Logical thinker with top problem-solving abilities. Communicates well with non-technical audiences for speedy resolutions. Background in delivering exceptional customer service whilst carrying out maintenance and repairs.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work History
Senior Housekeeper
SAFARI COMPANY LIMITED
Medina, Medina Region
04.2023 - Current
Delivered faultless cleanliness standards and exceptional guest care.
Performed thorough deep cleaning, consistently receiving top scores on customer evaluation surveys.
Maintained well-stocked trolleys with complete cleaning supplies, enabling efficient room turnarounds between guests.
Communicated with other staff to determine best use of resources and guest care.
Sales Executive
A&A INK VENTURES
CEBU, PHILIPPINES
01.2015 - 02.2019
Generated new leads and opportunities to maximise revenue.
Effectively handled daily customer meetings, sales calls and account management tasks, improving sales team efficiency.
Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
Fostered positive relationships with customers to enhance loyalty and retention.
Qualified prospects to determine future sales possibilities and improve conversion efforts.
Analyzed industry and competitor trends to enhance sales strategy.
Technical Support Specialist
A&A INK VENTURES
CEBU, PHILIPPINES
11.2014 - 02.2019
Trained 2 junior technicians.
Analyzed and troubleshooting.
Researched and implemented new backup technology.
Office Clerk
LOCAL GOVERNMENT UNIT
DAVAO ORINETAL, PHILIPPINES
04.2012 - 10.2014
Wrote reports and correspondence from dictation and handwritten notes.
Strengthened traceability and developed organization systems for records, reports and agendas.
Maintained tidy reception area to provide visitors with positive first impression of company.
Education
HOTEL AND RESTAURANT SERVICES - TOURISM
POLYTECNIC INSTITUTE
LUPON DAVAO ORIENTAL, PHILIPPINES
03.2011 - 09.2013
High School Diploma -
Banaybanay National High School
PHILIPPINES
/2005 - /2009
Skills
Hospitality background
Supply inventory management
Data entry; Word, Excel & PowerPoint
Technical support
Hardware and software installation
Quality Assurance and Control
Languages
English
Upper intermediate
Timeline
Senior Housekeeper
SAFARI COMPANY LIMITED
04.2023 - Current
Sales Executive
A&A INK VENTURES
01.2015 - 02.2019
Technical Support Specialist
A&A INK VENTURES
11.2014 - 02.2019
Office Clerk
LOCAL GOVERNMENT UNIT
04.2012 - 10.2014
HOTEL AND RESTAURANT SERVICES - TOURISM
POLYTECNIC INSTITUTE
03.2011 - 09.2013
High School Diploma -
Banaybanay National High School
/2005 - /2009
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