Mahmoud Hamad
Jeddah
Summary
Dynamic Customer Service Representative with a proven track record at Real Estate. Seeking a customer service position to gain experience and develop my skills, with the goal of saving for a Private Pilot License (PPL). I possess strong communication skills, a good command of English, and the ability to interact effectively with customers.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Real Estate
05.2023 - 12.2024
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
High School Diploma -
Al-Shatea Secondary School
Jeddah, Saudi Arabia Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
Languages
English
Bilingual or Proficient (C2)
Timeline
Customer Service Representative
Real Estate
05.2023 - 12.2024
High School Diploma -
Al-Shatea Secondary School
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