Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Mahmoud  Abdallah

Mahmoud Abdallah

Riyadh,Saudi Arabia

Summary

With over 16 years of experience in the insurance industry, I am a passionate and driven executive manager at Bupa Arabia, the leading health insurance provider in the region. I lead the corporate relationship management team, overseeing the retention and growth of our portfolio of multiple corporate clients, ranging from medium enterprises to Key accounts . I manage the end-to-end process of insurance solutions, from prospecting and presenting to contracting and servicing, ensuring the highest level of customer satisfaction and loyalty. I also handle complex and high-value service excellence with efficiency and professionalism. I have developed and implemented innovative strategies and initiatives to increase our market share, revenue, and profitability, such as creating customized insurance packages, launching digital sales platforms, and conducting win-win negotiations. I have earned multiple certifications in negotiation skills and virtual sales presentations, enhancing my ability to communicate and persuade effectively in any situation. I am motivated by the mission of Bupa Arabia to provide quality and affordable health care to everyone, and I strive to uphold our values of excellence, integrity, and innovation in everything I do. I am eager to join your team and bring my expertise, experience, and enthusiasm to your organization.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Executive Manager - Corporate Relationship

Bupa Arabia
Riyadh, Riyadh Region
12.2015 - Current
  • Spearheaded development and delivery of product initiatives based on in-depth market research.
  • Generated and achieved regional revenue goals, exceeding targets within company growth strategies.
  • Directed staffing requirements, managed priorities and coordinated workflows to uphold productivity objectives.
  • Devised and implemented long-term strategy to drive progress in key areas.
  • Kept accurate company records, upholding compliance with regulations and company policies.
  • Boosted customer satisfaction scores through fast and knowledgeable issue resolution.
  • Improved long-term prospecting, strategy development and customer engagement by implementing successful growth strategies.
  • Identified market demands and consumer trends to increase customer base and retention rates.
  • Managed team performance, celebrating successes and identifying areas to improve.

Senior Relationship Manager

IHC
Riyadh, Riyadh Region
12.2008 - 12.2015
  • Educated customers about company products, services and special offers.
  • Leveraged strong ambition and business acumen, regularly exceeding targets and expectations.

Insurance Division Supervisor

Al-Tayyar Insurance Broker
Riyadh, Riyadh Region
01.2008 - 12.2008
  • Helped customers determine appropriate products and policy terms.
  • Acquired property records to evaluate history and real estate transactions affecting value.
  • Communicated with customers to determine policy limits and degree of risk.
  • Coordinated damage appraisals and drafted reports to inform claim processing.

Education

Bachelor's degree -

Zagazig University
Egypt
01.2007 -

Skills

  • Strategic thinking
  • Business administration
  • Problem solving skills
  • Business planning
  • Business development
  • High-value project management
  • Deliverables oversight
  • Strategic networking
  • Business scaling
  • KPI management
  • Integrative negotiation
  • Business analysis
  • Strategic consultancy

Languages

English
Advanced (C1)
Arabic
Fluent

Certification

  • Certified [Job Title], [Company Name] - [Timeframe]
  • [Area of certification] Training - [Timeframe]
  • [Area of certification], [Company Name] - [Timeframe]
  • [Area of expertise] License - [Timeframe]
  • Licensed [Job Title] - [Timeframe]

Timeline

Executive Manager - Corporate Relationship

Bupa Arabia
12.2015 - Current

Senior Relationship Manager

IHC
12.2008 - 12.2015

Insurance Division Supervisor

Al-Tayyar Insurance Broker
01.2008 - 12.2008

Bachelor's degree -

Zagazig University
01.2007 -
Mahmoud Abdallah