Luke Crisp
Seaview Downs
Summary
Insurance consultant, with a high level of interpersonal communication skills. strong background in sales and customer facing facing roles. Proven ability to collaborate effectively within teams, adapt to evolving business requirements, and consistently achieve sales targets. Passion for self development and continued self improvement. Recognized for excellent communication, problem-solving abilities, critical thinking and results-driven approach.
Overview
14
14
years of professional experience
Work History
Insurance Sales Consultant
RAA
10.2023 - Current
- Motor, Home, Travel Insurance Sales & Service
- B2B Insurance
- Finance
- Store Product Knowledge
- Road Service Sales & Service
- Customer Facing Interactions
Service Specialist
Allianz Australia
10.2022 - 06.2023
- Motor & Home Insurance Policy Service
- B2B Insurance Service
- Inbound Call Centre Role
Customer Service Agent
Coles Group
12.2017 - 10.2022
- Provided Excellent Customer Service
- Online Department
- Prepared and Loaded Orders Into Delivery Vehicles
- Delivered Coles Products to Customers
- Drove Delivery Vehicles (Small Trucks/Van)
Postal Delivery Officer
Australia Post
06.2011 - 05.2017
- Sorted Mail and Packages Within the Delivery Centre
- Performed Vehicle Safety Checks
- Rode Delivery Motorcycles
- Directly interacted with customers to deliver mail, packages and ordered goods.
Education
Bachelor of Business - (International Business)
Flinders University
Adelaide, SA06.2022
Skills
- Interpersonal Communication
- Critical Thinking
- Consultations and Recommendations
- Time Management
- Team Work and Leadership
- Problem Solving
- Organisation Skills
Awards
- 2019 Mandarin First and Second Year (Adelaide University)
- 2021 Chancellor's Letter of Commendation (Flinders University)
Timeline
Insurance Sales Consultant
RAA
10.2023 - Current
Service Specialist
Allianz Australia
10.2022 - 06.2023
Customer Service Agent
Coles Group
12.2017 - 10.2022
Postal Delivery Officer
Australia Post
06.2011 - 05.2017
Bachelor of Business - (International Business)
Flinders University
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