Summary
Overview
Work History
Education
Skills
Timeline
CERTIFICATIONS & TRAININGS
CERTIFICATIONS & TRAININGS
CERTIFICATIONS & TRAININGS
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Mahmoud Eita

Executive Manager

Summary

Organized Executive Manager bringing diverse experience in customer service, business management and project coordination. Well-versed in effective communication and relationship building. Proven history of successfully engaging with clients and business audiences. Technologically adept with passion for innovation and creative business solutions.

Overview

8
8
years of professional experience

Work History

Executive Manager- Medical Engagemnt

Bupa Arabia
JEDDAH, Makkah
01.2024 - Current

Leading ME- Compliance & Success function

Design Medical Engagement Strategy for PHM programs

Design and implement ME- Compliance & Success framework and strategy

  • Overseeing overall Medical Engagement division performance
  • Conducting ME- Population Health Analytics (Opportunities identification & Gap Analysis)
  • Intervention and outcomes management
  • Leading Medical Engagement AI agenda for chronic disease and outcomes prediction

Executive Manager- HealthCare Services

Bupa Arabia
JEDDAH, Makkah
07.2022 - 01.2024
  • Manage end-to-end chronic care journey and healthcare services for top 18 chronic disease for top VIP customers.
  • Leveraged Artificial Intelligence tools to predict chronic diseases with +80% precision.
  • Communicated with vendors and partners to evaluate and identify partnership opportunities.
  • Delivered full-fledged population health management program with annual average cost of 30M.
  • Worked with sales representatives to develop strong customer connections with company teams and promote long-lasting relationships.
  • Created, managed, and executed business plan and communicated company vision and objectives.
  • Chaired monthly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets

Manager-Healthcare Services

Bupa Arabia
10.2017 - 07.2022
  • Execution of healthcare partnership projects such as Diabetes Management and preventing Re-admissions
  • Shaped and improved healthcare partnership projects such as Diabetes Management for +100k members/annually.
  • Accomplished multiple tasks within established timeframes.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Revamped digital agenda of healthcare services which include following:

RPA projects that led to saving more than 50% of FTE requirements.

case management platform to include 15+ end-to-end services.

  • Identified improvement areas to engage internal and external stakeholders in service strategy.
  • Compiled data highlighting key metrics to report information, determine trends and identify methods for improvement.

Primary Care Physician

Egyptian Ministry of Health
03.2016 - 02.2017
  • Responsible for cases presentation on daily basis.
  • Skills learnt include taking history, general physician examination, routine lab investigations, search differential diagnosis, management of primary cases, interpreting X-ray, CT, Ultrasound and EKG.

Education

MBBS -

Ain-Shams University
Cairo
09.2008 - 2014.12

Skills

Critical Thinking

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Timeline

Executive Manager- Medical Engagemnt

Bupa Arabia
01.2024 - Current

Executive Manager- HealthCare Services

Bupa Arabia
07.2022 - 01.2024

Manager-Healthcare Services

Bupa Arabia
10.2017 - 07.2022

Primary Care Physician

Egyptian Ministry of Health
03.2016 - 02.2017

MBBS -

Ain-Shams University
09.2008 - 2014.12

CERTIFICATIONS & TRAININGS

Training Program in The Emerging Leaders Program from Mckinsey Academy.

Business Strategical Thinking from Mckinsey Academy.

CERTIFICATIONS & TRAININGS

Training Program in The Emerging Leaders Program from Mckinsey Academy.

Business Strategical Thinking from Mckinsey Academy.

CERTIFICATIONS & TRAININGS

Training Program in The Emerging Leaders Program from Mckinsey Academy.

Business Strategical Thinking from Mckinsey Academy.

Mahmoud EitaExecutive Manager