Maddy McIvor
Adelaide
Summary
Dynamic and results-oriented Food and Beverage Cashier at McDonald's, recognized for delivering exceptional customer service and efficiently managing cash transactions. Proven ability to enhance team collaboration and uphold cleanliness standards, while consistently achieving high customer satisfaction ratings through effective problem-solving and communication skills.
Overview
3
3
years of professional experience
Work History
Food and Beverage Cashier
McDonalds
Seaford
05.2022 - Current
- Answered customers' questions and provided information on store procedures or policies.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Handled all cash transactions accurately according to established procedures.
- Managed multiple tasks efficiently including taking orders, preparing drinks and food items, ringing up customers' purchases.
- Maintained work area and kept cash drawer organized.
- Provided superior customer service by greeting customers, responding to inquiries, and resolving complaints in a timely manner.
- Processed customer payments quickly and returned exact change and receipts.
- Assisted fellow employees in completing various tasks during busy periods or when short-staffed.
- Processed refunds and exchanges according to company policies while maintaining high customer satisfaction ratings.
- Built and maintained productive relationships with employees.
- Developed strategies for improving customer service standards.
- Assisted customers and provided excellent customer service.
- Upheld customer service standards throughout each shift.
Education
High School Diploma -
Wirreanda Secondary School
Adelaide, SA10-2024
Skills
- Customer service
- Cash handling
- Point of sale operation
- Team collaboration
- Time management
- Cleanliness
Timeline
Food and Beverage Cashier
McDonalds
05.2022 - Current
High School Diploma -
Wirreanda Secondary School
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