MACDEIB BORBON
RIYADH
Summary
Hardworking IT Team lead who brings proven success in overseeing administrative and technical areas. Knowledgeable about best methods for managing resources, schedules, engineers, and technical expertise to achieve objectives. Technical oriented engineer with years of experience in multi-vendor IT Infrastructure deployment and operations.
Overview
8
8
years of professional experience
2019
2019
years of post-secondary education
1
1
Certification
Work History
Team Lead - Professional Services
Aspiring Technologies Co. Ltd.
Riyadh
04.2024 - 01.2025
- Lead the projects from planning, kick-off to hand-over and ensure smooth implementation and within IT Standards
- Distribute engineers as per the nature of the project
- Support members to hit KPI targets
- Supports engineer subordinates in their projects whenever there is an escalation, or it needs complex configuration
- Handle customer inquiries/challenges relative to ongoing projects
- Provides L2 support for L1 SLA engineers
- Handle complex project deliverables such as workload migrations and complex system configuration
Pre-Sales and Implementation Engineer
Aspiring Technologies Co. Ltd.
Riyadh
01.2022 - 03.2024
- Create Data Center infrastructure solutions based on the client's requirements considering High Availability, Cost-efficiency, and customer network environment
- Manage projects from kick-off to hand-over
- Implement Data Center infrastructure solutions (server, network, storage, virtualization) with integration into the customer network environment
- Implement backup and DR solutions for customers
- Support and resolve customer post-sales challenges
- Manage IT SLA (Service Level Agreement) for clients
Infrastructure Engineer (Project Delivery and Maintenance)/OSS (Operation Support System) Performance Management Support Engineer
Huawei Technologies Philippines, Inc.
Bonifacio Global City
02.2019 - 10.2021
- Deploying Huawei storage and servers for POC and project implementation in accordance with the solution provided by the solutions architect
- Implementing disaster recovery and performance tuning for storage for HA solutions
- Maintenance of Huawei servers and storage by troubleshooting and implementing solutions for recovery
- Resolve OSS Performance Management application by troubleshooting and fixing end-user issues within the given SLA
- Support new EMS/NMS integration to OSS Performance Management system
- Present User Acceptance Test to the client at Manager/Supervisor level
- Assist in routine maintenance of clients to provide better service to the customer
Intern Assistant Site Engineer
Smart Communications Inc.
Makati
10.2016 - 12.2016
- Signal validation of smart signal through various locations
- Deployment of boosters for the client
- Pulling out deployed boosters
- Walk test/ Plotting of RSSI values for certain indoor sites for Smart/SUN
- PAT (Provisional Acceptance Test)/ Testing the RSSI signal, download, and upload speed of all Pico antennas with respect to 2G/3G/LTE
- TSSR (Technical Site Survey Request)/ Creating design for the installment of Pico antennas in sites
Education
B.S. - Electronics Engineering, Specialized in Communications
Mapua University
Intramuros, Metro ManilaHigh School Diploma -
Elite International School
Riyadh, Kingdom of Saudi ArabiaSkills
- Data Center infrastructure installation and configuration
- SAN switches (Brocade and Cisco MDS)
- Storage systems (Huawei, HPE, DELL EMC, NetApp, Nutanix, NAS)
- Virtualized environments (VMWare, Hyper-V)
- Enterprise network configuration
- Performance evaluation
- Active Directory implementation and operation
- DNS implementation and operation
- Backup solutions (Veeam, Acronis)
- SAN technology
- Virtualized clusters implementation
- Workload migration
- Linux commands
- PLSQL scripting
- Project management
- Leadership
- Employee training and development
- Service delivery improvements
Certification
- Philippines Professional Regulated Commission Registered Electronics Engineer, 11/18
- Philippines Professional Regulated Commission Electronics Technician, 11/18
- HCIP (Huawei Certified ICT Professional) in Storage, 04/19
- HPE Sales Hybrid Cloud Solutions Certified, 01/22
- Nutanix Certified Systems Engineer Core, 08/23
- Nutanix Sizing Associate, 06/23
- Saudi Council of Engineers (Electronics Engineer), 05/23
- Nutanix Certified Professional - MultiCloud Infrastructure, 03/24
- Nutanix Certified Associate, 02/24
Timeline
Team Lead - Professional Services
Aspiring Technologies Co. Ltd.
04.2024 - 01.2025
Pre-Sales and Implementation Engineer
Aspiring Technologies Co. Ltd.
01.2022 - 03.2024
Infrastructure Engineer (Project Delivery and Maintenance)/OSS (Operation Support System) Performance Management Support Engineer
Huawei Technologies Philippines, Inc.
02.2019 - 10.2021
Intern Assistant Site Engineer
Smart Communications Inc.
10.2016 - 12.2016
B.S. - Electronics Engineering, Specialized in Communications
Mapua University
High School Diploma -
Elite International School
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