Maged Mohamed AbdulAzem El Sayed
Riyadh,KSA
Summary
Retail operations expert with proven leadership capabilities. Demonstrated success in budgeting, stock management, and staff training. Strong communication and problem-solving skills enhance customer service and team performance. Committed to leveraging strategic planning and customer engagement to drive retail success.
Overview
25
25
years of professional experience
Work history
Senior store manager
Al Salman Optical
Riyadh, KSA
2016.01 - 2025.08
- Oversaw daily store operations, including inventory management and staff scheduling.
- Implemented strategies to boost sales and enhance customer satisfaction.
- Trained and mentored staff to uphold company standards and achieve high performance.
- Analyzed sales data to identify trends and growth opportunities.
- Managed high-value inventory to reduce loss and increase profit margin.
- Fostered positive work environment, reducing staff turnover significantly.
- Generated reports as required, aiding decision-making process.
- Conducted regular audits to maintain quality standards.
- Developed standard operating procedures for consistency across the organization.
- Managed inventory levels, maintaining adequate stock for operational requirements.
Store Manager | Retail Insight Team | Task Force Team Manager
Vodafone Egypt
Egypt
2008.01 - 2016.01
- Managed multiple retail stores, ensuring operational efficiency and achieving sales targets.
- Led the Retail Insight Team to analyze market trends and customer behaviour, providing actionable insights to improve sales strategies.
- As Task Force Team Manager, spearheaded special projects and initiatives to enhance store performance and customer experience.
- Developed and implemented training programs for store staff to improve productivity and customer service.
Store Manager
Magrabi Optical
Egypt, Egypt
2005.01 - 2008.01
- Managed store operations, including inventory control, staff supervision, and customer relations.
- Implemented visual merchandising strategies to enhance product visibility and drive sales.
- Conducted regular performance reviews and provided coaching to staff to ensure high levels of customer satisfaction.
Medical Representative
Novartis Pharmaceutical Company
Egypt
2001.01 - 2005.01
- Promoted pharmaceutical products to healthcare professionals, achieving sales targets and building strong client relationships.
- Conducted product presentations and provided detailed information to doctors and pharmacists.
- Monitored market trends and competitor activities to identify new business opportunities.
Education
Bachelor of Science - Biology section
Tanta University
Egypt 1996.01 - 2001.01
MBA - Logistics, Supply Chain & Strategic Management
International Business Academy of Switzerland (IBAS)
Switzerland 2023.01 -
Skills
- Retail operations and logistics
- Team development
- Data analysis and problem resolution
- Communication effectiveness
- Operational efficiency strategies
- Leadership excellence
- Results-driven approaches
- Risk management and mitigation
- Warehouse systems management
- Performance evaluation
Languages
Arabic
English
Custom
Reading and continuous learning
Timeline
MBA - Logistics, Supply Chain & Strategic Management
International Business Academy of Switzerland (IBAS)
2023.01 -
Senior store manager
Al Salman Optical
2016.01 - 2025.08
Store Manager | Retail Insight Team | Task Force Team Manager
Vodafone Egypt
2008.01 - 2016.01
Store Manager
Magrabi Optical
2005.01 - 2008.01
Medical Representative
Novartis Pharmaceutical Company
2001.01 - 2005.01
Bachelor of Science - Biology section
Tanta University
1996.01 - 2001.01