Mahmoud Eltahan
Dammam,saudi arabia
Summary
Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements. Pharmacist well-versed in collaborating with interdisciplinary team of professionals to provide exceptional patient and customer care. Skilled communicator, multitasker and complex problem-solver with strong regard for regulatory compliance. Experienced pharmacy professional with demonstrated success in retail positions and leadership roles seeking new professional challenge. Able to manage pharmacy operations with flexible and resourceful approach. Excellent recordkeeper proficient in administering immunisations and monitoring supplies.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work History
Senior pharmacist
MOUWASAT HOSPITAL
Dammam, Eastern Province, Saudia Arabia
02.2011 - Current
- Established clear and effective customer service policies to increase satisfaction and pharmacy loyalty.
- Received prescriptions and checked against medical histories, safeguarding patient health and safety.
- Educated patients on optimal dosage, methods of administration and drug compatibility prior to dispensing medications.
- Effectively managed pharmacy budgets through inventory management.
- Trained and mentored junior pharmacy staff to increase team productivity and efficacy.
- Oversaw secure, appropriate storage of temperature-sensitive items and controlled substances.
- Supplied non-prescription medicines, diagnostic and therapeutic aids, providing advice to customers on effective usage.
- Provided patients with pamphlets and verbal instructions about taking, handling and storing medications.
- Received prescriptions and thoroughly checked patients' medicine histories prior to dispensing to safeguard patient health and safety.
Education
Bachelor of Pharmacy - PHARMACY
FACULTY OF PHARMACY
ZAGAZIG 07.2002 - 07.2007
Skills
- Hospital pharmacy
- Weight management advice
- Community pharmacy
- Smoking cessation advice
- Medication advice
- Prescription checks
- Patient education
- Patient safety compliance
- Blood pressure readings
Languages
English
Advanced
German
Advanced
Arabic
Native
Accomplishments
- Supervised team responsible for executing well on projects, leading to 100% increased revenue.
- Upsold additional products, increasing monthly revenue 90%
Timeline
Senior pharmacist
MOUWASAT HOSPITAL
02.2011 - Current
Bachelor of Pharmacy - PHARMACY
FACULTY OF PHARMACY
07.2002 - 07.2007
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