Mahmoud Aly Abd EL Aziz
Khobar,04
Summary
Results-oriented professional with a strong emphasis on customer satisfaction, skilled in managing high-pressure situations effectively. Demonstrates exceptional rapport-building abilities, consistently exceeding customer expectations and driving repeat business. Agile in adapting to changing market dynamics, with a solid foundation in financial management. Proficient in Microsoft Excel, Word, and PowerPoint, dedicated to achieving organizational goals while pursuing continuous professional development.
Overview
16
16
years of professional experience
2010
2010
years of post-secondary education
1
1
Certification
Work history
Key Account Manager
Bayer Consumer Care
2021.04 - 2026.03
- Managing Key account Business (Chain Pharmacies (NAHDI& DAWAA) & Wholesalers) on consumer care Brands and also Manage Bayer team in Eastern Region.
- 1. Relationship Management: Building and nurturing relationships with key decision-makers in the pharmacy chains, such as purchasing managers, category managers, and senior executives. The KAM acts as the main point of contact and builds trust and rapport with these individuals to strengthen the business partnership.
- 2. Account Planning: Developing and implementing strategic account plans that outline objectives, sales targets, and growth opportunities for each pharmacy chain. This involves conducting thorough research on the pharmacy's business, market trends, and competition to identify areas for collaboration and growth & Set Annual plans and targets for the Targeted Accounts in collaboration with other supportive functions (Trade Mkt –Digital MKT) and Key decision makers.
- 3. Sales and Negotiation: Collaborating with internal sales teams to drive sales and meet revenue targets. This may involve negotiating pricing, contracts, and promotional activities to secure favourable terms for both the pharmacy chain and the company represented by the KAM.
- 4. Product Knowledge: Demonstrating a deep understanding of the company's products or services, including their features, benefits, and competitive advantages. The KAM educates pharmacy chain representatives about the products, provides training materials, and addresses any inquiries or concerns.
- 5. Problem Solving: Acting as a problem solver and addressing any issues or challenges that arise during the business relationship. This could include resolving supply chain disruptions, managing product returns or recalls, and coordinating with internal teams to ensure smooth operations.
- 6. Business Development: Identifying new business opportunities within the pharmacy chains, such as introducing new products, expanding product lines, or exploring collaborations on marketing initiatives. The KAM works closely with the pharmacy chains to understand their strategic objectives and align them with the company's offerings.
- 7. Market Analysis: Monitoring market trends, competitor activities, and regulatory changes that may impact the pharmacy chains' operations or the company's products. The KAM provides insights and recommendations based on this analysis to help the pharmacy chains remain competitive and achieve their business goals.
- 8. Visibility and Trade Materials: Collaborate with trade team in Designing and deploying effective trade materials that enhance product visibility within pharmacy chains. Coordinating promotional displays and ensuring optimal placement of products to maximize consumer engagement and sales.
- 9. Promoter Management: Coordinated with on-ground promoters to execute in-store promotions and sampling events, driving product awareness and sales. Trained promoters on brand messaging and product benefits to ensure effective representation.
- 10. Partnership Management: Fostered efficient partnerships with key distributors (CIGALAH & SITCO), ensuring streamlined operations and mutual growth.
- 11. Team Collaboration: Collaborated with cross-functional teams to develop and implement effective solutions that enhance account performance and drive growth.
Senior Medical Representative
Bayer Consumer Care
2017.01 - 2021.03
- Managed large territories effectively by prioritising visits based on potential return on investment.
- Established trusting relationships with key opinion leaders in the medical field for collaboration opportunities.
- Conducted market research, identified potential clients.
- Delivered comprehensive training sessions to junior representatives, ensuring a well-informed team.
Medical Representative
Bayer Consumer Care
2013.10 - 2017.01
- Enhanced product knowledge amongst doctors and pharmacists through detailed presentations.
- Liaised with medical staff whilst promoting benefits of new drugs.
- Conducted demonstrations of how to use medical equipment when necessary, increasing user confidence.
- Tailored sales pitch according to customer needs, maximising product uptake.
Medical Rep.
Sandoz
South Region, Saudi Arabia
2012.05 - 2013.09
- Organised regular meetings with healthcare professionals for effective product promotion.
- Followed up on leads generated from conferences, establishing potential new clients.
- Developed a deep understanding of medical products by extensive research.
- Conducted demonstrations of how to use medical equipment when necessary, increasing user confidence.
Medical Representative
LEO Pharmaceutical co.
Cairo, Egypt
2010.05 - 2012.03
- Focused on customer satisfaction during every interaction, building strong business relations.
- Implemented successful strategies for achieving sales targets within assigned territory.
- Liaised with medical staff whilst promoting benefits of new drugs.
- Ensured compliance with all company policies and regulations during promotional activities.
Education
Graduated from faculty of Pharmacy - Pharmaceutical Science
Cairo University
Cairo2009-05
Skills
- Results-orientated
- Customer-focussed, continuously navigating high-stress situations calmly and effectively
- Utilizes exceptional rapport-building skills to develop strong relationships with customers, continuously exceeding demands and driving repeat business
- Agile & Flexible to market dynamics and changeable environment
- Financial ownership
- Windows
- MS Excel
- MS Word
- MS PowerPoint
Languages
Native Arabic Language.
Good command of both written and spoken English.
Training Courses
- The magic of situational leadership.
- Business Writing; How to write Clearly & Concisely.
- Emotional intelligence.
- Building the Foundation for an Effective Team.
- Aligning Goals and Priorities to Manage Time.
- Time management in Bayer consumer care.
- Sandoz selling skills in Sandoz Company.
- Leo selling excellence in LEO company.
Personal data
- Address: Khobar , Eastern Region, KSA
- Mobile: 00966538033849.
- E-mail: mahmoudaly.abdelazizhassan@bayer.com
- Date of birth: 21th of April, 1986
- Marital status: Married.
- Military status: Postponed.
- Driving License: Valid
Affiliations
- Chess and Padel
Accomplishments
Best Achiever in 2014,2017 and 2025 across Meddle East .
Tender Star in 2015.
Store wars International training.(1st place).
Certification
Leading as a coach: Bayer Academy for Bayer Consumer Health ME.
Learn to Lead I: Bayer Academy for Bayer Consumer Care.
Storewars International training.
Timeline
Key Account Manager
Bayer Consumer Care
2021.04 - 2026.03
Senior Medical Representative
Bayer Consumer Care
2017.01 - 2021.03
Medical Representative
Bayer Consumer Care
2013.10 - 2017.01
Medical Rep.
Sandoz
2012.05 - 2013.09
Medical Representative
LEO Pharmaceutical co.
2010.05 - 2012.03
Graduated from faculty of Pharmacy - Pharmaceutical Science
Cairo University