Summary
Overview
Work history
Education
Skills
Social Participations
Workshops and Courses
Certification
Languages
Timeline
Generic
Maha Saeed Alfahmi

Maha Saeed Alfahmi

Makkah ,Saudi Arabia

Summary

Healthcare professional with over six years of experience in medical transcription, inpatient services, and medical governance. Skilled in healthcare operations, quality improvement, and clinical governance, with a strong commitment to improving patient care and healthcare quality.

Overview

3
3
Languages
1
1
Certification
6
6
years of professional experience

Work history

Medical Governance and Performance Management

King Abdullah Medical City
2025.10 - 2026.07
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Participated in high-level meetings offering expert advice on policy matters.
  • Monitored implementation of policies, identifying opportunities for refinement.
  • Provided critical feedback on draft policies contributing towards their finalisation.
  • Managed corporate governance, contributing towards organisational transparency.
  • Participated in client meetings helping bridge gap between technical and non-technical stakeholders.
  • Created detailed reports on department performance using data analysis techniques.

Inpatient Services Administration

King Abdullah Medical City
2024.10 - 2025.10
  • Carried out day-to-day duties accurately and efficiently.
  • Communicated effectively with clinical staff to optimise patient services.
  • Facilitated seamless admission processes for faster patient services.
  • Maintained respectful communication with patients during stressful periods.
  • Collaborated with medical staff for smooth daily operations.
  • Streamlined patient check-in procedures for increased efficiency.
  • Assisted patients in filling out necessary forms, ensuring completeness and accuracy.
  • Improved patient satisfaction by focusing on excellent customer service.

Health Information Management Admin

King Abdullah Medical City
2020.06 - 2024.10
  • Boosted data accuracy with meticulous proofreading of transcribed documents.
  • Enhanced patient care by transcribing medical reports accurately and promptly.
  • Streamlined workflow for physicians by delivering timely transcription services.
  • Ensured confidentiality of patient records by adhering to HIPAA guidelines strictly.
  • Prioritised tasks effectively to manage workload during peak times efficiently.
  • Organised digital files systematically, enhancing ease of access and retrieval when needed.
  • Shared communications between medical staff and patients.

Education

Bachelor's degree - English Language

Umm Al-qura University
08.2016

Medical Transcription Diploma -

King Abdullah Medical City
2019.01 - 2018.01

Skills

    Medical terminology expertise

    Excellent verbal communication,

    Close attention to detail,

    Resourceful and reliable worker,

    Complex problem-solving
    Patient care improvement

    Team collaboration

    Data analysis

Social Participations

A Quality Ambassador in Saudi Standers and Quality Org.

A member In Happiness Makers Taskforce,

Volunteered as a data entry in KAMC Vaccine center. 

Quality week participation as an Infographic Designer

Workshops and Courses

  • Strengthen Health care System with Robust Health Information
  • Career in Informatic What You Need to Succeed
  • Leadership and Creativity in Health Services
  • Managing Stress in Health Services
  • Communications Skills and The Art of Dealing with Patients
  • Health in Digital Era Conference 5

Certification

.Certified Integrated Policy Management Professional (IPMP) 2026

.Certified GRC Professional (GRCP) 2025

.Certified GRC Auditor (GRCA) 2025

.Appreciation certificate for The Contributed to the Success of Hajj Season 2025

.Appreciation certificate for the Regular Donation of Blood and Platelets 2025

·Appreciation certificate for Implementing Plans and Achieving Objectives 2025

·Appreciation certificate for Participating in Hajj Caravan Arafat Day 2024

·Appreciation certificate for JCI Preparation 2023

·Appreciation certificate for the Project of Patient Affairs Stations 2023

.Appreciation certificate for the Regular Donation of Blood and Platelets 2023

·Appreciation certificate for Participating in Hajj Caravan Arafat Day 2022

·Appreciation certificate as Participate in Quality Week 2021

.Appreciation certificate as Health Champions in Fighting Covid19 Pandemic 2021

.Certified Medical Transcriptionist 2020

Languages

English
Fluent
Arabic
Native
French
Intermediate

Timeline

Medical Governance and Performance Management

King Abdullah Medical City
2025.10 - 2026.07

Inpatient Services Administration

King Abdullah Medical City
2024.10 - 2025.10

Health Information Management Admin

King Abdullah Medical City
2020.06 - 2024.10

Medical Transcription Diploma -

King Abdullah Medical City
2019.01 - 2018.01

Bachelor's degree - English Language

Umm Al-qura University
Maha Saeed Alfahmi