MAHMOUD MAHMOUD
Sales Executive
AL Riyadh City
Summary
"Driven by an ambition to excel and a desire to make a meaningful contribution to society, my long-term goal is to achieve the highest levels of performance in any field I pursue. Over more than ten years in the Ceramic Sales sector, I have developed advanced skills in building strong relationships with local business owners and establishing a new customer base to meet sales targets. With a strong understanding of sales and marketing strategies, I am highly enthusiastic about applying my expertise in a new professional role. I am known for adopting a forward-thinking approach and my ability to optimize market strategies, and I excel in collaborating across different departments to deliver outstanding results. As a committed team member with a talent for identifying growth opportunities, I am seeking a sales-oriented position where my dedication and hard work will be valued."
Overview
18
18
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Project Sales Consultant
Hedab Al Khaleej Company
07.2024 - Current
- Follow up on all products and services provided by the company on a regular basis
- Conduct agreements, contracts and sales deals with customers and agree with them on delivery dates for goods.
- Preparing a special schedule to organize the times for receiving orders from customers and delivering to them.
- Search for projects that bring profit to the company
- Create a sales plan for the iron and wood department.
- Attract potential customers according to geographical location.
- Expand the circle of customers beyond the geographical location.
- Assist in distributing and increasing sales in the central region regarding the building materials sector.
- Analyzed sales to identify top-performing products.
- Hired and trained dedicated and high achieving sales teams.
Regional Sales Manager
Al - Dail Company
07.2023 - 06.2024
Retail Manager
Al-Dail Company
08.2012 - 06.2024
- Responsible for all Retail branches of the company in Jeddah & Najran and Jizan.
- Responsible for developing sales and developing plans and developing a future vision for the sale activity of the retail exhibition sector.
- Responsible for selecting sales personnel and determining the appropriate target for each individual in the sales team.
- Recruited and trained staff members, leading by example to consistently elevate store standards.
- Improved team performance through regular coaching and feedback, fostering a culture of continuous improvement.
- Managed store inventory by directing routine control procedures to maximize sales opportunities.
- Led team to represent brand with enthusiasm maintaining high standards.
- Monitored stock levels and wrote timely orders supply requests to replenish merchandise.
- Understood what drives overall business success.
- Kept staff records regarding holidays, absence, and discipline.
- Ran promotions and events in line with company standards.
- Conducted staff appraisals and promoted ongoing professional development.
- Assisted in recruiting, hiring and onboarding staff.
- Developed team's product knowledge, resulting in increased store sales.
- Oversaw business staffing and training, building a successful, customer-focused team.
- Optimized store performance through continuous evaluation of existing processes and identifying improvement opportunities.
- Delivered high level of service to clients to maintain relationships for future business opportunities.
- Resolved complex disputes and handled product returns with professionalism, offering practical solutions to maintain customer satisfaction and uphold stellar reputation.
- Analyzed consumer data to predict future purchasing trends for informed decision-making.
- Formulated marketing and advertising strategies for continuous business growth.
- Collaborated with cross-company departments developing new strategies to capitalize on emerging customer trends.
- Directed retail and wholesale operations, scrutinizing and improving existing processes to boost efficiency.
- Maintained detailed and current records of inventory, personnel activities and business finances.
- Enforced service standards to maintain establishment reputation for excellence.
Design Department Director
Al-Dail Company
08.2012 - 06.2024
- Director of the Designs Department at Al Dail Company.
- Design and construction of the company's exhibitions in Jeddah, Najran and Jizan.
- Worked with latest drafting software to create fresh, accurate project drawings.
- Reviewed projects at different stages to verify work compliance with contractual requirements.
- Read and drew blueprints and drafted design specifications.
- Produced and organized engineering schematics for projects and incorporated changes.
- Generated detail drawings showing system components.
Regional Director for the Eastern Region
Al-Dail Company
12.2021 - 07.2022
- Wholesale and semi-wholesale sales manager in the Eastern Region.
- Projects Sector Sales Manager in the Eastern Region.
- Maintain smooth business operations through delegation.
- Prioritize employee capabilities.
- Leading the company's mission and values, and representing the company in industry meetings and events.
- Promote competitive culture and positive rapport through consistency, team building activities and competitions among marketers.
- Assistance in selecting items for the wholesale and semi-wholesale sectors by searching for everything new in the local market.
Regional Director for the Western Region
Al-Dail Company
01.2020 - 12.2020
- Director of wholesale and semi-wholesale sales in the western region.
- Projects Sector Sales Manager in the western Region.
- Drafted periodic reports to inform upper management on KPIs and operational issues.
- Drove company mission and values, representing organization at meetings and industry events.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
Interior Design (Design department)
Al Mahgoub COMPANY
01.2010 - 05.2012
- Responsible for the design department of Al Mahgoub Sanitary Ware Company.
- Making 3D designs for the company's clients.
- Worked with the latest drafting software to create fresh, accurate project graphics.
- Drawings and interfaces prepared for use in contracting projects.
- Followed tight timelines to complete projects on time and meet contract requirements.
- Collaborate with site teams to produce site efficiency drawings.
- Consult with architects, clients and contractors about the project details and integration.
- Reviewing projects at different stages to verify work commitment to contractual requirements.
- Consult with engineers to understand and incorporate recommendations and changes required during the design process.
- Helping the company's customers choose the ceramic and sanitary ware that suits them according to their tastes and drawing a picture to the customer of the final appearance of the product after installation.
- Drawing plans and drafting design specifications.
Deputy Director (Human Resources Department)
Al Mahgoub COMPANY
04.2009 - 01.2010
- Follow up on the company's employees' working hours.
- A review of social and medical insurance for employees.
- Conduct training and motivational courses for employees in coordination with the sales department.
- Attracting qualified employees to the sales department and other departments.
- Preparing monthly reports on employees' performance.
- Contributed insights and recommendations to senior leadership for strategic decision-making.
- Drove continuous improvement by developing strategic performance indicators across operations.
- Partnered with management team to optimize operations.
General Coordinator for Umrah, Hajj and domestic tourism trips
Winner International Tours
01.2007 - 01.2009
- General Coordinator for Umrah, Hajj and domestic tourism trips.
- Making contracts with state agencies and ministries to coordinate trips for their employees.
- Making contracts with civil society organizations and unions to coordinate internal trips for their employees.
- Contracting with different transportation companies.
- Coordination between the company and the Ministry of Tourism in its tourism programs for Hajj and Umrah.
- Maintained high standards of accuracy and quality in data entry and recordkeeping.
- Answered phone calls and responded to emails from clients.
- Created and submitted progress reports to upper management.
- Addressed customer complaints and resolved issues.
- Trained and assigned tasks to team members.
- Managed and prioritized varied and busy workload to meet deadlines.
- Updated office management on team's activities and progress at weekly meetings.
- Resolved team conflicts and assisted with identified problems to maintain sense of teamwork.
Education
Design Diploma - Diploma in interior design using Photoshop, Illustrator and InDesign
YAT EDUCATION CENTER
05.2011 - 07.2011
Design Diploma - Interior Design 2d& 3d Vision using 3D Max and AutoCAD.
YAT EDUCATION CENTER
01.2011 - 04.2011
Human Resource Diploma - Human Resource Management Diploma
YAT EDUCATION CENTER
12.2010 - 02.2011
MS Office Diploma - MS Office Applications: Study of Microsoft Office programs (Word, Excel, PowerPoint)
YAT EDUCATION CENTER
01.2010 - 03.2010
Diploma - Diploma in interior decoration.
Alexandria University
09.2010 - 12.2010
Diploma - Diploma in Tourism and Antiquities, Tourist Guide
Cairo University
09.2007 - 12.2007
Diploma - Diploma in Educational Leadership.
Cairo University
Bachelor of Arts - Focus on Study history
Helwan University
09.2003 - 05.2007
Skills
Time management
Interests
Travel
Football
Reading
Photography
Design
Personal Information
- Passport Number: A24434314
- Date of Birth: 11/13/84
- Gender: Male
- Nationality: Egyptian
- Marital Status: Married
- Religion: Muslim
- Visa Status: Full Working Capabilities
Accomplishments
- "Achieved a 32% sales increase in FY2023 by implementing a new CRM system, leading to improved communication and higher customer satisfaction."
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of [5] in the development of Al ASalah Project.
- Created a company-wide, comprehensive training program for all sales team members.
- "Successfully managed a team of 17 sales reps, achieving consistent quarterly sales target overachievement by an average of 12% per team member."
- "Successfully decreased customer complaints through the implementation of a new customer service system, leading to a 35% rise in customer satisfaction levels."
- "Achieved a promotion to Senior Sales Manager after only one year at the company due to doubling sales figures."
- "Awarded the Distinction in Company Exhibition Design in 2017."
- "Awarded the title of Best Regional Sales Manager for both 2021 and 2022."
Software
Photoshop
Illustrator
InDesign
AutoCAD
3Ds Max
Timeline
Project Sales Consultant
Hedab Al Khaleej Company
07.2024 - Current
Regional Sales Manager
Al - Dail Company
07.2023 - 06.2024
Regional Director for the Eastern Region
Al-Dail Company
12.2021 - 07.2022
Regional Director for the Western Region
Al-Dail Company
01.2020 - 12.2020
Retail Manager
Al-Dail Company
08.2012 - 06.2024
Design Department Director
Al-Dail Company
08.2012 - 06.2024
Design Diploma - Diploma in interior design using Photoshop, Illustrator and InDesign
YAT EDUCATION CENTER
05.2011 - 07.2011
Design Diploma - Interior Design 2d& 3d Vision using 3D Max and AutoCAD.
YAT EDUCATION CENTER
01.2011 - 04.2011
Human Resource Diploma - Human Resource Management Diploma
YAT EDUCATION CENTER
12.2010 - 02.2011
Diploma - Diploma in interior decoration.
Alexandria University
09.2010 - 12.2010
Interior Design (Design department)
Al Mahgoub COMPANY
01.2010 - 05.2012
MS Office Diploma - MS Office Applications: Study of Microsoft Office programs (Word, Excel, PowerPoint)
YAT EDUCATION CENTER
01.2010 - 03.2010
Deputy Director (Human Resources Department)
Al Mahgoub COMPANY
04.2009 - 01.2010
Diploma - Diploma in Tourism and Antiquities, Tourist Guide
Cairo University
09.2007 - 12.2007
General Coordinator for Umrah, Hajj and domestic tourism trips
Winner International Tours
01.2007 - 01.2009
Bachelor of Arts - Focus on Study history
Helwan University
09.2003 - 05.2007
Diploma - Diploma in Educational Leadership.
Cairo University
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