • Display maintenance
  • Merchandise display
  • Order processing
  • Sales promotion
  • Time management
  • Workplace safety compliance

Certification

  • [Area of expertise] License - [Timeframe]
  • Certified [Job Title], [Company Name] - [Timeframe]

Interests

  • I enjoy cooking for friends and family gatherings
  • Cooking
  • Baking
  • Learning new cooking techniques and expanding my culinary skills

Timeline

Retail Worker

Melinda Talty
09.2024 - 04.2025

Allendale East Area School

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Lillea O'loughlin