Summary
Overview
Work History
Education
Skills
Certification
Referees
Timeline
Generic

Luther Ryan-Chaudhary

Adelaide

Summary

Dedicated service industry professional with extensive experience in customer focussed and administrative roles. Demonstrated leadership skills in team environments in the recruitment, retail and warehousing industries. Sound knowledge in client marketability, stakeholder relationships and proficiency in MSO Word and Excel. Seeking growth in a professional environment to apply and advance skillset.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Special Orders Expert

Bunnings
02.2024 - Current
  • Accurate data entry into our various ordering programmes.
  • Design and ordering of customer kitchens using cut-to-measure software.
  • Undergoing specific ordering training programmes to ensure pinpoint accuracy and efficiency.
  • Creation and implementation of a project to gauge and increase our store's supplementary product range using quantitative sales data and qualitative consumer demand data.
  • Professional communication in liaising with suppliers via email and phone to gain quotes and lead times.
  • Undertaking our three-month Internal Leadership Program to help support our team on the shop floor.




Recruitment Consultant

Jobs Statewide Head Office
02.2023 - 02.2024
  • Responsible for finding sustainable employment for all Adelaide City job seekers receiving Youth Allowance payments under the Transition to Work government contract.
  • Operating the Workforce Australia Employment Support Service and the JobReady online systems.
  • Conducting daily appointments with a caseload of 70+ job seekers.
  • Initiating and maintaining relationships with employers via regular phone and email contact.
  • Working with allied health to support job seekers overcome barriers to employment.
  • Extensive administrative duties including but not limited to:

o MSO Word and MSO Excel daily operation.

o Answering internal and external phone calls.

o Booking appointments.

o Calendar organisation.

o Processing purchase orders.

o Data entry.

o Job seeker file maintenance.

  • Achieving a multitude of KPI's by sourcing several jobs vacancies daily and screening candidates to fill them.
  • 12 month contract

Paint Expert

Bunnings
02.2022 - 05.2023
  • Providing personalised and detailed paint advice to customers.
  • Working independently and collaboratively in a team environment.
  • Answering customer and brand representative phone calls.
  • Tinting and mixing paint.
  • Running paint workshops for customers and team.
  • Sales focussed merchandising.
  • Attending training courses at Dulux, Taubmans and British Paints trade centres.
  • Stock replenishment.
  • Tint machine refill and maintenance.

Operations Team Member

Bunnings Warehouse
04.2020 - 02.2022
  • Assisting customers with general inquiries.
  • Replenishing stock and auditing inventory.
  • Built relationships with external stakeholders to establish productive operations.
  • Developed and implemented successful sales merchandising techniques.
  • Worked well in the goods-inwards department, providing support and guidance.
  • Pallet breakdown, building and strapping.
  • Operating manual and electric pallet jacks and Work Assist Vehicle's.
  • Undertaking annual stocktake.

Retail Sales Assistant

Myer
08.2018 - 03.2020
  • Assisting customers with product questions, selections and purchases in a fast-paced environment.
  • Using POS system to process sales, returns, store membership, online orders, and gift card activations.
  • Organising store merchandise racks and displays to promote and maintain a visually appealing shop floor.
  • Implementing sales strategies to achieve KPI's.
  • Answering customer inquiries via telephone.
  • Picking online orders.

Customer Service Assistant

KFC City Cross Arcade
03.2016 - 02.2017
  • Providing a positive customer experience by greeting and taking customer orders.
  • Safely operating kitchen machinery such as fryers and freezers.
  • Maintaining clean and organised work spaces to ensure safe food handling practices are adhered to.
  • Answering customer phone calls.
  • Cleaning kitchen surfaces and mopping floors.

Education

Reception - 2005

Norwood Primary School
Norwood, SA

Year 1-5 - 2006-2010

Christian Brothers College
Adelaide, SA

Year 5-7 - 2010-2012

De La Salle College
Malvern, VIC

Year 8-12 - 2013-2017

Christian Brothers College
Adelaide, SA

Bachelor of Laws And Psychological Science - 2018-2020

University of South Australia
Adelaide, SA

Skills

  • Customer service
  • Administration
  • Data entry
  • MSO Excel and MSO Word
  • Auditing
  • Ordering software
  • Team leadership
  • Scheduling
  • Caseload management
  • Conducting appointments
  • Phone consulting
  • Warehousing and merchandising

Certification

  • National Police Clearance (2023).
  • Department of Human Services Working with Children Check (2023).
  • Driver's licence and reliable car.

Referees

Available upon request.

Timeline

Special Orders Expert

Bunnings
02.2024 - Current

Recruitment Consultant

Jobs Statewide Head Office
02.2023 - 02.2024

Paint Expert

Bunnings
02.2022 - 05.2023

Operations Team Member

Bunnings Warehouse
04.2020 - 02.2022

Retail Sales Assistant

Myer
08.2018 - 03.2020

Customer Service Assistant

KFC City Cross Arcade
03.2016 - 02.2017

Reception - 2005

Norwood Primary School

Year 1-5 - 2006-2010

Christian Brothers College

Year 5-7 - 2010-2012

De La Salle College

Year 8-12 - 2013-2017

Christian Brothers College

Bachelor of Laws And Psychological Science - 2018-2020

University of South Australia
Luther Ryan-Chaudhary