Maha Alsaad
Riyadh
Summary
Accomplished professional with expertise in decision making, leadership, and stakeholder management. Demonstrates proficiency in agile project management, ALM, and SDLC, ensuring efficient project delivery and alignment with business objectives. Committed to leveraging skills to drive organisational success and foster innovation.
Overview
11
11
years of professional experience
1
1
Certification
Work history
Sr. Product Manager
Tamkeen Technologies
2023.05 - Current
- Led cross-functional teams in developing and executing product strategies, resulting in successful product launches and increased market penetration.
- Conducted thorough market research and analysis to identify customer needs, market trends, and competitive landscape, informing product roadmap and feature prioritization.
- Utilized agile methodologies to manage product development lifecycle, including defining requirements, creating user stories, and overseeing sprint planning and execution.
- Collaborated closely with engineering, design, and QA teams to ensure timely and high-quality product delivery, while effectively managing resources and priorities.
- Worked closely with sales and marketing teams to develop effective go-to-market strategies, positioning products for maximum market adoption and revenue generation.
- Monitored product performance, analyzed user feedback, and leveraged data-driven insights to drive continuous improvement and optimize product features and user experience.
- Developed and maintained strong relationships with key stakeholders, including executives, customers, and partners, fostering collaboration and ensuring alignment with business objectives.
Sr. Specialist, Service Delivery
Tamkeen Technologies
Riyadh, Saudi Arabia
2018.04 - 2023.04
- Implemented, configured, and integrated Atlassian's suite of products, including Jira Software, Jira Service Management, Confluence, and Bitbucket, to optimize end-to-end business workflows.
- Leveraged Atlassian tools to enable seamless Application Lifecycle Management, Task Tracking, SDLC, Agile Project Management, Content Management, Continuous Integration, and Test Management Solutions from requirements gathering to deployment.
- Provided comprehensive training to end-users and administrators on leveraging Atlassian products to their full potential.
- Reengineered business processes and implemented them within Jira Service Management to drive efficiency and standardization.
- Integrated Atlassian products with other enterprise solutions using Java APIs and web services, ensuring holistic data and process integration.
- Customized Jira with add-ons to address specific business requirements and enhance productivity.
Technical Support
Tamkeen Technologies
2015.10 - 2018.03
- Leveraged Active Directory to centrally manage user accounts, group policies, and access permissions, ensuring secure and efficient user provisioning and access control.
- Proactively monitored and addressed hardware and software issues by effectively triaging and resolving tickets through a robust ticketing system.
Auditor
Deloitte
2015.01 - 2015.09
- Assisted in completing financial statement audits for clients across various industries.
- Performed basic audit procedures on account balances, transactions, and supporting documentation.
- Prepared working papers and audit documentation to comply with audit standards.
- Conducted reconciliations and checked the accuracy of financial records.
- Supported senior auditors by identifying and noting audit findings.
Education
Bachelor - Information Technology
Saudi Electronic University
Riyadh2022-01
Diploma - Computer Programming
Institute of Public Administration
Riyadh2015-01
Skills
- Decision making
- Leadership
- Stakeholder management
- Agile project management
- ALM
- SDLC
Certification
- Certified Business Development Professional
- Certified Product Manager
- ITIL
- Course completion for: Jira Service Desk Administration, Project Management Professional, Agile Development, Drupal CM, and Security+
Languages
Arabic
Native language
English
Advanced
C1
Timeline
Sr. Product Manager
Tamkeen Technologies
2023.05 - Current
Sr. Specialist, Service Delivery
Tamkeen Technologies
2018.04 - 2023.04
Technical Support
Tamkeen Technologies
2015.10 - 2018.03
Auditor
Deloitte
2015.01 - 2015.09
Bachelor - Information Technology
Saudi Electronic University
Diploma - Computer Programming
Institute of Public Administration