Summary
Overview
Work History
Education
Skills
Languages
Timeline
Barista
Sagor mia

Sagor mia

Al Khafji,Eastern Province

Summary

Barista knowledgeable in all aspects of coffee shop operations including impeccable customer service, staff management, supply ordering and creating a warm, welcoming environment. Dynamic retail professional committed to outstanding customer service. Highly proficient in handling money and operating POS systems.

Overview

1
1
year of professional experience
4
4
years of post-secondary education

Work History

Barista & Cashier

Lines Bowlers Cafe
Al Khafji, Saudi Arabia
11.2021 - Current
  • Produced high-volume coffee orders quickly and accurately, meeting customer demand.
  • Maintained and operated espresso machines, blenders, and commercial coffee brewers.
  • Prepared and served hot and cold beverages promptly, maintaining temperature, quality, and presentation.
  • Created specialty drinks according to exact customer requests and preferences.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Completed opening and closing procedures each day.
  • Set up new promotions and monitored price changes.
  • Resolved customer complaints and answered queries about store products.
  • Trained new and junior staff members on coffee-making techniques, including grinding, steaming, and latte art.

Education

Certificate of Higher Education - Business Study

Shashidal Alhaj Mohammed Abu Taher College
Bangladesh
04.2016 - 06.2018

Secondary School Certificate - Commerce

Kalta Al-Haj Azharul Islam High School
Bangladesh
01.2013 - 02.2015

Skills

  • Food preparation and safety
  • Foam art
  • Sales expertise
  • Latte art
  • Espresso machine operation
  • Coffee machinery operation
  • New staff training
  • Complaint handling
  • Purchase assistance
  • Price changes
  • Currency counting
  • Logo design
  • Adobe Photoshop

Languages

Bengali
Native
English
Advanced
Arabic
Intermediate
Hindi
Advanced
Urdu
Advanced

Timeline

Barista & Cashier

Lines Bowlers Cafe
11.2021 - Current

Certificate of Higher Education - Business Study

Shashidal Alhaj Mohammed Abu Taher College
04.2016 - 06.2018

Secondary School Certificate - Commerce

Kalta Al-Haj Azharul Islam High School
01.2013 - 02.2015
Sagor mia