Mahdi AlNasseri
Data Center Support Operator
Jeddah
Summary
18 years of experience that make great skill in management and technology also interesting in AI
and smart tools that make our life easier Dedicated Data Center Operator with 3 years of experience providing front line support to IT environments. Technological aptitude for troubleshooting network issues and implementing new concepts. Concentrated strengths include configuring network operations and explaining complex solutions to non-IT users.
Overview
19
19
years of professional experience
Work History
Data Center Operator
Romuz Technology
Jeddah
01.2021 - Current
- Collected and reported technical metrics to identify improvement opportunities.
- Regularly referenced reports or system operations, task lists, problems and resolution updates.
- Annually conducted business continuity procedure testing to prepare for unplanned emergencies and test contingency plans.
- Resolved processing errors interfering with service level goals for uptime and data integrity.
Sales Associate
Magrabi Optical, Optical And Sun
01.2019 - 12.2020
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales representative
Abu Issa Company, Ethan Allen Furniture
09.2018 - 12.2018
International Brand / Burberry Sales Associate
Burberry Company
07.2015 - 03.2016
- Resolved problems, improved operations and provided exceptional service.
- Provided professional services and support in a dynamic work environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Strengthened communication skills through regular interactions with others.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to develop and implement creative solutions to complex problems.
L’OCCITANE Shop Supervisor
Farouk Jamjoom Company, Skin Care / L
06.2011 - 06.2015
- Managed time efficiently in order to complete all tasks within deadlines.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Gained extensive knowledge in data entry, analysis and reporting.
- Proven ability to develop and implement creative solutions to complex problems.
International Brand / Givenchy Sales representative
Iyad Company
02.2009 - 04.2011
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Resolved problems, improved operations and provided exceptional service.
Italian Fast Food Store Manager
Banet Food Company
09.2004 - 02.2009
- Strengthened communication skills through regular interactions with others.
- Self-motivated, with a strong sense of personal responsibility.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Developed strong communication and organizational skills through working on group projects.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Skilled at working independently and collaboratively in a team environment.
Education
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Rahmaneyyah
Secandary
School
Skills
Inventory management Inventory managementB2B sales and customer service B2B sales and customer serviceTeam management Team managementSelf-motivated Self-motivated
Multitasking Abilities
Self-Motivated
Multitasking Abilities
Teambuilding
Interpersonal Communication
Organization and Time Management
Training and Development
Active Listening
Excellent Communication
MS Office
Data Entry
Problem-Solving
Accomplishments
- IT in the work place - How to present data
- IT in the work place IT in the work place - How to present data 50 Hours
- Creative Thinking Creative Thinking in the workplace
- Self improvement 3 Hours
- International English language testing system (IELTS)
- Retail Store Management 10 Hours
- IT in the work place - Master
- Microsoft office
- IT in the work place - Master Microsoft office 50 Hours
- Communication Skills at Work
- Communication Methods in the Workplace 3 Hours
Timeline
Data Center Operator
Romuz Technology
01.2021 - Current
Sales Associate
Magrabi Optical, Optical And Sun
01.2019 - 12.2020
Sales representative
Abu Issa Company, Ethan Allen Furniture
09.2018 - 12.2018
International Brand / Burberry Sales Associate
Burberry Company
07.2015 - 03.2016
L’OCCITANE Shop Supervisor
Farouk Jamjoom Company, Skin Care / L
06.2011 - 06.2015
International Brand / Givenchy Sales representative
Iyad Company
02.2009 - 04.2011
Italian Fast Food Store Manager
Banet Food Company
09.2004 - 02.2009
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Rahmaneyyah
Secandary
School