Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Personal Information
Additional Leadership Roles
Timeline
Generic

Loay A. Fattouh

Riyadh

Summary

Proven executive leader with over 20 years of experience driving operational excellence, scaling organizations, and steering retail, wholesale, and franchise businesses toward sustained profitability. Adept at corporate governance, strategic growth, organizational transformation, and optimizing cross-functional team performance across multinational settings.

Certified in Corporate Governance and Project Management.

Overview

21
21
years of professional experience
3
3
Certification
44
44

Brands Operated

Work History

Group Vice President of Operations

Al-Safa Group
01.2023 - Current
  • Built and implemented corporate governance frameworks and management structures across all subsidiaries.
  • Spearheaded operational strategy development and business performance metrics aligned with long-term vision.

Chief Operating Officer

Al-Safa Al-Oula (Beauty Secret, Natural Touch, Hunkemöller)
01.2021 - Current
  • Directed company-wide operations (Sales, IT, HR, Marketing, Finance), elevating productivity and compliance.
  • Introduced SOPs and policy manuals to standardize processes within six months.
  • Partnered with the Board to implement KPIs and growth strategies; led due diligence for M&A opportunities.
  • Improved operational efficiency, driving profitability and investor confidence.

CEO & Managing Partner

Beta International Trading Co.
01.2017 - 01.2021
  • Launched and scaled a new business across the GCC region; oversaw licensing of 1,000+ SKUs with SFDA.
  • Designed and implemented organizational structures and SOPs across all departments.
  • Established retail store and training academy, enhancing brand presence and employee upskilling.

Chief Operating Officer

Al-Othaim Co. – Fashion Retail Division
01.2014 - 01.2016
  • Company Overview: KSA
  • Expanded brand portfolio from 6 to 12 brands; increased store count from 65 to 105.
  • Grew annual revenue by 19% and boosted same-store sales by 12%.
  • Created talent pipeline and development programs to improve retention and leadership bench strength.
  • KSA

Central Operations Manager – Fashion & Footwear

M.H. Alshaya Co.
01.2010 - 01.2013
  • Company Overview: KSA
  • Delivered 800M SAR in total sales within one year; improved staff retention from 32% to 78%.
  • Directed nationwide operations, merchandising compliance, and expansion of two new brands.
  • Drove 90% Saudization compliance through structured hiring and development initiatives.
  • KSA

Senior Business Operations Manager

SGS Group
01.2007 - 01.2010
  • Company Overview: Dammam
  • Reduced costs by 25% while improving product quality and operational performance.
  • Designed and executed turnaround strategies, crisis management frameworks, and governance systems.
  • Dammam

Education

BSc - Information Systems & General Management (Dual Degree)

Portland State University
Oregon

MSc - Operations & Logistics Planning

University of Liverpool

Skills

  • Executive Leadership & Governance
  • P&L Management & Financial Oversight
  • Strategic Planning & Business Transformation
  • Retail & Franchise Expansion (GCC & International)
  • SOP & Process Optimization
  • M&A and Growth Strategy
  • Talent Development & Succession Planning
  • Regulatory Compliance & Risk Mitigation
  • Stakeholder Engagement & Board Reporting

Certification

  • Internationally Certified Corporate Governance Officer (ICCGO)
  • Project Management Professional (PMP)
  • Microsoft Certified Professional (MCP)

Languages

Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

Personal Information

Nationality: Saudi

Additional Leadership Roles

  • CEO, Al-Daham Watches
  • COO, Anwal United Trading Co.
  • Business Development Manager, FAMA Holding

Work Type

Part TimeFull Time

Work Location

RemoteOn-SiteHybrid

Timeline

Group Vice President of Operations

Al-Safa Group
01.2023 - Current

Chief Operating Officer

Al-Safa Al-Oula (Beauty Secret, Natural Touch, Hunkemöller)
01.2021 - Current

CEO & Managing Partner

Beta International Trading Co.
01.2017 - 01.2021

Chief Operating Officer

Al-Othaim Co. – Fashion Retail Division
01.2014 - 01.2016

Central Operations Manager – Fashion & Footwear

M.H. Alshaya Co.
01.2010 - 01.2013

Senior Business Operations Manager

SGS Group
01.2007 - 01.2010

BSc - Information Systems & General Management (Dual Degree)

Portland State University

MSc - Operations & Logistics Planning

University of Liverpool
Loay A. Fattouh