Maan Felemban
Jeddah,Mecca Region
Summary
A highly adaptable professional with advanced proficiency in Microsoft Excel analysis with POWER BI and a strong understanding of medical systems and terminology. Demonstrates efficient task execution and effective problem-solving skills, ensuring seamless solution implementation. Knowledgeable in relevant work policies and procedures, with a commitment to continuous improvement and career advancement within the healthcare sector.
Overview
12
12
years of professional experience
Work history
Quality assurance analyst Specialist
Al-Salama Hospital
Jeddah
2023.09 - Current
- Improved accuracy through comprehensive data analysis for quality assurance and identified deficiencies through real-time monitoring of performance metrics.
- Improved the efficiency of quality assurance processes, resulting in time savings on projects.
- Leading multidisciplinary teams to improve the department's overall operational efficiency.
- Regularly presented findings through clear graphical representations and reports to the higher management team.
- Facilitated cross-departmental collaboration for unified business understanding of data sets.
Senior leader of Medical Claims
MedNet Medical Insurance.
Jeddah
2019.01 - 2023.03
- Oversaw and audited the quality of medical claims data, ensuring high accuracy and completeness for reporting and analysis.
- Processed and analyzed large volumes of medical claims data utilizing professional tools such as SQL and potentially business intelligence platforms to identify trends and insights.
- Developed and maintained interactive dashboards to monitor and measure key performance indicators related to medical claims data quality and utilization.
- Contributed to the accurate and timely submission of medical data for cost calculation and reporting purposes.
- Facilitated effective communication and collaboration with medical providers and internal administrative teams regarding claims data and related issues.
Operations team leader
Saudi Limited Co.
Jeddah
2017.11 - 2018.12
- Enhanced team productivity by implementing new operational strategies.
- Lead daily operations meetings to increase communication and collaboration.
- Ensured effective resource allocation with thorough planning and organisation.
- Assisted in project management activities; ensured timely completion of tasks assigned to the operations team.
- Oversaw quality control within the operations department; maintained high standards of service delivery consistently.
Sales team leader
Global for Goods
Jeddah
2013.02 - 2016.03
- Streamlined processes, saving time and enhancing productivity.
- Coordinated sales strategies with marketing department for cohesive brand message.
- Delegated tasks effectively, ensuring smooth operation of the team.
- Guided staff through change management processes, minimising disruption to operations.
- Recruited and mentored high-performing sales team.
Education
Master of Business Administration - Executive Business Administration
King Abdulaziz University
Jeddah 2024.05 -
Bachelor of Business Administration - Human recourses development
Kind Abdulaziz University
Jeddah 2014.04 - 2018.12
Skills
- Efficient task execution
- proficient in medical systems
- Advanced proficiency in Microsoft Excel
- Effective problem-solving and solution implementation
- Highly flexible and adaptable to change
- Knowledgeable in relevant work policies and procedures
- understanding of medical terminology
Languages
English
Fluent
Arabic
Native
Timeline
Master of Business Administration - Executive Business Administration
King Abdulaziz University
2024.05 -
Quality assurance analyst Specialist
Al-Salama Hospital
2023.09 - Current
Senior leader of Medical Claims
MedNet Medical Insurance.
2019.01 - 2023.03
Operations team leader
Saudi Limited Co.
2017.11 - 2018.12
Bachelor of Business Administration - Human recourses development
Kind Abdulaziz University
2014.04 - 2018.12
Sales team leader
Global for Goods
2013.02 - 2016.03