Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mahmoud Abd Elhakem

Jeddah,Saudi Arabia

Summary

Organised and adaptable person with strong communication, persuasion and multitasking abilities. Delivers high levels of product and service sales through knowledgeable and consistent customer advice. Proactive in prospecting for new customers and addressing customer requirements. Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organised, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drives loyalty with friendly and skilled support.

Overview

10
10
years of professional experience

Work History

Sales agent

Galed Alshetaa Est.
Riyadh, Riyadh Region
09.2019 - 04.2022
  • Provided customers with price information and handled financial transactions.
  • Listened to customer problems, objections and concerns, offering tailored solutions.
  • Used active listening and relationship-building skills to assess customer needs, build rapport and deliver viable solutions.
  • Understood store goals and used upselling and cross-selling techniques to achieve targets.

Sales agent

Mozon Alhaditha Est.
Jeddah, Mecca Region
01.2016 - 07.2019
  • Used outstanding product knowledge, sales and customer relations skills to drive substantial profit increases.
  • Provided customers with price information and handled financial transactions.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Managed customer product and service queries, resolving effectively and efficiently.

Sales agent

Lay's
Riyadh, Riyadh Region
06.2012 - 12.2018
  • Provided customers with price information and handled financial transactions.
  • Listened to customer problems, objections and concerns, offering tailored solutions.
  • Used active listening and relationship-building skills to assess customer needs, build rapport and deliver viable solutions.
  • Understood store goals and used upselling and cross-selling techniques to achieve targets.

Education

High School Diploma -

Asyout High School Diploma
Asyout , Egypt

Skills

  • Cash handling
  • Payment Processing
  • Salesforce
  • Sales and marketing
  • Communication

Languages

Arabic
Advanced
English
Beginner

Timeline

Sales agent

Galed Alshetaa Est.
09.2019 - 04.2022

Sales agent

Mozon Alhaditha Est.
01.2016 - 07.2019

Sales agent

Lay's
06.2012 - 12.2018

High School Diploma -

Asyout High School Diploma
Mahmoud Abd Elhakem