Mahmoud Abd El-Basset Gomaa

• Oversaw all aspects of branch management, including sales, revenue, and policy enforcement
• Resolved customer complaints quickly and professionally to maintain satisfaction
• Built and nurtured customer relationships to retain business and loyalty
• Developed and maintained good working relationships with vendors and contractors, resulting in improved customer service and satisfaction
• Facilitated smooth running of branch operations by verifying consistent compliance with standard operating procedures
• Maintained detailed records of branch office activities
• Worked with the director to set performance standards
• Developed and implemented a sales strategy that increased branch revenue
• Delivered high-impact presentations that persuaded customers to purchase our products
• Utilized data analytics to identify gaps in sales performance and develop strategies to improve results
• Maintained a thorough understanding of the competitive landscape and identified areas of opportunity
• Managing budgets, allocating branch funds, and defining financial objectives
• Adhering to high ethical and professional standards.

• Demonstrated products to encourage purchases by showcasing features and benefits
• Protected customer retention rates by identifying top-priority accounts and at-risk clients and implementing appropriate action
• Tailored sales approach to meet individual client needs, nurturing meaningful relationships to drive revenue
• Establishing new businesses around South Sinai, maintaining accurate records
• Provide Weekly inventory reports to management
• Compare inventory data to office report figures to ensure that they match
• Verified and ensured proper counts were recorded
• Attending trade exhibitions, conferences, and meetings
• Developed and delivered compelling presentations to close large deals and increase customer loyalty.

• Increased sales revenue by identifying and targeting high-potential accounts.
• Expanded customer base through cold calling, networking, and relationship building.
• Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

-Dealing with Patients, Doctors &Hospitals
-Receive patients and program the medical tool and follow up with Drs.
-Responsible for cash drawer, taking payments, making bank deposits, workers' attendance, and salary payments.
-Execute daily and monthly inventory and sales reports to request out-of-stock and delivery orders.
-Report to my Supervisor.

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.