MAHMOUD MAHMOUD
Sales Executive
AL Riyadh City
Summary
"Driven by an ambition to excel and a desire to make a meaningful contribution to society, my long-term goal is to achieve the highest levels of performance in any field I pursue. Over more than ten years in the Ceramic Sales sector, I have developed advanced skills in building strong relationships with local business owners and establishing a new customer base to meet sales targets. With a strong understanding of sales and marketing strategies, I am highly enthusiastic about applying my expertise in a new professional role. I am known for adopting a forward-thinking approach and my ability to optimize market strategies, and I excel in collaborating across different departments to deliver outstanding results. As a committed team member with a talent for identifying growth opportunities, I am seeking a sales-oriented position where my dedication and hard work will be valued."
Overview
18
18
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Project Sales Consultant
Hedab Al Khaleej Company
07.2024 - Current
- Follow up on all products and services provided by the company on a regular basis
- Conduct agreements, contracts and sales deals with customers and agree with them on delivery dates for goods.
- Preparing a special schedule to organize the times for receiving orders from customers and delivering to them.
- Search for projects that bring profit to the company
- Create a sales plan for the iron and wood department.
- Attract potential customers according to geographical location.
- Expand the circle of customers beyond the geographical location.
- Assist in distributing and increasing sales in the central region regarding the building materials sector.
- Analyzed sales to identify top-performing products.
- Hired and trained dedicated and high achieving sales teams.
Regional Sales Manager
Al - Dail Company
07.2023 - 06.2024
Retail Manager
Al-Dail Company
08.2012 - 06.2024
- Responsible for all Retail branches of the company in Jeddah & Najran and Jizan.
- Responsible for developing sales and developing plans and developing a future vision for the sale activity of the retail exhibition sector.
- Responsible for selecting sales personnel and determining the appropriate target for each individual in the sales team.
- Recruited and trained staff members, leading by example to consistently elevate store standards.
- Improved team performance through regular coaching and feedback, fostering a culture of continuous improvement.
- Managed store inventory by directing routine control procedures to maximize sales opportunities.
- Led team to represent brand with enthusiasm maintaining high standards.
- Monitored stock levels and wrote timely orders supply requests to replenish merchandise.
- Understood what drives overall business success.
- Kept staff records regarding holidays, absence, and discipline.
- Ran promotions and events in line with company standards.
- Conducted staff appraisals and promoted ongoing professional development.
- Assisted in recruiting, hiring and onboarding staff.
- Developed team's product knowledge, resulting in increased store sales.
- Oversaw business staffing and training, building a successful, customer-focused team.
- Optimized store performance through continuous evaluation of existing processes and identifying improvement opportunities.
- Delivered high level of service to clients to maintain relationships for future business opportunities.
- Resolved complex disputes and handled product returns with professionalism, offering practical solutions to maintain customer satisfaction and uphold stellar reputation.
- Analyzed consumer data to predict future purchasing trends for informed decision-making.
- Formulated marketing and advertising strategies for continuous business growth.
- Collaborated with cross-company departments developing new strategies to capitalize on emerging customer trends.
- Directed retail and wholesale operations, scrutinizing and improving existing processes to boost efficiency.
- Maintained detailed and current records of inventory, personnel activities and business finances.
- Enforced service standards to maintain establishment reputation for excellence.
Design Department Director
Al-Dail Company
08.2012 - 06.2024
- Director of the Designs Department at Al Dail Company.
- Design and construction of the company's exhibitions in Jeddah, Najran and Jizan.
- Worked with latest drafting software to create fresh, accurate project drawings.
- Reviewed projects at different stages to verify work compliance with contractual requirements.
- Read and drew blueprints and drafted design specifications.
- Produced and organized engineering schematics for projects and incorporated changes.
- Generated detail drawings showing system components.
Regional Director for the Eastern Region
Al-Dail Company
12.2021 - 07.2022
- Wholesale and semi-wholesale sales manager in the Eastern Region.
- Projects Sector Sales Manager in the Eastern Region.
- Maintain smooth business operations through delegation.
- Prioritize employee capabilities.
- Leading the company's mission and values, and representing the company in industry meetings and events.
- Promote competitive culture and positive rapport through consistency, team building activities and competitions among marketers.
- Assistance in selecting items for the wholesale and semi-wholesale sectors by searching for everything new in the local market.
Regional Director for the Western Region
Al-Dail Company
01.2020 - 12.2020
- Director of wholesale and semi-wholesale sales in the western region.
- Projects Sector Sales Manager in the western Region.
- Drafted periodic reports to inform upper management on KPIs and operational issues.
- Drove company mission and values, representing organization at meetings and industry events.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
Interior Design (Design department)
Al Mahgoub COMPANY
01.2010 - 05.2012
- Responsible for the design department of Al Mahgoub Sanitary Ware Company.
- Making 3D designs for the company's clients.
- Worked with the latest drafting software to create fresh, accurate project graphics.
- Drawings and interfaces prepared for use in contracting projects.
- Followed tight timelines to complete projects on time and meet contract requirements.
- Collaborate with site teams to produce site efficiency drawings.
- Consult with architects, clients and contractors about the project details and integration.
- Reviewing projects at different stages to verify work commitment to contractual requirements.
- Consult with engineers to understand and incorporate recommendations and changes required during the design process.
- Helping the company's customers choose the ceramic and sanitary ware that suits them according to their tastes and drawing a picture to the customer of the final appearance of the product after installation.
- Drawing plans and drafting design specifications.
Deputy Director (Human Resources Department)
Al Mahgoub COMPANY
04.2009 - 01.2010
- Follow up on the company's employees' working hours.
- A review of social and medical insurance for employees.
- Conduct training and motivational courses for employees in coordination with the sales department.
- Attracting qualified employees to the sales department and other departments.
- Preparing monthly reports on employees' performance.
- Contributed insights and recommendations to senior leadership for strategic decision-making.
- Drove continuous improvement by developing strategic performance indicators across operations.
- Partnered with management team to optimize operations.
General Coordinator for Umrah, Hajj and domestic tourism trips
Winner International Tours
01.2007 - 01.2009
- General Coordinator for Umrah, Hajj and domestic tourism trips.
- Making contracts with state agencies and ministries to coordinate trips for their employees.
- Making contracts with civil society organizations and unions to coordinate internal trips for their employees.
- Contracting with different transportation companies.
- Coordination between the company and the Ministry of Tourism in its tourism programs for Hajj and Umrah.
- Maintained high standards of accuracy and quality in data entry and recordkeeping.
- Answered phone calls and responded to emails from clients.
- Created and submitted progress reports to upper management.
- Addressed customer complaints and resolved issues.
- Trained and assigned tasks to team members.
- Managed and prioritized varied and busy workload to meet deadlines.
- Updated office management on team's activities and progress at weekly meetings.
- Resolved team conflicts and assisted with identified problems to maintain sense of teamwork.
Education
Design Diploma - Diploma in interior design using Photoshop, Illustrator and InDesign
YAT EDUCATION CENTER
05.2011 - 07.2011
Design Diploma - Interior Design 2d& 3d Vision using 3D Max and AutoCAD.
YAT EDUCATION CENTER
01.2011 - 04.2011
Human Resource Diploma - Human Resource Management Diploma
YAT EDUCATION CENTER
12.2010 - 02.2011
MS Office Diploma - MS Office Applications: Study of Microsoft Office programs (Word, Excel, PowerPoint)
YAT EDUCATION CENTER
01.2010 - 03.2010
Diploma - Diploma in interior decoration.
Alexandria University
09.2010 - 12.2010
Diploma - Diploma in Tourism and Antiquities, Tourist Guide
Cairo University
09.2007 - 12.2007
Diploma - Diploma in Educational Leadership.
Cairo University
Bachelor of Arts - Focus on Study history
Helwan University
09.2003 - 05.2007
Skills
Time management
Community networking
Customer liaison
Sales funnel management
Customer relationship management
Sales strategies
Consultative sales
Sales analysis
Sales proposal creation
Customer oversight
Product and service sales
B2B sales
Project management
Leads prospecting
Exceeds sales goals
Product and service knowledge
Customer service
Sales consultation
Customer relationship building
Interests
Travel
Football
Reading
Photography
Design
Personal Information
- Passport Number: A24434314
- Date of Birth: 11/13/84
- Gender: Male
- Nationality: Egyptian
- Marital Status: Married
- Religion: Muslim
- Visa Status: Full Working Capabilities
Accomplishments
- "Achieved a 32% sales increase in FY2023 by implementing a new CRM system, leading to improved communication and higher customer satisfaction."
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of [5] in the development of Al ASalah Project.
- Created a company-wide, comprehensive training program for all sales team members.
- "Successfully managed a team of 17 sales reps, achieving consistent quarterly sales target overachievement by an average of 12% per team member."
- "Successfully decreased customer complaints through the implementation of a new customer service system, leading to a 35% rise in customer satisfaction levels."
- "Achieved a promotion to Senior Sales Manager after only one year at the company due to doubling sales figures."
- "Awarded the Distinction in Company Exhibition Design in 2017."
- "Awarded the title of Best Regional Sales Manager for both 2021 and 2022."
Software
Photoshop
Illustrator
InDesign
AutoCAD
3Ds Max
Timeline
Project Sales Consultant
Hedab Al Khaleej Company
07.2024 - Current
Regional Sales Manager
Al - Dail Company
07.2023 - 06.2024
Regional Director for the Eastern Region
Al-Dail Company
12.2021 - 07.2022
Regional Director for the Western Region
Al-Dail Company
01.2020 - 12.2020
Retail Manager
Al-Dail Company
08.2012 - 06.2024
Design Department Director
Al-Dail Company
08.2012 - 06.2024
Design Diploma - Diploma in interior design using Photoshop, Illustrator and InDesign
YAT EDUCATION CENTER
05.2011 - 07.2011
Design Diploma - Interior Design 2d& 3d Vision using 3D Max and AutoCAD.
YAT EDUCATION CENTER
01.2011 - 04.2011
Human Resource Diploma - Human Resource Management Diploma
YAT EDUCATION CENTER
12.2010 - 02.2011
Diploma - Diploma in interior decoration.
Alexandria University
09.2010 - 12.2010
Interior Design (Design department)
Al Mahgoub COMPANY
01.2010 - 05.2012
MS Office Diploma - MS Office Applications: Study of Microsoft Office programs (Word, Excel, PowerPoint)
YAT EDUCATION CENTER
01.2010 - 03.2010
Deputy Director (Human Resources Department)
Al Mahgoub COMPANY
04.2009 - 01.2010
Diploma - Diploma in Tourism and Antiquities, Tourist Guide
Cairo University
09.2007 - 12.2007
General Coordinator for Umrah, Hajj and domestic tourism trips
Winner International Tours
01.2007 - 01.2009
Bachelor of Arts - Focus on Study history
Helwan University
09.2003 - 05.2007
Diploma - Diploma in Educational Leadership.
Cairo University