MADEL VILLAFLOR
Registered Nurse
Jeddah,02
Summary
Professional healthcare provider equipped for emergency care leadership. Prepared to handle high-pressure situations with focus on patient outcomes and safety. Strong emphasis on team collaboration, adaptability, and achieving results. Skilled in critical care, triage, patient assessment, and crisis management. Known for reliability and effective communication.
Overview
20
20
years of professional experience
8
8
Certifications
3
3
Languages
Work History
ER Charge Nurse
King Abdullah Medical City
06.2012 - Current
- Managed crisis situations calmly, providing direction to staff for effective resolution of critical incidents.
- Collaborated with interdisciplinary teams to optimize patient outcomes during medical emergencies.
- Mentored junior nurses, fostering professional development and growth within the team.
- Participated in hospital-wide committees focused on improving safety measures within the facility.
- Developed comprehensive training programs for new hires, ensuring consistent delivery of high-quality nursing care in the ER setting.
- Conducted regular audits of emergency department equipment inventory, ensuring optimal functionality when needed for patient care.
- Assessed staffing needs proactively, adjusting schedules to meet fluctuating patient volumes effectively.
- Utilized evidence-based practices to guide clinical decision-making, resulting in better patient outcomes during their emergency visit.
- Implemented quality improvement initiatives that increased overall patient satisfaction scores in the emergency department.
- Promoted a supportive work environment by addressing staff concerns and maintaining open communication channels.
- Reduced wait times for patients with streamlined triage procedures and prioritization of critical cases.
- Maintained regulatory compliance by staying current on industry standards and updating hospital policies accordingly.
- Coordinated efficient patient transfers to specialized units, expediting care for critically ill individuals.
- Acted as a liaison between ER nursing staff and other hospital departments, facilitating clear communication channels to ensure seamless care transitions.
- Coordinated with registration staff, medics, ER staff and ER physicians to cut time between admission and treatment, improving patient outcomes and delivery of care.
- Enhanced patient care by developing and implementing efficient emergency room processes.
- Ensured high-quality patient care through rigorous monitoring of nursing standards and protocols.
- Streamlined documentation processes for improved accuracy and timeliness of medical records.
- Improved ER efficiency by effectively managing staff resources and coordinating patient flow.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Delivered important IV and venous medications to control symptoms and provide effective treatments.
- Answered codes quickly and orchestrated efficient, skilled medical care.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Investigated and resolved issues affecting hospital operations and patient care.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
Staff Nurse, Emergency Department
Arab Medical Center
07.2006 - 07.2009
- Established positive relationships with customers and other staff members.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Gathered, organized and input information into digital database.
- Facilitated cross-departmental workshops to foster collaborative work environment.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
- Implemented infection control measures that significantly reduced hospital-acquired infections.
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
- Reduced medication errors through thorough double-checking of prescriptions and dosages.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Created an efficient shift handover process which improved continuity of care between nursing shifts.
Staff Nurse, Emergency Department
CALAMBA DOCTORS HOSPITAL
01.2005 - 01.2007
- Established positive relationships with customers and other staff members.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Assisted with onboarding new staff members, providing orientation and support.
- Maintained strict adherence to industry regulations, ensuring compliance with all relevant laws and guidelines for business operations.
- Implemented infection control measures that significantly reduced hospital-acquired infections.
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Reduced medication errors through thorough double-checking of prescriptions and dosages.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Education
Bachelor of Science - Nursing
Southern Luzon Polytechnic College
Quezon Province , Philippines 04.2001 -
Skills
Advanced airway management
Certification
Advanced Cardiac Life Support training
Timeline
Registered Nurse in United State
02-2028
Registered Nurse in the Philippines
05-2026
Registered Nurse in Saudi Arabia
03-2026
Advanced Cardiac Life Support training
12-2025
Basic life support
08-2025
Emergency Triage Training
07-2025
Basic ECG training
07-2025
Pediatric Advance Life Support
07-2025
ER Charge Nurse
King Abdullah Medical City
06.2012 - Current
Staff Nurse, Emergency Department
Arab Medical Center
07.2006 - 07.2009
Staff Nurse, Emergency Department
CALAMBA DOCTORS HOSPITAL
01.2005 - 01.2007
Bachelor of Science - Nursing
Southern Luzon Polytechnic College
04.2001 -
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