Summary
Overview
Work History
Education
Skills
Timeline
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Mahesh Chaudhary

Mahesh Chaudhary

Jeddah,02

Summary

Results-oriented Assistant Branch Manager with extensive experience in developing high net worth client relationships and referral networks. A top performer with a proven track record of consistently meeting or exceeding sales goals. Skilled at educating customers on immigration services and products, recommending the best options to facilitate resettlement to various countries such as Canada, Australia, New Zealand, Europe, USA, etc.

Overview

10
10
years of professional experience

Work History

ASST BRANCH MANAGER

STRATIX CONSULTANT
05.2025 - Current
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
  • Developed and managed employee schedules, balancing individual requests and requirements with business needs.
  • Trained and developed new team members in alignment with branch service standards and objectives.
  • Facilitated customer satisfaction by executing personal communication and frequent follow-ups.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Consulted customers to boost product sales and services.

Area Sales Manager

DM Consulting Services
05.2024 - 04.2025
  • Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
  • Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
  • Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
  • Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Managed accounts to retain existing relationships and grow share of business.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.

Assistant Manager

WWICS Group Corporate Office
07.2023 - 05.2024

Marketing Manager

WWICS Immigration Consultancy
07.2021 - 07.2023
  • Managed social media accounts for optimal audience engagement and increased online presence.
  • Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
  • Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
  • Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
  • Streamlined processes within the marketing department for more efficient project management and resource allocation.
  • Managed workflow between staff, coordinating documents and creative material distribution.
  • Continually maintained and improved company's reputation and positive image in markets served.
  • Managed accounts within Delhi territory.
  • Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
  • Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Trained and mentored sales representatives in sales techniques and strategies.
  • Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
  • Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
  • Researched competitor activity and used findings to develop sales growth strategies.
  • Identified opportunities for upselling and cross-selling, resulting in increased average deal size.
  • Built relationships with customers and community to establish long-term business growth.
  • Enhanced customer satisfaction with timely follow-ups and personalized service.
  • Responded to customer needs by answering questions and providing detailed information about the process.
  • Prepared sales reports with informative graphs and charts to outline key data.
  • Provided exceptional pre-and post-sales support, ensuring client satisfaction at all stages of the process.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Established long-lasting partnerships with key accounts through regular communication and tailored solutions.
  • Boosted sales performance by identifying and targeting high-potential leads.

Territory Manager

WWICS Immigration Consultancy
09.2019 - 06.2021
  • Managed accounts within Delhi territory.
  • Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
  • Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Trained and mentored sales representatives in sales techniques and strategies.
  • Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
  • Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
  • Researched competitor activity and used findings to develop sales growth strategies.
  • Identified opportunities for upselling and cross-selling, resulting in increased average deal size.
  • Built relationships with customers and community to establish long-term business growth.
  • Enhanced customer satisfaction with timely follow-ups and personalized service.
  • Responded to customer needs by answering questions and providing detailed information about the process.
  • Prepared sales reports with informative graphs and charts to outline key data.
  • Provided exceptional pre-and post-sales support, ensuring client satisfaction at all stages of the process.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Established long-lasting partnerships with key accounts through regular communication and tailored solutions.
  • Boosted sales performance by identifying and targeting high-potential leads.

Sales Officer

WWICS Immigration Consultancy
03.2017 - 09.2019

Accounts Executive

WWICS Immigration Consultancy
10.2015 - 03.2017
  • Cultivated strong relationships, establishing trust and loyalty among clients.
  • Improved cash flow management, ensuring prompt invoicing and collection procedures to minimize delinquencies.
  • Coordinated month-end closing activities to ensure timely completion of financial statements for executive review and decision-making purposes.
  • Conducted thorough account reconciliations, promptly resolving any discrepancies or irregularities identified during the process.
  • Reduced financial discrepancies by implementing stringent internal controls and audits to ensure accurate recordkeeping.
  • Traveled to client sites to facilitate sales presentations.
  • Developed and executed account strategies to meet sales goals.
  • Kept detailed records of daily activities through online customer database.

Education

MBA - MARKETING AND FINANCE MANAGEMENT

KALINGA UNIVERSITY
12.2022

BBA - MANGEMENT AND BUSINESS STUDIES

MONAD UNIVERSITY
06.2015

Skills

  • Relationship Building
  • Sales Presentations
  • Territory Management
  • Sales team supervision
  • Business development and planning
  • Sales Reporting
  • Goal Setting and Achievement
  • Decision-Making
  • B to B sales
  • Aftermarket Sales

Timeline

ASST BRANCH MANAGER

STRATIX CONSULTANT
05.2025 - Current

Area Sales Manager

DM Consulting Services
05.2024 - 04.2025

Assistant Manager

WWICS Group Corporate Office
07.2023 - 05.2024

Marketing Manager

WWICS Immigration Consultancy
07.2021 - 07.2023

Territory Manager

WWICS Immigration Consultancy
09.2019 - 06.2021

Sales Officer

WWICS Immigration Consultancy
03.2017 - 09.2019

Accounts Executive

WWICS Immigration Consultancy
10.2015 - 03.2017

BBA - MANGEMENT AND BUSINESS STUDIES

MONAD UNIVERSITY

MBA - MARKETING AND FINANCE MANAGEMENT

KALINGA UNIVERSITY

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Mahesh Chaudhary