Mahmoud Abu Warda
Business Development Director
Dammam,Saudi
Summary
Seasoned professional with a robust background in sales, project management, and business development, holding a Master's degree in Business Administration. Proven track record of transforming start-ups into thriving businesses and leading sales teams to surpass targets in highly competitive markets. Adept at identifying and capitalizing on new business opportunities, executing complex projects, and establishing strategic partnerships with global manufacturers and key industry players. Committed to delivering exceptional customer satisfaction and driving continuous improvement in operational efficiency. Seeking a senior leadership role where I can leverage my expertise in building high-performing teams, driving revenue growth, and cultivating strong client relationships to propel organizational success and market expansion.
Balanced Business Development Director ready for new position where talents in forecasting and proposal development can be utilized. Committed to building strong and loyal client relationships and partnerships built on trust. Over 25 years of experience working as business development director in project management.
Talented Business Development Executive brings high-level business, marketing and sales acumen. Drives competitive growth through proactive relationship building and pursuit of business opportunities . Savvy to industry trends, practices and customer demands.
Overview
2025
2025
years of professional experience
2019
2019
years of post-secondary education
2
2
Languages
Work History
Business Development Director
Control Links Est
7 2017 - Current
- Develop and implement strategic plans for company growth and market expansion.
- Define company goals, objectives, and key performance indicators (KPIs).
- Implement and monitor operational policies and procedures.
- Manage company budgets, financial planning, and resource allocation.
- Monitor financial performance, profitability, and create financial reports.
- Address client concerns and inquiries promptly and effectively.
- Conducted thorough market research to identify emerging trends and capitalize on potential opportunities for growth.
- Streamlined internal processes for improved efficiency, resulting in increased productivity across the team.
- Cultivated a strong network of industry contacts, leading to increased collaboration and referral opportunities.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Develop and maintain relationships with industry partners and suppliers.
- Identify and mitigate risks associated with projects and operations
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Kept meticulous client notes and updated account information in company databases.
- Consistently exceeded quotas through penetration of new accounts.
- Developed training plans and performance improvement plans to address skill set gaps.
- Negotiated advantageous contract terms with vendors, reducing costs while maintaining quality services or products for clients.
- Secured high-profile contracts through effective relationship management and persuasive negotiation skills.
- Championed continuous improvement initiatives within the organization, promoting a culture of adaptability and innovation among employees.
- Planned and coordinated implementation of business plans and penetration of new markets.
- Analyzed market trends and customer needs to identify new business development opportunities.
- Coordinated joint ventures with complementary businesses that expanded service offerings and generated new sources of revenue.
- Delivered compelling presentations to key stakeholders that effectively communicated value propositions aligned with their interests, driving buy-in for proposed projects or partnerships.
- Collaborated with marketing department to maintain proper branding.
- Increased client base by implementing strategic business development initiatives and fostering long-lasting partnerships.
- Enhanced company revenue by identifying new market opportunities and executing targeted sales campaigns.
- Spearheaded innovative marketing strategies to elevate brand awareness and attract potential clients.
- Established clear performance metrics for the Business Development team that encouraged accountability and fostered a results-oriented work environment.
- Mentored junior team members, facilitating their professional growth and increasing overall team performance.
- Developed comprehensive proposals to successfully win lucrative projects from major clients.
- Created customized solutions for clients by understanding their unique needs and preferences, leading to enhanced customer satisfaction levels.
- Initiated cross-functional collaborations with multiple departments, improving communication and project outcomes.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built relationships with customers and community to establish long-term business growth.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Communicated directly with customers and partners to build strong business networks and relationships.
Business Development Manager
Optimind
07.2010 - 06.2017
- Develop and implement strategic business plans to drive growth and market penetration.
- Identify new market opportunities and industry trends to shape strategic direction.
- Conduct comprehensive market analysis to identify potential clients and competitors.
- Stay updated with technological advancements and regulatory changes in the oil and gas industry.
- Identify, build, and maintain relationships with key clients and stakeholders.
- Develop tailored proposals and presentations to secure new business contracts.
- Forge strategic partnerships with other companies, vendors, and stakeholders in the industry.
- Negotiate agreements and manage alliances to foster business growth.
- Oversee the sales team to ensure targets and KPIs are achieved.
- Develop sales strategies, tactics, and processes to improve conversion rates.
- Allocate resources effectively and manage the business development budget.
- Monitor financial performance against targets and devise corrective actions when necessary.
- Collaborate with the marketing team to design and implement campaigns that promote the company's software solutions.
- Represent the company at industry conferences, exhibitions, and networking events.
- Lead, mentor, and motivate a team of business development professionals.
- Foster a collaborative and high-performance work environment.
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
Senior Projects Manager
Emerson Automation Solutions
07.2008 - 07.2010
- Maintained schedules to meet key milestones at every project phase.
- Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
- Evaluated vendor proposals, selecting those that provided the best value for cost, quality, and timeliness.
- Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
- Led cross-functional teams for successful project delivery within scope, schedule, and budget constraints.
- Conducted post-project evaluations to identify areas of improvement and implement corrective actions for future endeavors.
- Mentored junior project managers and team members to enhance their skills and career growth.
- Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
- Monitored project progress, identified risks and implemented corrective measures to acquire success.
- Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
- Crafted and maintained project plans and schedules to meet organizational objectives.
- Nurtured strong working relationships with internal and external stakeholders, building trust and credibility that facilitated smooth collaboration on shared goals.
- Spearheaded process improvement initiatives that resulted in increased productivity and streamlined workflows across departments.
- Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
- Streamlined project management processes by implementing agile methodologies, resulting in improved efficiency and reduced costs.
- Negotiated contracts with vendors and suppliers, securing favorable terms for the organization''s benefit.
- Communicated project plans and progress to key stakeholders and project contributors.
- Ensured compliance with industry regulations by staying current on changes in legislation or guidelines relevant to projects'' scopes.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
- Managed budgets exceeding $1 million while effectively controlling costs through diligent financial oversight.
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
- Established and managed change management processes to fulfill successful project transitions.
- Implemented change management processes to accommodate evolving project requirements while minimizing disruptions.
- Developed and led multi-disciplinary team to redefine problems and reach solutions based on different perspectives.
- Optimized resource allocation by closely monitoring project progress and adjusting team assignments as needed.
- Delivered high-quality results by fostering a culture of accountability among team members and setting clear performance expectations.
- Championed innovative approaches when faced with complex problems or opportunities requiring non-traditional thinking.
- Developed and maintained project budgets to control costs and meet organizational and project goals.
- Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
- Collaborated with business analysts to gather requirements, ensuring projects met client needs and expectations.
- Partnered with project team members to identify and quickly address problems.
- Coordinated with regulatory bodies to ensure all projects complied with industry standards and regulations, mitigating legal and financial risks.
- Drove organizational change by leading implementation of strategic initiatives, achieving significant improvements in business processes and efficiency.
- Achieved substantial cost savings by renegotiating contracts with key suppliers and optimizing resource allocation across projects.
- Developed comprehensive risk management plans to minimize project delays and budget overruns, safeguarding project outcomes.
- Improved stakeholder communication by establishing regular update meetings and clear reporting channels, resulting in increased trust and partnership.
- Successfully recovered projects at risk of failure, implementing turnaround strategies that restored client confidence and secured project objectives.
- Enhanced client satisfaction and loyalty by delivering projects that consistently exceeded expectations in terms of quality, timeline, and budget.
- Enhanced team collaboration and efficiency with introduction of cutting-edge project management software.
- Optimized team performance and project outcomes by setting clear goals and expectations, coupled with regular performance reviews.
- Oversaw development and implementation of training programs for junior project managers, building pipeline of future leaders.
- Spearheaded adoption of sustainable practices in project execution, reducing environmental impact and promoting corporate social responsibility.
- Facilitated knowledge sharing and skill development workshops for project team members, enhancing team capabilities and project outcomes.
- Pioneered use of data analytics in project management, enabling more informed decision-making and strategic planning.
- Streamlined project delivery timelines by implementing agile methodologies, significantly enhancing team productivity and client satisfaction.
- Led cross-functional teams in successful completion of multimillion-dollar projects, ensuring they met all scope, time, and budget requirements.
- Cultivated culture of innovation within project teams, encouraging exploration of new ideas and approaches to problem-solving.
- Established and maintained strong relationships with external stakeholders, including clients and partners, ensuring smooth project execution and new business opportunities.
- Conducted detailed post-project evaluations to identify key learnings and areas for improvement, fostering culture of continuous improvement.
- Negotiated conflicts within project teams to ensure smooth project execution and maintain high morale.
- Championed corporate values and ethics in all project activities, setting strong example for team members and reinforcing company's reputation for integrity.
- Developed and implemented project plans and budgets to ensure successful execution.
- Reported regularly to managers on project budget, progress, and technical problems.
- Analyzed project performance data to identify areas of improvement.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Maintained open communication by presenting regular updates on project status to customers.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Monitored project progress, identified risks and took corrective action as needed.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Facilitated workshops to collect project requirements and user feedback.
Regional Project Manager
GE Power
01.2006 - 05.2008
- Managed cross-functional teams to ensure timely project completion and optimal resource utilization.
- Conducted post-project evaluations to identify areas of improvement for future initiatives.
- Leveraged data-driven insights from analytics tools to inform decision-making processes during projects'' execution.
- Maintained meticulous documentation throughout projects'' lifecycle, ensuring accurate record-keeping and ease of future reference when needed.
- Spearheaded process improvements to optimize workflow and reduce overall project costs.
- Led regional expansion initiatives, overseeing successful integration of new business units into existing operations.
- Developed comprehensive project plans that clearly outlined objectives, timelines, and milestones for all team members.
- Promoted a culture of continuous improvement within the project team by actively seeking feedback from all stakeholders involved.
- Ensured consistent compliance with industry regulations by staying current on relevant laws and best practices.
- Championed change management initiatives, promoting a culture of adaptability within the project team.
- Cultivated strong relationships with stakeholders, resulting in increased collaboration and project success.
- Balanced competing priorities effectively, successfully managing multiple projects simultaneously within tight deadlines and budget constraints.
- Implemented performance tracking systems to monitor progress and drive accountability among team members.
- Provided mentorship and guidance to junior staff members in their career development while fostering a positive work environment.
- Collaborated with sales teams to identify potential opportunities for new projects or expansions in existing markets.
- Coordinated training programs for team members, enhancing their skill sets and contributing to overall project success.
- Evaluated vendor proposals, negotiating contracts that maximized value while minimizing costs for the organization.
- Conducted regular status updates with key stakeholders to maintain transparency and ensure alignment on project goals.
- Established strategic partnerships with external organizations that resulted in mutually beneficial outcomes for both parties involved in the projects'' implementation.
- Monitored project progress, identified risks and took corrective action as needed.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Reported regularly to managers on project budget, progress, and technical problems.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Developed and implemented project plans and budgets to ensure successful execution.
- Analyzed project performance data to identify areas of improvement.
- Maintained open communication by presenting regular updates on project status to customers.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Facilitated workshops to collect project requirements and user feedback.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Sourced, vetted and managed vendors needed to accomplish project goals.
Sales Account Manager
Honeywell
03.2001 - 03.2006
- Achieved higher client satisfaction ratings through consistent communication and problem resolution.
- Negotiated prices, terms of sale and service agreements.
- Utilized strong analytical skills to track sales performance, making adjustments as needed to meet targets.
- Anticipated clients' needs by staying in touch on regular basis.
- Conducted product presentations and demonstrations, resulting in increased product adoption among clients.
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
- Implemented effective sales strategies to expand market share within the assigned territory.
- Consistently exceeded quotas by leveraging an extensive network of contacts within target industries.
- Effectively led seasoned team of partner managers and account coordinators.
- Organized joint sales calls with current customers and outside vendors.
- Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
- Monitored market activity and quoted pricing to maintain healthy profit margins.
- Built client relationships by acting as liaison between customer service and sales teams.
- Analyzed and reported on customer activity, business trends and areas of concern.
- Developed and maintained long-term relationships with key clients for sustained growth.
- Analyzed market trends to identify potential areas of growth within the industry landscape.
- Attended industry conferences and events, establishing valuable networking connections for potential partnerships.
- Handled highest volume account in Saudi Arabia territory, generating more than $30 M in revenue.
- Created comprehensive sales reports that informed executive decisionmaking.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Built relationships with customers and community to establish long-term business growth.
- Implemented systems and procedures to increase sales.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
System Engineer
SASEEQ
03.1999 - 03.2001
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Resolved complex technical issues through effective problem-solving techniques and root cause analysis.
- Provided expert support for end-users, ensuring optimal system performance and user satisfaction.
- Trained junior engineers on best practices related to system administration, providing guidance and mentorship for their professional growth.
- Created comprehensive documentation for system configurations, procedures, and best practices to facilitate knowledge sharing among team members.
- Managed multiple projects simultaneously, meeting tight deadlines while maintaining high-quality deliverables.
- Reduced downtime for critical systems through proactive monitoring and maintenance tasks.
- Improved system efficiency by implementing and optimizing hardware and software components.
- Completed software updates and assessed security patches for optimized computer use.
- Maintained stability, integrity and efficient operation of information systems supporting organizational functions.
- Optimized networked software and operating systems by applying updates and patches.
- Participated in system development life cycle from requirements analysis through system implementation.
- Managed use of various types of databases and configured, installed and upgraded new ones.
- Managed and monitored installed systems for highest level of availability.
- Oversaw development and maintenance of organization computer systems and intranet.
Education
MBA - Business Administration (Management)
Jack Welch Management Institute
USA 04.2001 - 01.2022
Bachelor of Science - Electronics Engineering
University of Aleppo
Syria07-1998
Skills
Leadership and Management
Financial Acumen
Project Management
Communication Skills
Industry Knowledge
Business Development
Problem-Solving
Technical Proficiency
Relationship Management
Risk and Change Management
Training and mentoring
Research
Marketing
Prospect targeting
Relationship building and rapport
Analytics
Innovation management
Industry trends tracking
Competitive intelligence
Contract negotiation expertise
Sales pitch development
Budget Management
Brand-building strategies
Performance Analysis
Market intelligence
Revenue Growth
Training development
Reliability
Strategic account development
Presentation Skills
Promotional sales events
Objection handling
Sales Cycle Management
Customer Relationship Management
Problem-solving aptitude
Team building
Sales strategy development
Team motivation
Problem-solving abilities
Lead pipeline development
Marketing leadership
SAP expert
FLUENT IN [Arabic & English}
Practicalskills
- Leadership and Management
- Financial Acumen
- Project Management
- Communication Skills
- Industry Knowledge
- Business Development
- Problem-Solving
- Interpersonal Skills
- Technical Proficiency
- Relationship Management
- Sales Acumen
- Risk and Change Management
Certificationsandcourses
- Applied for PMP certificate, Emerson, Dubai, Ongoing
- Introduction to On-grid Photovoltaic Systems, Accurate Methods Corporation, 2020
- PMI's A guide to PMBOK, Project Champions, 2020
- PMI's A Practice Standards for Project Risk Management, Project Champions, 2020
- Photovoltaic Solar Energy Principles, International Forum for Palestinian Engineers, 2020
- Certified Associate in Project Management (CAPM), Project Management Institute, 2020
- Photovoltaic System Professional, American Society of Professional Engineers, 2020
- Mastering Microsoft Project Graphical Reports, LinkedIn Learning, 2020
- Project Management Provincial Exam Preparation Course, Al Khaleej Training and Education, 2014
- Workplace Control of Health & Safety, IAO, 2014
- Introduction to Plant Automation Systems, Optimind & Trust Technical Services, 2012
- Project Management Principle/ Proposal Preparation Techniques, Optimind & Trust Technical Services, 2012
- Workplace Control of Health & Safety, International Accreditation Organization, 2014
- Emerson Control System & Project Management Rules, 2008
- Sales Management & Marketing skills, Orlando, USA, 2008
- GE Control System & Control Logic, Bahrain, 2006
- The leader as Strategic Thinker, JIWA Training Center, 2005
- The Leader as Strategic Thinker, Jiwa Training Center and Saudi Electricity Company, 2005
- Decision Making in Crises, Monsha'at
- Financial Negotiation Skills, Monsha'at
- Honeywell XLS80e System, UK, 2004
- Honeywell Care 4.01/Excel 5000 Open LAN, KSA, 2002
- Honeywell BMS System, UAE, 2001
Timeline
Business Development Manager
Optimind
07.2010 - 06.2017
Senior Projects Manager
Emerson Automation Solutions
07.2008 - 07.2010
Regional Project Manager
GE Power
01.2006 - 05.2008
MBA - Business Administration (Management)
Jack Welch Management Institute
04.2001 - 01.2022
Sales Account Manager
Honeywell
03.2001 - 03.2006
System Engineer
SASEEQ
03.1999 - 03.2001
Business Development Director
Control Links Est
7 2017 - Current
Bachelor of Science - Electronics Engineering
University of Aleppo