Maha Malibari
Jeddah
Summary
Organized professional with proven background in maintaining smooth operations by using top-notch administrative and decision-making abilities. Insightful and high-producing team member with active communication skills and flexible approach to resolving daily issues.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Student Development Officer
Dar AlHekma University
Jeddah, Saudi Arabia
08.2025 - Current
- Develping and implementing student engagement activites to enhance academic success and personal development.
- Collaboration with faculty to create workshops and initiativea addressing student needs and improving retention rates.
- Conducting assessments to evaluate student satisfaction and program effectiveness, driving continuous improvement initiatives.
- Responsible of community service initiatives and volunteering oopurtunities
Extracurricular Activities and Community Service Coordinator
Batterjee Medical College
04.2021 - 07.2025
- Coordinating all internal and external events
- Managing all requests related to security and maintenance departments for all events
- Organizing all internal and external awareness campaigns
- Coordinating community service campaigns in addition to contacting external related governmental and private organizations
- Responsible for all reports of the student development unit and all reports requested by the quality department
- Creating all purchasing requests for students affairs department
- Responsible for sending and finishing the process of all announcements for all events under the student development unit.
I Care Unit Representative
07.2018 - 02.2021
- Solving patients complaints in the spot
- Receiving calls from patients with various complaints and solving them with all departments
- Answering patients general inquires through the phone
- Booking appointments for patients
- Communicating via email and phone with departments to book patients' appointments that can only be booked by coordinators
- Assisting patients in reaching departments for their specific inquiries.
Regulatory Officer
Jeddah, Saudi Arabia
06.2017 - 02.2018
- Worked on Medical Devices Marketing Authorization (MDMA) applications for five companies in the (SFDA) website
- Worked on renewing the annual establishment license for importing and distributing medical devices
- Worked in revising all documents required from the SFDA for Medical Devices Marketing authorization and national registry
- Assigned the position of (the authorized representative of the establishment)
- Assigned as the person responsible for all communications with the SFDA
- Represented the establishment during the SFDA annual visit to Medical Devices establishments
- Worked on the (corrective action plan) issued after the SFDA visit.
Education
Bachelor of Science - Food Sciences and Nutrition
King Abdulaziz University
Jeddah, Saudi ArabiaMaster of Arts - Kinesiology and Health Studies
Queens University
Kingston, Ontario, CanadaSkills
- Microsoft office
- Emails Management
- Data Entry
- Presentations creation
- Confident
- Positive
- Active listener
- Respectful
- Responsive
- Ethical judgement
- Customer Service
- Compassionate communication
Certification
- Lean Six Sigma Green Belt, 03/2019
- Customer Service Excellence, 09/2018
- Fundamentals of English Business Language, 12/2019
Languages
Arabic
First Language
English
Proficient
C2
References
- Dr.Ikhlas Sindi- Direct Manager
(Batterjee Medical College vice dean of student affairs)
0504690803
ikhlas.sindi@bmc.edu.sa
- Ms.Nadia AlDubi- Previous work manageR
(International Medical Center customer care manager)
0569987651
References
- Dr.Ikhlas Sindi- Direct Manager
(Batterjee Medical College vice dean of student affairs)
0504690803
ikhlas.sindi@bmc.edu.sa
- Ms.Nadia AlDubi- Previous work manageR
(International Medical Center customer care manager)
0569987651
Accomplishments
- Honored as best performance staff 2021 and 2022 at the International Medical Center.
- Participated in the creation of virtual patient portal project at the International Medical Center.
Timeline
Student Development Officer
Dar AlHekma University
08.2025 - Current
Extracurricular Activities and Community Service Coordinator
Batterjee Medical College
04.2021 - 07.2025
I Care Unit Representative
07.2018 - 02.2021
Regulatory Officer
06.2017 - 02.2018
Master of Arts - Kinesiology and Health Studies
Queens University
Bachelor of Science - Food Sciences and Nutrition
King Abdulaziz University