Summary
Work History
Skills
Timeline
Generic

Lucy Pangallo

Adelaide

Summary

Dynamic leader with proven expertise in staff management and customer relationship management honed at Woolworths. Excelled in enhancing customer satisfaction and team productivity through effective decision-making and strategic planning. Skilled in fostering professional environments and driving performance improvements, demonstrating exceptional team leadership and problem-solving abilities.

Work History

Manager

Woolworths
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Task delegation
  • Goal setting
  • Documentation and reporting
  • Strategic planning
  • Customer relationship management (CRM)
  • Performance management

Timeline

Manager

Woolworths
Lucy Pangallo