Louay Bahwech
Para Hills
Summary
Dynamic leader with proven expertise in customer service and team leadership, honed at Captain Chicken & Seafood Port Adelaide. Excelled in staff training and development, enhancing customer satisfaction and employee productivity. Demonstrated exceptional time management and decision-making skills, significantly improving service delivery and operational efficiency.
Overview
4
4
years of professional experience
Work History
Manager
Captain Chicken & Seafood Port Adelaide
12.2020 - Current
- Managed and motivated employees to be productive and engaged in work.
- Handled several responsibilities within the given time constraints.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Individual Support Worker
Ezy Care
09.2023 - 02.2024
- Supported clients in maintaining personal interests or hobbies, fostering a sense of purpose and engagement.
- Assisted clients in navigating transportation options for increased autonomy in attending appointments or community .
- Enhanced client well-being by providing personalized and compassionate care in daily activities.
- Advocated for client rights within healthcare systems or other relevant agencies.
- Communicated effectively with family members regarding updates on client status, concerns, or achievements.
Education
Certificate III - Individual Support
Celtic Training
Level 4/27 Currie St, Adelaide SA 500002.2024
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
Timeline
Individual Support Worker
Ezy Care
09.2023 - 02.2024
Manager
Captain Chicken & Seafood Port Adelaide
12.2020 - Current
Certificate III - Individual Support
Celtic Training
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