LORIZA GRANDE
MADINAH, KSA,KSA
Summary
Logical thinker with top problem-solving abilities. Communicates well with non-technical audiences for speedy resolutions. Background in delivering exceptional customer service whilst carrying out maintenance and repairs.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work history
Senior Housekeeper
SAFARI COMPANY LIMITED
Medina, Medina Region
2023.04 - Current
- Delivered faultless cleanliness standards and exceptional guest care.
- Performed thorough deep cleaning, consistently receiving top scores on customer evaluation surveys.
- Maintained well-stocked trolleys with complete cleaning supplies, enabling efficient room turnarounds between guests.
- Communicated with other staff to determine best use of resources and guest care.
Sales Executive
A&A INK VENTURES
CEBU, PHILIPPINES
2015.01 - 2019.02
- Generated new leads and opportunities to maximise revenue.
- Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
- Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Qualified prospects to determine future sales possibilities and improve conversion efforts.
- Analyzed industry and competitor trends to enhance sales strategy.
Technical Support Specialist
A&A INK VENTURES
CEBU, PHILIPPINES
2014.11 - 2019.02
- Trained 2 junior technicians.
- Analyzed and troubleshooting.
- Researched and implemented new backup technology.
Office Clerk
LOCAL GOVERNMENT UNIT
DAVAO ORINETAL, PHILIPPINES
2012.04 - 2014.10
- Wrote reports and correspondence from dictation and handwritten notes.
- Strengthened traceability and developed organization systems for records, reports and agendas.
- Maintained tidy reception area to provide visitors with positive first impression of company.
Education
HOTEL AND RESTAURANT SERVICES - TOURISM
POLYTECNIC INSTITUTE
LUPON DAVAO ORIENTAL, PHILIPPINES 2011.03 - 2013.09
High School Diploma -
Banaybanay National High School
PHILIPPINES /2005 - /2009
Skills
- Hospitality background
- Supply inventory management
- Data entry; Word, Excel & PowerPoint
- Technical support
- Hardware and software installation
- Quality Assurance and Control
Languages
English
Upper intermediate
Timeline
Senior Housekeeper
SAFARI COMPANY LIMITED
2023.04 - Current
Sales Executive
A&A INK VENTURES
2015.01 - 2019.02
Technical Support Specialist
A&A INK VENTURES
2014.11 - 2019.02
Office Clerk
LOCAL GOVERNMENT UNIT
2012.04 - 2014.10
HOTEL AND RESTAURANT SERVICES - TOURISM
POLYTECNIC INSTITUTE
2011.03 - 2013.09
High School Diploma -
Banaybanay National High School
/2005 - /2009