Madawi Hassan ALMUKHTAR

• Dynamic and result - driven telesales professional with extensiveexperience in promoting and selling credit card services.

• Reported fraudulent activities and maintained professionalism in high-pressure scenarios.

• proven ability to achieve sales targets , build strong customer relationships , and deliver exceptional service .

• Manage patient billing and insurance claims for a, medical facility.
• Record coding error rates and billing turnaround times to develop sound revenue cycle analysis and report.
• Collaborated with providers to optimize their submission processes ,and reduced rejection rates .
• Investigated in NaPHIS system of rejected claims or discrepancies in reconciliation reports prevent recurring issues

Eservise and social media. -working on services which make the use

information and communication technologies .And the use of social

media plays a significant role in customer service which allow easy

customer contact and engaging social interaction through multiple

channels.

• Inbound customer service serve the customers in various aspects (credit loans - accounts ).
• Reporting any fraud activities.
• Effectively managed a hight volume of inbound customer call with tact and professionalism
• Answered many of the, constant flow of customer call

Duties / responsibilities

• All general ward
• Adult surgical ICU
• Truma ICU
• pediatrics ICU