mahmoud ftayeh

• Articles Master Data Management (Create - Update - Blocking - Extending/Listing on the Stores - Purging the incorrect Data).
• Customer Master Data Management (Create - Update - Blocking - Customer Credit Management).
• Vendor Master Data Management (Create - Update - Blocking).

• Promotion (Creation - Change – Update)on SAP IS-Retail and SAP CAR OPP

• Multibuys and Bundle deals (Create – Change – Update) CAR – OPP

• Very Good Knowledge in SAP CAR OPP and sending the Promotions to External systems like GK POS and Hybris E-Commerce.

• Very Good Knowledge in GK POS like Testing the Promotion, Cashier Activities and End Day Processes.
• FNR - Procurement Cycle and Led Time whole process.
• Reporting Monitoring like Sales / Promotions Summarization and so on.

• Update Issuance - AUOM and Barcode (Create – Update – Add – Swap process)
• Update Mfg. No and Brand ID
• Purchasing Group (MARC – MAW1 – EINE)
• Update Article RP Type (good – discontinued – stop ordering – under observation)
• Update Article Target Stock and Source of Supply (Global and per Store)
• Maintain Vendor Orders by (Weekly – quarter – monthly)

• Update EN and AR Description

• Create STOs – PO and Solve Order Issues

• Pricing (FOB – RSP and Wholesale Prices)

• Data Cleansing and Validation

• Worked in the marketing department whereby I was in charge of marketing the tools and hardware in the branches and supervise advertisement and promotional campaigns held outside of the branch.

• Monitoring of all items in the department have a price & tidy.
• Monitoring of fast-moving and slow-moving items.
• Checking of items in the back stock to make sure that we have on display and good items.
• Focus to server any customers looking for some item did not find on display.

• Troubleshot various incidents related to hardware, networks and software faults.
• Completed value-adding tasks such as firmware upgrades and downgrades.
• Supported IT department in contract management and equipment purchasing.
• Optimised desktop, telephony and application infrastructure to meet operational demand.
• Coordinated and executed routine hardware upgrades.
• Prioritised incoming tickets to facilitate maximum efficiency.
• Evaluated hardware, mouses and keyboards to determine performance.
• Scheduled upgrades and regular maintenance to maintain smooth workflow.
• Oriented users to operate new software and computer equipment.
• Provided security and privacy of networks and computer systems.
• Arranged computers, routers and printer to achieve proper workstation.
• Ordered new computers and equipments to maintain active supply for department.

• Developed and executed sales promotions, increasing revenue through targeted campaigns.
• Managed stakeholder expectations with performance reports and sales forecasts.
• Harnessed customer-centric digital profiles to boost lead conversion and client experience.
• Gathered customer insight data to inform product development and marketing content.