Mahmoud Ismael Mattar
Pharmacist
Cairo
Summary
- Seeking a challenging career that utilizes my skills in my area of competence and enriches my knowledge, and gives me a chance to be part of a team that contributes towards the growth of the organization, thereby yielding the twin benefits of job satisfaction and convenient professional growth.
Overview
12
12
years of professional experience
10
10
years of post-secondary education
Work History
Medical Representative
Healthy Med Pharm
Cairo
01.2021 - Current
- Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
- Serviced existing accounts on regular basis to maximize revenue.
- Tracked customer and supply chain details for precise and timely fulfillment.
- Exceeded sales goals, increased revenue and facilitated sales.
Branch Manager
Al-Hayah Pharmacies
Cairo
02.2019 - 12.2020
- Boosted sales and customer loyalty through incentive programs.
- Assessed employee performance and developed improvement plans.
- Consulted customers to boost product sales and services.
- Complied with regulatory guidelines and requirements.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Supervised team of Number pharmacy technicians.
- Developed policies and procedures for effective pharmacy management.
Shift Mnager
Al-Hayah Pharmacies
Cairo
01.2017 - 01.2019
- Trained and mentored new employees to maximize team performance.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Kept employees operating productively and working on task to meet business and customer needs.
- Tracked receipts, employee hours and inventory movements.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
Product Specialist
Advocure Pharma, Hospital Line
02.2016 - 12.2016
- Increased sales by educating prospects on benefits of products and services in comparison to competitors.
- Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Serviced existing accounts on regular basis to maximize revenue.
- Resolved order issues efficiently and enhanced customer satisfaction ratings.
Medical Representstive
Acumen Pharma
05.2015 - 01.2016
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Resolved order issues efficiently and enhanced customer satisfaction ratings.
Shift Manager
SEIF Pharmacies
Cairo
05.2012 - 04.2015
- Trained and mentored new employees to maximize team performance.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Tracked receipts, employee hours and inventory movements.
- Received and processed stock into inventory management system.
- Worked flexible hours across night, weekend and holiday shifts.
- Exceeded goals through effective task prioritization and great work ethic.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Hospital Pharmacist
Badr General Hospital
Cairo
06.2012 - 05.2013
- Verified safe and secure storage of medicines and hospital supplies to minimize loss and accidents.
- Dispensed and procured medicinal products and supplies used in hospital.
- Maintained patient and medication records in compliance with government regulations and department policies and procedures.
- Handled stock and order supplies of medicines and drugs.
- Educated patients on proper medication use.
- Managed drug and supply inventories.
- Verified safety and accuracy of physician orders.
- Adhered to pharmacy laws and code of ethics.
Community Pharmacist
Al-Yosr Pharmacy
Cairo
02.2012 - 05.2012
- Assisted patients with over-the-counter medication recommendations and responded to questions concerning drug interactions.
- Adhered to pharmacy laws and code of ethics.
- Counseled patients regarding proper intake of medications.
Community Pharmacist
Omara Pharmacy
Cairo
11.2011 - 01.2012
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Interpreted prescription orders, dispensed medications and counseled patients on drugs.
Community Pharmacist Trainee
Al-ezaby Pharmacies
Cairo
06.2010 - 09.2010
Community Pharmacist Trainee
Al-hayah Pharmacies
Cairo
06.2009 - 09.2009
Education
Bachelor's Degree In Pharmacy -
Misr University For Science And Technology
09.2004 - 03.2011
High School -
International Cairo School
Cairo 09.2001 - 09.2004
Medical Insurance Training Course -
Innovative Academy
12.2022 - Current
International Regulatory Affairs Training Course -
Innovative Academy
12.2022 - Current
Nutrition And Obesity Management Course -
Academix Training Center
01.2018 - 03.2018
Selling Skills Sessions -
Advocure Pharma
02.2016 - 02.2016
Clinical Pharmacotherapy Course -
PTS Training Center
02.2014 - 05.2014
Cosmoceutical Training Course -
PTS Training Center
01.2012 - 02.2012
OTC Course -
Egyptian Pharmacists Syndicate
10.2011 - 12.2011
Skills
Staff Training
Additional Information
Date of Birth: 21/03/1988
Nationality: Egyptian
Marital Status: Married
Timeline
Medical Insurance Training Course -
Innovative Academy
12.2022 - Current
International Regulatory Affairs Training Course -
Innovative Academy
12.2022 - Current
Medical Representative
Healthy Med Pharm
01.2021 - Current
Branch Manager
Al-Hayah Pharmacies
02.2019 - 12.2020
Nutrition And Obesity Management Course -
Academix Training Center
01.2018 - 03.2018
Shift Mnager
Al-Hayah Pharmacies
01.2017 - 01.2019
Selling Skills Sessions -
Advocure Pharma
02.2016 - 02.2016
Product Specialist
Advocure Pharma, Hospital Line
02.2016 - 12.2016
Medical Representstive
Acumen Pharma
05.2015 - 01.2016
Clinical Pharmacotherapy Course -
PTS Training Center
02.2014 - 05.2014
Hospital Pharmacist
Badr General Hospital
06.2012 - 05.2013
Shift Manager
SEIF Pharmacies
05.2012 - 04.2015
Community Pharmacist
Al-Yosr Pharmacy
02.2012 - 05.2012
Cosmoceutical Training Course -
PTS Training Center
01.2012 - 02.2012
Community Pharmacist
Omara Pharmacy
11.2011 - 01.2012
OTC Course -
Egyptian Pharmacists Syndicate
10.2011 - 12.2011
Community Pharmacist Trainee
Al-ezaby Pharmacies
06.2010 - 09.2010
Community Pharmacist Trainee
Al-hayah Pharmacies
06.2009 - 09.2009
Bachelor's Degree In Pharmacy -
Misr University For Science And Technology
09.2004 - 03.2011
High School -
International Cairo School
09.2001 - 09.2004
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