MAALI ALAWADI, MBA

• Identified and implemented modifications needed in existing applications to meet changing user requirements.
• Developed and implemented standards, procedures, and documentation to improve product quality.
• Facilitated data-driven and strategic decisions by presenting reports and research findings to management.
• Improved operational efficiency by upgrading to archive and patching systems.
• Translated business requirements into system change specifications for use by development teams.
• Monitor data sizing, servers, configuring, and manage backup & restore procedures.
• Diagnosing, and solving LAN problems, hardware, software, and end-user problems.
• Projects:

Symphony 3.2 I Bistro OPAC

PROJECTS Symphony I Bistro OPAC

• Diagnosing, resolving hardware, software, and end-user problems
• Supported all HP Equipment (pc, laptop, printer, and scanner)
• Architected systems to minimize potential intrusion points and overall security weaknesses.
• Remote Administration, Support & Design of McAfee Antivirus.
• Deployed VPN for personnel use and protection.

• Working as an assistant programmer and updating data on the NL website.
• Supported all HP Equipment (PCs, laptops, printers, and scanners).
• Provide secondary support for LAN and System administration.
• Develop, and document revise system design procedures, test procedures, and quality standards for Symphony, I capture, Depository, and ADLIB Library Programs.
• Troubleshoot software application and hardware issues to identify improvements and aid resolution.
• Resolved system outages with rigorous troubleshooting and patching skills, including 24/7 coverage.
• Identified and implemented modifications needed in existing applications to meet changing user requirements.