MAAN ALGHAMDI
F.A.
Riyadh
Summary
Accomplished Flight Attendant offering over 4+ years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Flight Attendant
Saudia Airlines
Riyadh
07.2018 - Current
- Verified aircraft and passenger compliance with policies, regulations and safety guidance.
- Answered passenger questions and provided solutions to issues arising during flights.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
- Ensured safety and comfort of customers onboard aircraft.
- Resolved passenger conflicts and medical emergencies during flights.
Receptionist
AL-BILAD HOTEL
Jeddah
10.2017 - 07.2018
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
- Collected room deposits, fees and payments.
- Promoted hotel brand's loyalty program via social media, email and direct mail.
Education
High School Diploma -
AL-HIJAZ High School
Jeddah 04.2007 - 04.2010
English Course -
Euro Centre
Bournemouth, UK 02.2012 - 08.2012
Skills
Preflight briefings
Verbal and written communication
Company policy adherence
Relationship Management
Interpersonal communications
Public speaking
English
Timeline
Flight Attendant
Saudia Airlines
07.2018 - Current
Receptionist
AL-BILAD HOTEL
10.2017 - 07.2018
English Course -
Euro Centre
02.2012 - 08.2012
High School Diploma -
AL-HIJAZ High School
04.2007 - 04.2010