Summary
Overview
Work History
Education
Skills
Timeline
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Livia Reis

Morphett Vale

Summary

Motivated front of the house person with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

8
8
years of professional experience

Work History

Breakfast Waitress

Halcyon House
09.2022 - 01.2023
  • Collaborated with kitchen staff to ensure accurate and timely delivery of menu items.
  • Developed rapport with regular customers, fostering loyalty and repeat business.
  • Enhanced guest satisfaction by providing exceptional service during breakfast hours.
  • Actively participated in pre-shift meetings to discuss goals, challenges, and expectations for each shift.

Restaurant Waitress

Fins Restaurant
01.2022 - 07.2022
  • Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
  • Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
  • Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
  • Completed credit payments via card processing systems.

Accountant Assistant

Sabi Sushi
03.2017 - 06.2018
  • Helped prepare weekly closings.
  • Produced and distributed invoices, financial documents and employees payments.
  • Provided clerical support to all accounting professionals in department.
  • Documented business expenses and sales.
  • Monitored status of accounts receivable and payable to facilitate prompt processing.

Front of the House Supervisor

Kinoko
09.2014 - 02.2016
  • Performed cash handling activities and secured nightly bank deposits.
  • Managed inventory through effectively ordering and stocking uniforms, linens, beverages and front of house supplies.
  • Managed day-to-day FOH operations to drive quality, standards and meet customer expectations.
  • Supervised staff of 10 through motivational coaching and effective training programs for service and sales techniques.

Education

Diploma - Marketing, Management

Envirotech Institute
Byron Bay
01.2016

Skills

  • High-Volume Dining
  • Restaurant Operation
  • Food and Beverage Service
  • Transactions and Cash Handling
  • Specials Promotion and Upselling

Timeline

Breakfast Waitress

Halcyon House
09.2022 - 01.2023

Restaurant Waitress

Fins Restaurant
01.2022 - 07.2022

Accountant Assistant

Sabi Sushi
03.2017 - 06.2018

Front of the House Supervisor

Kinoko
09.2014 - 02.2016

Diploma - Marketing, Management

Envirotech Institute

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Livia Reis