Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Lulwa AlDaffaa

Lulwa AlDaffaa

Dammam,Eastern Province

Summary

Results-driven professional with expertise in communication and negotiation, digital marketing, and brand development. Demonstrates exceptional time management proficiency and a strong ability to assess and mitigate risks effectively. Adept at leveraging skills to drive strategic initiatives, enhance brand visibility, and achieve organisational goals.

Overview

11
11
years of professional experience

Work history

Business Development & Account Manager

Arab Space Group
Eastern Province
2026.04 - Current
  • Managing sales and accounts from customer acquisition and closing deals to building long-term relationships and increasing revenue.
  • Planning and executing integrated marketing campaigns, including budget management, idea development, and performance analysis to achieve maximum return.
  • Developing marketing and sales strategies to drive business growth, increase brand awareness.
  • Managing content and digital presence across social media platforms to enhance engagement and increase reach to potential customers.

QA specialist

Arab Space Group
Eastern Province, dammam
2023.01 - 2025.05
  • Ensure application quality and improve user experience through requirement analysis and testability validation.
  • Develop and execute comprehensive test plans, including performance testing under various loads.
  • Document, report, and track defects while ensuring corrective actions are implemented and verified.
  • Collaborate with development and production teams to ensure smooth project transition across stages.
  • Handle customer complaints and improve satisfaction through effective and timely issue resolution.
  • Increased sales by 10%

Operations Management

Tips N Touch - Flowers & Gifts Establishment
Eastern Province
2022.01 - 2024.01
  • Inventory Management
  • Handling more than 16 Brands of clothes - perfumes - Gifts
  • Communicated effectively on all levels to facilitate effective operations management.
  • Executed onsite operations management, maintaining high productivity levels.

Responsible of Quality and Development

Tapa company
Eastern Province
2019.01 - 2022.01
  • Follow up the works on hotels, Arrangement Scheduling maintenance Work, Preparing reports on weekly ،monthly basis
  • Communicating with the Companies specialized in the field of hospitality Researching the new for innovation for the hospitality and tourism.
  • Managed bookings efficiently to maximise guest satisfaction and venue occupancy.
  • Staff management, including supervising، organizing daily operations.
  • Fully set up and furnished the Tapa Homes project from start to finish.

EPG&Catch up Manager + Quality Assurance

SELEVISION MEDIA COMPANY
Eastern Province
2016.01 - 2018.12
  • Conducting and research data source, Supervising progress of workflow Organizing TV show's times, Creating channel schedules Provide sources of channels
  • Generating team schedules and work, Assuring quality of teamwork Reviewing data entered on system before displaying it Following up customer's requests
  • Evaluating all channels in terms of viewing, Evaluating work of employees/ monthly Making weekly progress reports

Data-Entry

Selevision media company
Eastern Province
2015.01 - 2016.01

• Accurately entered and managed channel data.
• Organized and scheduled more than 100 channels and programs efficiently.
• Prepared and updated weekly content schedules for each channel.

Education

A bachelors of History - Not Applicable

Imam Abdulrahman Bin Faisal University
Eastern Province

English Diploma - N\A

Canadian Language
Dammam

Skills

  • Communication & Negotiation Skills
  • Digital marketing
  • Time management expertise
  • Time management proficiency
  • Risk assessment and mitigation
  • Brand development

Languages

Arabic - Fluent
English - intermediate

Timeline

Business Development & Account Manager

Arab Space Group
2026.04 - Current

QA specialist

Arab Space Group
2023.01 - 2025.05

Operations Management

Tips N Touch - Flowers & Gifts Establishment
2022.01 - 2024.01

Responsible of Quality and Development

Tapa company
2019.01 - 2022.01

EPG&Catch up Manager + Quality Assurance

SELEVISION MEDIA COMPANY
2016.01 - 2018.12

Data-Entry

Selevision media company
2015.01 - 2016.01

A bachelors of History - Not Applicable

Imam Abdulrahman Bin Faisal University

English Diploma - N\A

Canadian Language
Lulwa AlDaffaa