Mahdi Al Darazi
Cluster Manager
Al Qatif
Summary
Experienced retail leader with progressive responsibility in operations and team management across Eastern Province. Proven ability to lead multi-store operations, develop high-performing teams, and deliver results. Passionate about organizational culture and people development. Seeking a strategic leadership role in regional retail operations.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Cluster Manager
Alshaya Group
01.2025 - Current
- Lead operations across multiple store locations within the region.
- Manage a team of over 25 staff, ensuring consistency in performance and brand standards.
- Collaborate with area leadership on KPIs, store strategies, and sales execution.
- Act as regional lead during Area Manager’s absence to ensure continuity in performance and operations.
- Focus on employee development, coaching, and customer experience across stores.
Retail Store Manager
Alshaya Group
01.2023 - 12.2024
- Managed full store operations, including sales, inventory, and staffing.
- Mentored future leaders and supported HR functions.
- Achieved sales targets and maintained high customer satisfaction.
Retail Assistant Manager
Alshaya Group
03.2022 - 12.2022
- Oversaw daily store operations and supported in performance reporting.
- Trained new team members and assisted with scheduling.
- Played a key role in store planning and visual merchandising.
Retail Associate
Alshaya Group
03.2019 - 03.2022
- Provided excellent customer service and product knowledge.
- Supported floor operations, inventory, and teamwork initiatives.
Education
High School -
07.2015 - 7 2018
Skills
Multi-Store Operations
Career Focus
- Area/Regional Management
- People Development
- Organizational Leadership
- Training & Performance Management
Timeline
Cluster Manager - Alshaya Group
01.2025 - Current
Retail Store Manager - Alshaya Group
01.2023 - 12.2024
Retail Assistant Manager - Alshaya Group
03.2022 - 12.2022
Retail Associate - Alshaya Group
03.2019 - 03.2022
Al Najah - High School,
07.2015 - 7 2018
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