Maangulano Walter
Alain
Summary
Dedicated Senior Barista with 3 years of experience in specialty and commercial coffee, excelling in exceptional customer service and a strong passion for perfecting each cup. Proficient in cash handling and advanced barista skills, streamlining operations in fast-paced environments to enhance efficiency. Committed to elevating the customer experience and fostering a vibrant coffee culture, ensuring every moment is memorable for guests. Eager to contribute expertise and enthusiasm to a dynamic team focused on quality and service excellence.
Overview
5
5
years of professional experience
Work History
Senior Barista
Maia Restaurant and Catering
01.2022 - 12.2026
- Making espresso-based drinks and brew specialty coffee with precision.
- Engage customers in conversations about our coffee offerings, including origin and flavor profiles.
- Maintain high standards of cleanliness in the cafe area and following HACCP guidelines for our goods.
- Participating and contributing to our ongoing coffee education and tasting sessions.
- Help manage coffee bean inventory and suggest orders based on trends and customer preferences.
- Trained new staff on beverage preparation and customer service protocols.
- Ensured consistent quality of coffee and pastries through rigorous adherence to recipes.
- Implemented streamlined order processing techniques, improving speed and accuracy during peak hours.
Education
High School Diploma -
Njeru Secondary School
Jinja 02-2016
Skills
- Customer Service
- Communication
- Cash Handling
- Cleanliness standards
- POS system operation
- Team player
- Time management
Languages
English
Hobbies and Interests
- Photography
- Video Editing
- Learning More About Coffee
- Reading
Timeline
Senior Barista
Maia Restaurant and Catering
01.2022 - 12.2026
High School Diploma -
Njeru Secondary School