Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Mahmoud Elsherbiny

Mahmoud Elsherbiny

Reception Engineer
Riyadh ,Saudi Arabia

Summary


Aiming to enrich my experience and gain more knowledge in different aspects so as to be qualified in the future for a good position.

Overview

2026
2026
years of professional experience

Work History

Reception Engineer

Abdul Hakim Alodhaib Alignment . Co
11.2022 - Current
  • Diagnosed problems and provided solutions.
  • Compiled detailed strategies for center development in a report.
  • Increased customer satisfaction by promptly resolving issues with coordinated departmental efforts.
  • Prepared efficiency reports for supervisors and workers.
  • Generated maintenance reports for center's equipment and submitted to relevant department.
  • Coordinated workflows to maintain seamless customer experience.

Reception Engineer

Al SShahali Car Maintenance
02.2020 - 03.2022
  • Diagnosed problems and provided solutions.
  • Compiled detailed strategies for center development in a report.
  • Increased customer satisfaction by promptly resolving issues with coordinated departmental efforts.
  • Prepared efficiency reports for supervisors and workers.
  • Generated maintenance reports for center's equipment and submitted to relevant department.
  • Coordinated workflows to maintain seamless customer experience.

Driver

Suez Canal Authority
04.2018 - 11.2019
  • Followed all relevant traffic laws and safety regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.

Machine Operator

Petrojet Company
05.2015 - 03.2018
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Enhanced operational efficiency, organizing workstations for maximum productivity.

Seller

Ov Store
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Set up and ran machinery to produce exceptional products for industrial needs.

Sellers

Ov Store
02.2014 - 04.2015
  • Developed customized solutions for clients'' unique needs, resulting in improved satisfaction and loyalty.
  • Responded to customers' complaints regarding service and product quality to solve issues.
  • Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
  • Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.

Education

Elshrouk Academy - Computer Information Systems

Amoun Private School
Cairo Ismailya
06.2013

Skills

Time management

Timeline

Reception Engineer

Abdul Hakim Alodhaib Alignment . Co
11.2022 - Current

Reception Engineer

Al SShahali Car Maintenance
02.2020 - 03.2022

Driver

Suez Canal Authority
04.2018 - 11.2019

Machine Operator

Petrojet Company
05.2015 - 03.2018

Sellers

Ov Store
02.2014 - 04.2015

Seller

Ov Store

Elshrouk Academy - Computer Information Systems

Amoun Private School
Mahmoud ElsherbinyReception Engineer