M.A.ABDUL RAHMAN
SaudiArabia
Summary
More than 10 years' experience with highly skilled at software installation, upgrades, updates and hardware replacement in chip level. Also virus removal and performance tweaks. Well versed in trouble shooting and repairing malfunctioning hardware's and software's. Devices innovative strategies to resolve occurring computer and network problems.
Overview
13
13
years of professional experience
Work history
Computer Builder
Noor System & Naqwa Computer.
Riyadh
2011.01 - 2024.01
- Performed on-site repair and preventive maintenance on personal computers and related peripherals
- Evaluated technical issues, solved customer concerns, and troubleshot computer problems in an efficient and courteous manner
- Built custom computers to best serve the consumer needs
- Ensured back-up systems are working properly
- Maintained up-to-date virus protection
- Assisted customers with software configurations, installations of custom graphics and videos, and instructions
- Assisted customers with networking setup / issues and computer peripherals such as printers and monitors
- Scheduled work and ordered parts
- Maintained inventory to ensure maintenance and repairs of computers
- Estimated and invoiced repairs
- Estimated and invoiced cost the computer hardware's and software's
- Mentored and taught newly hired associates
- Ensured customer service and satisfaction.
Education
Bachelor's Degree - BA (Arabic) -
University of Madras
Advance Diploma in Laptop service chip level training with SMT (ADLS, ADSE) - undefined
Chip Systems
Skills
- HARDWARE: HDD motherboards, RAM augmentation, Processors, Video cards Able to troubleshoot analog & digital circuits with digital voltmeters, analog multimeters and logic probes in all branded products etc
- OPERATING SYSTEM: Windows XP / Vista, win7, MS-DOS and latest updates
- SOFTWARE: Familiar with MS-Officemate-Virus, Audio & Video applications
- ADDITIONAL: Internet setup & Repair, Digital components
Languages
Arabic / English / Hindi / Tamil / Malayalam
Custom
I hereby declare that the details furnished above are true and correct to the best of knowledge and belief. I undertake to inform you of any.
Personal Information
- Passport Number: P1744844
- Father's Name: AHEMMAD IBRAHIM
- Date of birth: 12/08/87
- Marital status: Married
- Visa status: Transferrable
Timeline
Computer Builder
Noor System & Naqwa Computer.
2011.01 - 2024.01
Bachelor's Degree - BA (Arabic) -
University of Madras
Advance Diploma in Laptop service chip level training with SMT (ADLS, ADSE) - undefined
Chip Systems