Mahmoud Elsayed

• Lead end-to-end B2B sales project, ensuring timely delivery, budget adherence, and fulfillment of client requirements.
• Coordinate across sales, technical, and customer service teams to execute seamless contracts rollouts.
• Provide tailored telecom solutions to business clients, including high-speed internet, fiber installations, and all other business solutions
• Prepare and present progress reports and key performance indicators to senior management.
• Maintain strong client relationships throughout the contract lifecycle and resolve any challenges to ensure high satisfaction.
• Conduct risk assessments and develop contingency plans to prevent delays or technical issues.

• Manage and execute fiber service sales and 5G device installation projects for individual consumers, in alignment with strategic company goals.
• Coordinate operations between sales, technical support, and customer service teams to ensure high-quality and timely service delivery.
• Lead marketing and field campaigns targeting potential customers, especially in new areas reached by fiber services.
• Analyze market data and geographic areas to identify top expansion opportunities and boost sales conversion rates.
• Maintain customer relationships throughout all project phases, offering tailored support to ensure smooth and satisfying service experiences.
• Set and monitor KPIs for the project and regularly evaluate performance against targets.

• Lead end-to-end B2B sales projects, ensuring timely delivery, budget adherence, and fulfillment of client requirements.
• Coordinate across sales, technical, and customer service teams to execute seamless contracts rollouts.
• Provide tailored telecom solutions to business clients, including high-speed internet, fiber installations, and all other business solutions
• Prepare and present progress reports and key performance indicators to senior management.
• Maintain strong client relationships throughout the contract lifecycle and resolve any challenges to ensure high satisfaction.
• Conduct risk assessments and develop contingency plans to prevent delays or technical issues.

• Supervise field sales teams specialized in FTTH services to ensure monthly sales targets are achieved.
• Monitor team performance and provide technical and product training to maintain high quality standards.
• Identify priority residential areas in collaboration with marketing and network planning teams to launch fiber offers.
• Submit daily and weekly sales reports, highlighting challenges and opportunities to senior management.
• Handle customer complaints and field-related issues that may affect closing rates or satisfaction.

• Monitor team performance and provide technical and product training to maintain high quality standards.
• Identify priority residential areas in collaboration with marketing and network planning teams to launch fiber offers.
• Oversee customer order fulfillment and coordinate installation schedules between sales, technical teams.
• Support planning for local promotional campaigns and on-ground marketing strategies in targeted zones.
• Ensure operational procedures and customer service policies are followed in delivering FTTH solutions.

• Collaborated with other staff members for the integration of technology across multiple subjects.
• Enhanced student interest in technology with innovative teaching strategies.
• Organised workshops on emerging technologies, sparking curiosity and exploration among pupils.
• Balanced theoretical knowledge and practical skills in lessons to provide well-rounded education in computing principles.
• Prepared lesson plans to ensure thorough understanding of computer principles.