Maha AlHamdan

Work History

Lead Counselor, Learning & Career

Leading National Academy (LNA) Niagara College,KSA

Khobar

10.2021 - 10.2022

Promoted to the leadership position based on a track record of outstanding organizational capabilities, demonstrating my ability to navigate complex tasks and manage multifaceted responsibilities.
Proficiently guided the daily operations of the team and motivated them to achieve organizational goals.
Collaborated seamlessly with cross-functional teams, identifying learning gaps and devising tailored remedial plans to drive trainees' academic success and personal growth.
Maintained an unwavering commitment to data accuracy, overseeing attendance records and ensuring the Learning Management System's integrity with precise and up-to-date information.
Established regular internal and external reporting processes about trainees' progress and attendance.
Established regular reporting process about team progress and achievements to Principal.
Collaborated with the Program Heads to optimize resource allocation through strategic scheduling, aligning resources with program demands for seamless operations.
Played an instrumental role in the institute's accreditation process, actively contributing to the development and implementation of measures that met stringent accreditation criteria.
Review, analyze and report on quality assurance and accreditation standards and processes.
Chaired Quality Assurance Committee to develop and manage policies and procedures to guide operation of the institute in legal and ethical manner.
Reports on, analyzes and recommends changes to policies, procedures, and training on quality assurance.

Learning & Career Counselor

Leading National Academy (LNA) Niagara College,KSA

Khobar

11.2020 - 10.2021

Closely monitor trainee performance and proactively identify at-risk scenarios and identify opportunities to develop, implement, measure and improve academic success strategies and conduct follow-up meetings to ensure if their needs and goals have been met.
Provide proactive and timely outreach, referrals and intervention through a variety of communication methods, creating an environment where trainees feel supported and empowered, fostering a culture of success.
Conduct holistic one-on-one regular counseling sessions to enhance both hard and soft skills, creating well-rounded and adaptable professionals.
Support trainee success by collaborating with faculty and Trainee Services to address attendance and behavioral issues that may hinder trainee progression. Focusing on fostering an environment conducive to trainee success.
Resolve trainee issues and concerns independently or in collaboration with other departments for comprehensive solutions.
Employ comprehensive tracking mechanisms to provide insightful reports to faculty and Department Chairs detailing trainees' issues, concerns, goals and progress. These reports offer invaluable insights into informed decision-making.
Provide trainees with proactive guidance on acclimating to ensure their readiness for work environment and building supportive personal environments and best practices.
Administrate campus Blackboard Learning Management System environment, ensuring a seamless and efficient platform for trainees' educational journey.

IT Foundation Instructor

Lincoln College Group - Al Qatief Female College

Qatief

08.2019 - 06.2020

Capably managed up to 27 weekly teaching hours, ensuring students received comprehensive instruction in the field of Information Technology.
Played a pivotal role in delivering impactful Information Technology qualifications, ensuring students were equipped with the necessary skills for real-world success. Contributed extensively to course design, development, and review of IT programs, this included the creation of engaging assessment projects, meticulously structured schemes of work, and detailed lesson plans to facilitate effective teaching and learning.
Ensure that the teaching strategies are tailored to accommodate various learning styles and abilities, this included the management of behavior within the classroom, creating an inclusive and respectful learning environment that allowed all students to thrive.
Dedicated to fostering a culture of experiential learning and creativity set the stage for students to acquire practical skills and innovative thinking. Nurturing students' growth, encouraging them to think critically and problem-solve effectively by creating a positive teaching and learning environment.
Improved student performance by defining clear goals and communicating performance metrics.
Reviewed class and student records to identify improvement opportunities.
Actively engaged in relevant college meetings, contributing insights and ideas to enhance the overall educational experience. Through collaboration with colleagues, contributed to the continuous improvement of teaching methods and program content.

IT Vocational Instructor

Interserve Learning & Employment Female College

Khobar

08.2017 - 05.2019

Capably managed up to 27 weekly teaching hours, ensuring students received comprehensive instruction in the field of Information Technology (Network and OS specialisms).
Contributed to curriculum and resource development, meticulously designing assessment projects, schemes of work, lesson plans, and engaging teaching materials to facilitate a comprehensive and enriching educational experience.
Actively participating in Quality Assurance practices, including Internal Verification, contributing to maintaining the highest standards of assessment practices.
Crafted a positive teaching and learning environment, catering to the diverse needs of students and effectively managing classroom behavior to create an atmosphere conducive to learning.
Provided timely feedback on student work allowed for iterative improvements, while also enabling early identification and intervention for students who required additional support, ensuring no student was left behind.
Collaborated closely with colleagues within the faculty and across the department in order to respond to student needs comprehensively, enhancing the overall educational experience.
Actively pursued continuous professional development opportunities, consistently seeking ways to refine and enhance teaching practices to align with the latest industry trends and educational methodologies.

Instructor

Prince Mohammad Bin Fahd University

Khobar

09.2014 - 06.2017

Capably managed up to 20 weekly teaching hours, ensuring students received comprehensive instruction in the field of Information Technology mainly, in addition to Math, and Management courses.
Established and maintained positive rapport with a diverse student body, creating an inclusive and supportive learning environment that facilitated effective communication of lessons.
Skillfully enforced the Institute's student management and disciplinary policies, ensuring a respectful and conducive atmosphere that promoted optimal learning outcomes.
Assumed responsibility for a variety of clerical duties, including managing textbooks, instructional supplies, student reports, records, and attendance reports. This attention to detail contributed to the seamless operation of the educational environment.
Actively participated in IT curriculum development and planning sessions alongside fellow IT Instructors and Curriculum Developers. This collaborative effort aimed to ensure the continuous improvement and alignment of course content with industry trends.
Exhibited versatility by undertaking various job-related duties as assigned, showcasing a willingness to contribute to the broader success of the institution beyond standard responsibilities.

Summary

Overview

Work History

Lead Counselor, Learning & Career

Learning & Career Counselor

IT Foundation Instructor

IT Vocational Instructor

Instructor

Education

Bachelor's Degree - Management Information Systems

MBA - Project Management

Accomplishments

Certification

References

Work Availability

Skills

Timeline

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