Summary
Overview
Work History
Education
Skills
Certification
Quote
Timeline
Intern
Maaz Elsaeed

Maaz Elsaeed

Riyadh

Summary

  • Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

8
8
years of professional experience
2
2
Certification
2
2
Language

Work History

Medical laboratory specialist

RAI DX
Riyadh
10.2021 - 04.2023
  • Followed laboratory protocols for specimen processing, analysis, and results reporting.
  • Maintained required laboratory supplies inventory, and verified viability of supplies prior to use.
  • Operated, calibrated, and maintained sophisticated instruments and equipment to facilitate quality laboratory and patient care operations.
  • Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
  • Prepared reports to document laboratory results and findings.
  • Utilized expertise in microbiology, chemistry, and hematology to help with diagnosis of medical issues.
  • Have promoted to assist Administrative in operation for the following :

-Attend meetings with international and local suppliers to measure the possibilities for the best services to provide to our customer .

-Manage relationships with existing clients to upsell and secure repeat business.

  • Worked with medical teams on smooth implementation and operation of new products.
  • Documented client interactions, sales and pitches delivered in CRM system.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Maintained sales tracking reports to support operational enhancements and implement corrective actions.
  • Helped management optimize laboratory processes for maximum efficiency and performance.

Medical Lab Specialist

Twareat medical center
Khobar
10.2020 - 07.2021
  • Collected and analyzed blood and tissue samples to support diagnoses of medical conditions and treatment planning.
  • Liaised with medical staff and assisted physicians with procedures and exams.
  • Maintained sufficient inventory of laboratory supplies for daily operations.
  • Followed proper guidelines for safe handling of blood, body fluids and hazardous chemicals.
  • Performed laboratory testing and operated automated equipment within limits.
  • Participated in continuing education and learning experiences to enhance and maintain current knowledge and skills.

Medical Laboratory Specialist

Riyadh Municipality Lab
Riyadh
08.2017 - 10.2020

Working in Food and water lab, Microbiology department with following Job Profile:
‑Performing Microbiological methods for processing of food and water samples.
‑Prepare Reagents used to perform laboratory tests and determines suitability of reagents

-Handling Immunological methods using ELISA and molecular Biology methods using RT‑PCR for confirmation of Pathogenic microorganisms.
‑ Assist writing and updating validation and standard operating procedures as needed.
‑Follow up with Maintenance and troubleshooting of machines.

-Trained and supervised new laboratory staff to improve skills in laboratory procedures.

Medical Laboratory Specialist

Pearls Smile polyclinic,
Riyadh
12.2016 - 07.2017
  • Collect blood samples with focus on accuracy and adherence to aseptic techniques.
  • Set up, maintained and verified sterility of lab equipment and tools.
  • Documented and verified patient information using laboratory information system.
  • Removed samples of materials following good practices to achieve accurate test results.
  • Prepared reagents and solutions, making readily available during testing for convenience.
  • Recorded and maintained accurate data to facilitate tracking of results.
  • Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
  • Identified and traced quality control issues impacting laboratory results.
  • Assessed new protocols and equipment for relevance and helped implement chosen updates.

Medical Laboratory Specialist

Aseel International medical company,
Riyadh
02.2015 - 12.2016
  • Collect blood samples with focus on accuracy and adherence to aseptic techniques.
  • Analyzed and interpreted data, accurately identifying and reporting laboratory results.
  • Utilized expertise in microbiology, chemistry, and hematology to help with diagnosis of medical issues.
  • Prepared laboratory samples for analysis and performed data entry for accurate reporting.
  • Set up, maintained and verified sterility of lab equipment and tools.
  • Documented and verified patient information using laboratory information system.
  • Performed routine maintenance and calibration of laboratory equipment to produce accurate results.

Medical Laboratory Specialist

Ministry of Defence Hospital
10.2012 - 04.2013
  • Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
  • Analyzed and interpreted data, accurately identifying and reporting laboratory results.
  • Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
  • Summarized test results and activities for management via verbal updates or written reports.
  • Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
  • Troubleshot problems with equipment and recalibrated devices or brought serious concerns to supervisor for handling.
  • Prepared reagents and solutions, making readily available during testing for convenience.
  • Performed routine maintenance and calibration of laboratory equipment to produce accurate results.

Education

Bachelor of Science - Medical Laboratory Science

University of Science And Technology
Omdurman-Sudan
11.2008 - 10.2012

High Diploma - Medical Laboratory Sciences

University of Khartoum
11.2017 - 11.2018

Skills

  • Laboratory Equipment Handling
  • Development Activities
  • Lab Supply Management
  • Quality Improvement Plans
  • Medical Records Management
  • Lab Testing
  • Quality Assurance and Control
  • Client Support
  • Operational Processes
  • Critical Thinking
  • Medical Terminology
  • Organizational Systems
  • Workflow Coordination
  • Meeting Minutes
  • Inventory Stocking
  • Document Management
  • Customer Satisfaction
  • Sales Goals

Certification

Professional classification and Registration ID

Quote

Each small task of everyday life is part of the total harmony of the universe.
Saint Thérèse de Lisieux

Timeline

Medical laboratory specialist

RAI DX
10.2021 - 04.2023

Medical Lab Specialist

Twareat medical center
10.2020 - 07.2021

High Diploma - Medical Laboratory Sciences

University of Khartoum
11.2017 - 11.2018

Medical Laboratory Specialist

Riyadh Municipality Lab
08.2017 - 10.2020

Medical Laboratory Specialist

Pearls Smile polyclinic,
12.2016 - 07.2017

Medical Laboratory Specialist

Aseel International medical company,
02.2015 - 12.2016

Medical Laboratory Specialist

Ministry of Defence Hospital
10.2012 - 04.2013

Bachelor of Science - Medical Laboratory Science

University of Science And Technology
11.2008 - 10.2012
Maaz Elsaeed