Ma. Bernadette B. Untiveros
Jeddah,Saudi Arabia
Summary
Accomplished HR professional with extensive expertise in talent acquisition, employee engagement, and training development. Proficient in managing the end-to-end recruitment process for both technical and non-technical roles, utilising various platforms to attract top talent. Skilled in designing employee engagement initiatives that enhance workplace culture and retention. Experienced in processing government-mandated benefits and handling company-related activities, including internal events and CSR initiatives. Adept at using HRIS tools such as Workday, SAP, and ORACLE, alongside design tools like Canva. Strong background in conflict resolution, compliance with labour laws, and policy development. Committed to fostering a positive work environment through effective mediation and performance evaluation processes.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work history
Human Resources Representative/Generalist
Microchip Technology Incorporated
Real Calamba
2022.05 - 2026.03
- Comprehensive Recruitment Process Management: Expertly manage the full recruitment lifecycle, encompassing sourcing, assessment, and interviewing candidates across various levels, from rank-and-file positions to managerial roles, including Operators, Technicians, Engineers, Purchasing Staff, Administrative Personnel, Supervisors, and Managers.
- Compensation Analysis: Develop and create competitive compensation and peer comparison analyses, ensuring offers are aligned with industry standards and internal equity.
- Job Offer Negotiation: Facilitate job offer discussions for exempt-level positions, effectively communicating the value proposition of the organization while addressing candidate expectations and concerns.
- Onboarding and New Hire Orientation: Design and implement comprehensive onboarding and orientation programs for both Direct Labor Staff (DLS) and Indirect Labor Staff (IDLS), ensuring a smooth transition and integration into the company culture.
- Recruitment Reporting and Metrics: Maintain and regularly update recruitment report indicators, tracking key metrics such as time-to-fill, source effectiveness, and candidate quality to inform strategy and optimize processes.
- Innovative Sourcing Strategies: Successfully utilized free recruitment channels such as Indeed for job postings, significantly enhancing the hiring process for Engineering, Technicians, Purchasing Staff, Operators, and other roles without incurring additional recruitment costs, maximizing resource efficiency.
- Collaboration with Hiring Managers: Work closely with hiring managers to understand departmental needs and preferences, providing guidance on candidate selection and ensuring alignment with organizational objectives.
- Continuous Process Improvement: Monitor and evaluate recruitment strategies, implementing enhancements based on industry trends and feedback to improve candidate experience and streamline hiring processes.
- Employee Relations/Engagement:
- Facilitating Effective Communication: Collaborate closely with the HR Manager to develop and maintain effective communication channels across the organization, such as Quality Communication Meetings (QCM) and other platforms, fostering an open dialogue that encourages employee involvement and feedback.
- Development of Guidelines and Procedures: Create and disseminate clear guidelines and instructional documents for various processes, including requisition creation in Workday and Emeal system usage. This ensures employees have access to essential resources that empower them to navigate systems effectively.
- Visual Communication Initiatives: Design engaging posters and informational materials using tools like Canva and PowerPoint to visually communicate key messages, initiatives, and company values, thereby enhancing employee awareness and engagement.
- Management of Employee Bulletin Boards: Regularly update and maintain bulletin boards with relevant employee communications, such as job vacancies, memos, and organizational announcements. This helps to keep employees informed and connected to company happenings and opportunities.
- Promotion of Employee Feedback Mechanisms: Implement and promote initiatives that encourage employee feedback, such as surveys or suggestion boxes, ensuring that staff have a voice in shaping workplace culture and engagement strategies.
- Collaboration Across Departments: Work collaboratively with various departments to ensure consistency and alignment in messaging and engagement initiatives, fostering a unified organizational culture that values each employee’s contributions.
- Organizing Engagement Activities: Take the lead in planning and executing engaging activities and events throughout the year, such as Halloween celebrations, and special recognitions for Father's Day and Mother's Day. These initiatives not only celebrate important occasions but also promote team bonding and enhance workplace morale by acknowledging and appreciating employees' personal lives.
- Audit Participation: Attend various audits, including RBA, IATF, and internal audits, facilitating documentation and auditor interactions to ensure compliance with standards and identify areas for improvement.
- Employee Relations/Admin Tasks
- Counsel Employees: Provide guidance to employees on work-related issues, ensuring case intervention and adherence to due process.
- Conduct Termination Interviews: Facilitate termination interviews and provide constructive feedback to management as needed.
- Facilitate Orientation Programs: Lead orientation sessions, including New Hire Orientation, Standards of Conduct, and Corporate Social Responsibility initiatives.
- Documentation: Prepare minutes and other documentation for company communications and activities, identifying key points of contact for actionable items.
- Termination Management: Oversee employee terminations in the system.
- Locker Issuance: Manage the allocation of lockers for new hires.
- Emeal Badge Support: Address inquiries and concerns regarding Emeal badges.
- Exit Interviews: Conduct exit interviews and clearance discussions.
- Company Loan/Benefits
- Loan Support: Address inquiries and assist employees in processing their loans.
- Government Forms Assistance: Collect necessary government forms and assist new hires with the continuation of their loans.
- Regulatory Knowledge: Possess expertise in Pag-IBIG, SSS, PhilHealth, and BIR regulations.
- Contribution: Successful Establishment of the Company Canteen
- 1. Canteen Bidding Process Development: Designed the Canteen bidding process, including the establishment of the Canteen structure, selection of committee members, assignment of committee responsibilities, and implementation of performance monitoring.
- 2. Benchmarking: Conducted benchmarking studies with various companies to identify best practices.
- 3. Operational Support: Assisted the selected canteen in the complete setup and launch of operations.
- 4. CSR and HR Articles: Developed articles highlighting Corporate Social Responsibility (CSR) activities and Human Resources initiatives.
Talent Acquisition Senior Associate
AffinityX
Quezon City
2021.10 - 2022.06
- Serve as a subject matter expert in candidate sourcing, employing innovative and effective techniques to attract and engage top talent.
- Identify and utilize appropriate sourcing channels, including online job boards, recruitment agencies, school partnerships, networking, and employee referrals.
- Manage social media and job advertisements on the company website and other external platforms.
- Maintain a robust talent pipeline for critical positions.
- Oversee all manpower and recruitment requests, ensuring ongoing hiring processes are efficiently managed.
- Ensure that hiring targets are met within established timelines.
- Handle applicant sourcing, screening, and interviewing processes.
- Collaborate closely with hiring managers and business partners to gather accurate job details, coordinate interviews, and assist in final decision-making and requirement closure.
- Prepare job offers and conduct reference checks for candidates.
- Coordinate with new hires regarding their start dates, required employment documents, and orientation processes.
- Monitor, track, and maintain necessary talent acquisition reports, including dashboards and sourcing/hiring data.
- Manage all administrative functions and paperwork related to new hires.
- Assist in creating profiles for new hires in the myHR system, ensuring the accuracy of information.
- Support various talent acquisition initiatives, including assessment and screening materials, internal hiring processes (e.g., employee referral program), employer branding, and overall recruitment strategies.
Human Resources Associate
Third-Party under DDAP assigned in AMS OSRAM
Calamba
2019.10 - 2021.10
- Responsible for sourcing, pre-screening, and face to face interviews.
- Responsible for reference checks and on-boarding activities both for direct ams and 3rd party employees.
- Job Posting in Indeed, LinkedIn, and Company Bulletin Boards.
- Scheduling of Interviews for Candidates.
- Sending MS Teams Calendar Invite for Candidates.
- Conducts company orientation for newly hired employees including Corporate Social Responsibility and company policies.
- Keeping training records in ERP System.
- Participates in training improvements.
- Suggest and implement process changes that reduce admin or improve output.
- Collating training feedback and distributing to the trainers.
- Liaise with HR to organize Induction and keep track of new starter intake.
- Liaise with hiring managers to understand recruit training requirements.
- Liaise with compensation and benefits such as:
- SOCIAL SECURITY SYSTEM
- Process and file Employee’s Sickness and Maternity Notification to SSS.
- Certify SSS loan application via online.
- Process amendment from the changing status.
- Process Loan and Contribution remittances.
- Process List of Unposted loan.
- PHILHEALTH
- Process and file PMRF and ER2 for employees’ registration purposes.
- PAG-IBIG FUND (HDMF)
- Process and file Members Data Form for employees’ Pag-IBIG membership.
- Process and file salary and calamity loan applications.
- To submit member’s change of status and request for transfer/merging of records.
- Process amendment from the changing status.
- BUREAU OF INTERNAL REVENUE
- Process Tax Identification Number for the newly hired employees thru BIR online and manual file.
- Process and submit 1905 thru BIR.
- Process amendment from the changing status
- TIME AND ATTENDANCE REPORT
- Validates employee’s DTR, OT, and OB for payroll inclusion as part of the time evaluation process.
- Corrects errors, if any, in Time Evaluation and informs Payroll Specialists of the completion of such action for Payroll processing.
- Monitors any incorrect TM-related process and reports to SAP for systems corrections/updates.
- Raising PO’s and keeping budget tracker up to date.
- Course reminders to ensure courses are full.
- Monitoring technical training inbox and replying appropriately, including processing Queries from course attendees.
- Help coordinate Professional Registration applications and meetings.
- Assisting Seniors in different CSR activities such as donation drive, brigada eskwela, tree planting, clinic activities eg., Blood donation, pneumococcal vaccination, etc.
Human Resources Employee Relations
Chef Florabel Group of Restaurants
Makati City, Philippines
2019.02 - 2019.09
- Counsels’ employees regarding work, family, or personal problems
- Explains company compensation and benefit programs, such as medical, insurance, retirement, and savings plans, and enrolls workers in specified programs.
- Arranges for employee recreational facilities, and activities.
- Develops, schedules, and conducts technical, management, and interpersonal skills training to improve employee performance.
- Attending conferences and meetings, as employee-management liaison, to facilitate communication between parties.
- Prepares reports and enters and updates medical and other personnel forms and records, using a computer.
- Audits benefit accounts and examines records to ensure compliance with standards and regulations.
- Arranges for employee physical examination, first aid, and other medical attention Inspects facilities to determine if lighting, sanitation, and security are adequate and to ensure compliance to standards.
- Supervises clerical or administrative personnel.
Human Resources Specialist Employee Relations
Torres Trading Co., Inc.
Calamba City, Philippines
2018.05 - 2019.02
- Carry out search for choice candidates by using the services of recruiting agencies and networking or internet resources.
- Conduct interviews and review applications to match candidates with job requirements.
- Verify references and conduct background checks on job candidates.
- Ensure company recruitment processes support guidelines for equal employment opportunities.
- Review applicant qualifications to ensure they meet the eligibility requirements for licensing.
- Provide applicants with information regarding compensation, job benefits, and working conditions.
- Liase with government and benefits such as SSS (Loan, sickness), BIR (Processing of new hires tax identification number, Process amendment from the changing status), Pagibig (Process and file Members Data Form for employees’ Pag-IBIG membership, Process and file salary and calamity loan applications, submitting member’s change of status and request for transfer/merging of records from a different branch of Pag-IBIG fund, Process amendment from the changing status) Philhealth (Process and file PMRF and ER2 for employees’ registration purposes, Process amendment form for the changing status).
- Use human resources management software to prepare and maintain records of employee hiring, promotion, transfers, or termination using oracle system.
- Conduct NHO training; human resources policies, standards and procedures to employees to ensure compliance.
- Interview exiting employees and process the paperwork for employment termination.
- Provide management with reports on staff performance and interviewing operations.
- Handling company events such as recognition of employees, 5- & 10-years awardees, year-end party.
- Handling employee announcements and email communications.
- Administered payroll accurately and punctually each month without fail,.
- Handled sensitive employee data with utmost confidentiality whilst abiding by GDPR regulations,.
- Coordinated internal communication to increase understanding and compliance with HR policies.
- Counseled managers on candidate selection during recruitment drives, resulting in better hiring decisions,.
- Drafted detailed job descriptions to attract qualified candidates.
- Conducted exit interviews to gather valuable feedback and insights from departing employees.
- Streamlined recruitment processes by implementing efficient screening methods.
- Led initiatives for diversity and inclusion within the organisation, contributing greatly towards an inclusive work environment,.
- Optimised team collaboration by arranging regular department meetings.
- Created an effective induction process, ensuring swift integration of new hires into teams.
- Navigated employment law issues with thorough knowledge and application of legal guidelines.
- Facilitated employee training sessions, resulting in enhanced performance levels.
- Advocated for employees' rights and needs to senior management, promoting fairness in the workplace.
- Developed robust systems for record-keeping which significantly reduced paperwork in Human Resources Department.
- Managed comprehensive benefits packages for increased employee satisfaction and retention.
- Negotiated favourable terms during renewal periods of employee benefits contracts,.
- Enhanced company culture through the implementation of wellness programmes.
- Alleviated staff workload for improved productivity through effective delegation of tasks.
- Focused on conflict resolution strategies, fostering a harmonious working environment.
- Conducted remote and in-person interviews to gain greater insight into candidate skills and personalities.
- Oversaw payroll verification and reconciliation processes to maintain accurate and timely execution.
- Worked with senior management and HR department to suggest most suitable applicants for each role.
- Managed employee relations issues, defusing tense situations with proactive communication and high-level emotional intelligence.
- Implemented improved onboarding and orientation procedures to help new hires acclimate to company culture.
- Scheduled training sessions and on-the-job learning initiatives to help new hires gain job-specific training.
- Generated reports detailing department KPIs, offering data-driven insights to senior leaders.
- Embodied company mission and values, promoting adherence to policies and adoption of company culture.
- Attracted top talent, seeking out qualified applicants through job fairs and career events.
- Documented recruitment data and analysed metrics to inform departmental improvements.
- Explained employee benefits packages and compensation structures to increase comprehension and support informed decision-making.
- Promoted job listings on professional platforms to connect with industry leaders and network through current connections.
- Screened candidates with thorough application and resume reviews, utilising industry-leading ATS software to reduce backlogs.
- Advertised vacant roles on social media platforms to better connect with emerging professionals.
- Vetted applicants using established protocols and best practices, completing background checks and screenings to help refine candidate pool.
- Assisted with research and analysis of compensation data to ensure appropriate setting of pay levels.
- Communicated HR updates to staff, keeping employees operating under consistent framework across organisation.
- Managed full recruitment lifecycle of job adverts, applicant vetting and new employee onboarding.
- Kept managers and employees updated on wide range of employment relations related to performance, attendance and discipline.
- Delivered consistent and reliable service through overall administration, planning, coordination and evaluation of HR functions.
- Handled company recruitment activities to develop high-achieving workforce.
- Delivered consistent and reliable administration through strategic planning and coordination of HR functions.
- Advised senior management on employee corrective actions.
- Improved employee productivity and organisational effectiveness by reviewing processes to ensure optimal HR service delivery.
- Improved employee productivity and organisational effectiveness by reviewing processes for optimal HR service delivery.
- Partnered with management to establish workplace safety curriculum for training and education purposes.
- Maintained compliance with all local, county and national laws, as well as established organisational standards.
- Managed leavers processes, end-of-probation reviews, changes to appointments and termination of fixed-term contracts.
- Developed and implemented forward-thinking strategies, enabling continued progression towards business talent and compliance goals.
- Monitored in-house HR trends to assess company performance against KPIs.
- Served as liaison between business divisions to facilitate communications.
- Devised training programmes for new and existing employees.
- Liaised with senior leadership by chairing committee meetings to share and implement best practices.
- Created and implemented development programmes to promote employee career progression.
- Instructed employees quarterly on drug abuse and prevention programmes to enhance staff knowledge and awareness.
- Automated employee performance evaluation reminders for senior leadership.
- Eliminated discrimination and harassment risks by investigating internal allegations and implementing corrective actions.
- Streamlined benefit programme administration efficiencies.
- Managed [Number]-person human resources team, leading employees by example to maintain department productivity.
- Instructed employees on drug abuse and prevention programmes to enhance staff knowledge and awareness.
- Increased minority hiring by [Number]% by cultivating community partnerships and attracting high-quality workforce.
- Interviewed and hired staff fitting job and team requirements.
- Coordinated staff performance and productivity assessments.
- Assessed employee capabilities and development areas to maximise individual potential.
- Evaluated company performance reports to identify personnel inefficiencies.
- Implemented professional development plans, leading to higher staff morale and motivation.
- Negotiated terms of employment for staff and contractor agreements.
- Maintained up-to-date knowledge of HR legislation for continued regulatory compliance.
- Coordinated reference and background checks for compliance with right-to-work guidelines.
- Provided one-to-one coaching sessions to identify relevant training opportunities.
- Established personnel policy and processes to meet key business objectives.
- Advised on contract and salary obligations to meet business and employee requirements.
- Reduced staff turnover through improved training and incentive schemes.
- Investigated and documented workplace grievances to eliminate future incidents.
- Developed robust recruitment processes for high-performing operational teams.
- Analysed team performance and productivity data to identify vocational training requirements.
- Led staff satisfaction surveys to identify improvement areas and implement strategic solutions.
- Enhanced workplace equality through tactical recruitment and training development.
- Led payroll teams in verifying prompt, accurate staff and freelancer payments.
- Wrote employee references for staff leaving company positions.
- Built positive relationships with recruiters to source external job candidates.
- Implemented improved staff development initiatives for maximised employee retention.
Education
Bachelor of Science - Psychology
Pamantasan Ng Lunsod Ng San Pablo
San Pablo City 2016.01 - 2018.01
Skills
- End-to-End Recruitment Process/ Talent Acquisition - Proficient in managing the entire recruitment lifecycle, including job analysis, sourcing, interviewing, selection, and onboarding Experienced in utilizing various recruitment platforms and social media to attract top talent -technical and non-technical positions
- Employee Engagement and Activities - Skilled in designing and implementing employee engagement, CSR initiatives and activities that promote a positive workplace culture, enhance morale, and improve retention rates
- Expertise in Training Development and Orientation Process - Strong background in identifying training needs, developing and implementing training programs, and facilitating orientation sessions for new hires to ensure a smooth integration into the company
- Well-Versed in Processing Government Benefits - Knowledgeable in processing and managing government-mandated benefits (SSS, Pag-IBIG, PhilHealth, BIR)
- Expertise in Handling Company-Related Activities - Experienced in organizing and managing internal company events, wellness programs, and corporate social responsibility initiatives to enhance employee participation and alignment with company values
- Well-Experienced in Using Tools/System - Proficient in HRIS tools and systems such as Workday, SAP, ORACLE, as well as design tools like Canva Highly skilled in Microsoft PowerPoint and Excel for presentations and data analysis
- Performs Other Job-Related Duties - Flexible and adaptable in taking on additional responsibilities as assigned by supervisors, ensuring alignment with departmental and organizational goals
- Admin Task on Performance Evaluation- Responsible for administering performance evaluation processes, guiding managers on best practices, and ensuring timely feedback to employees
- Conflict Resolution and Mediation Skills - Proficient in addressing workplace conflicts, facilitating discussions between involved parties, and mediating to reach mutually agreeable outcomes while maintaining a positive work environment
- Compliance and Policy Development - Knowledgeable in labor laws and regulations, ensuring compliance with employment legislation, and actively participating in developing and revising HR policies
- Human resources information software
- Ethical standards upholding
- Compensation strategy design
- Employment law compliance
- Mediation proficiency
- Payroll administration and processing
- Constructive criticism delivery
- Advanced linkedin sourcing
- Employee relations legislation
- HRIS knowledge
- Reward strategy
- Job description creation
- Talent acquisition techniques
- Performance management systems use
- Interview technique
- HR metrics and analytics
- Communication mastery
- Recruiting software utilisation
- On-Boarding process
- Workday hrm platform
- Redundancy procedures
- Health and safety obligations
- Training and Development
- Sickness reviews
- Workforce planning
- Furlough administration
- Recruitment strategies
- Succession planning
- Data analysis and reporting
- Recruitment management
- Benefits administration
- Employee engagement
- Employment law knowledge
- Disciplinary hearings
- Talent management and recruitment
- Training programme development
- Union negotiations
- Compensation research
- Critical decision making
- Organisational leadership
- Applicant tracking systems
- Candidate sourcing
- Talent acquisition strategies
- Salary benchmarking
- Orientation and onboarding
- Onboarding process management
- Policy interpretation
- Conflict Resolution
- Exceptional communicator
- Performance Management
- Excel proficiency
- Payroll
- Equal opportunities facilitation
- Employee dispute resolution
- Analytical skills
- Recruitment policies
- Payroll processing
- Human resources management
- Contract termination procedures
- End-to-end recruitment
- Business acumen
- Disciplinaries, grievances and tribunals
- Excellent communication skills
- Negotiation
- Benefits programmes
- End-of-probation reviews
- File and records management
- Operational planning
- Employee inductions
- Understanding of GDPR
- Contract negotiation
- Staff compensation
- Employment law
- Multitasking abilities
- Benefits management
- Recruitment process management
- Oracle HCM Cloud
CHARACTER REFERENCES
- August, Chimlango, Senior Plant Manager, 09989671835
- Marivic, Coligado, Human Resources Analyst, 09123162495
Accomplishments
- Thesis Defense Competition Champion (2016)
- Thesis entitled “Correlation between Career Personality and Job Satisfaction among DLSP Instructors.” Pamantasan ng Lungsod ng San Pablo City.
CERTIFICATION
I hereby certify that the information stated above is true and correct to the best of my knowledge and belief.
Timeline
Human Resources Representative/Generalist
Microchip Technology Incorporated
2022.05 - 2026.03
Talent Acquisition Senior Associate
AffinityX
2021.10 - 2022.06
Human Resources Associate
Third-Party under DDAP assigned in AMS OSRAM
2019.10 - 2021.10
Human Resources Employee Relations
Chef Florabel Group of Restaurants
2019.02 - 2019.09
Human Resources Specialist Employee Relations
Torres Trading Co., Inc.
2018.05 - 2019.02
Bachelor of Science - Psychology
Pamantasan Ng Lunsod Ng San Pablo
2016.01 - 2018.01