LOGIN OMAR IBRAHIM

flight attendant

Badr Airlines

KHARTOM SUDAN , SUDAN

11.2019 - Current

Inspected aircraft interior prior to, during and after flights, ensuring emergency equipment was in place.
Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
Complied with all airline and national aviation regulations to ensure that complete safety and security procedures were met.
Explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
Operated in compliance with all airline and aviation regulations, ensuring complete compliance with safety and security procedures.
Reassured and comforted passengers during turbulent flights and unavoidable delays.
Served beverages and food items and answered questions about such offerings to passengers during flights.
Explained use of safety equipment, including seat belts and oxygen masks and delivered in-depth safety presentations to passengers.
Facilitated communications between flight deck and cabin crew prior to and during flights, promoting smooth operations.
Attended workshops and training sessions in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
Answered passengers' questions and provided solutions to issues when they arose during flights.
Maintained firm yet positive attitude when dealing with distressed passengers by calming fears and providing secure environments.
Served beverages and food from refreshment cart and provided detailed information on in-flight offerings to passengers.
Maximised storage space by directing passengers in correct ways of stowing luggage in overhead compartments and under seats.
Promoted safety, comfort and welfare of passengers by [Action] and [Action].
Demonstrated proper use of safety equipment through [Task], informing and educating passengers prior to takeoff.
Answered passengers questions and efficiently provided solutions to issues arising during flights.
Showed passengers correct ways to stow luggage in overhead compartments and under seats.
Maintained high standards of cleanliness and personal appearance, promoting sense of professionalism and passenger confidence in crew.
Attended training in customer service, conflict resolution tactics and safety procedures to remain updated with new requirements and procedures.
Increased passenger satisfaction by promptly answering questions and providing solutions to issues arising during flights.
Relayed updates and information to passengers after confirming key details with pilot and [Job title].
Inspected the interior of the aircraft prior to, during and after flights to make sure emergency equipment was in place.
Facilitated boarding process by greeting passengers upon arrival and providing direction to seats.
Reassured passengers during turbulent flights and during unavoidable delays.
Greeted passengers as they entered the aircraft and showed them to their seats.
Properly communicated between the flight deck and the cabin crew prior to and during flights.