Mahmoud Reda Basuony

• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
• Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
• Conducted regular performance evaluations, identifying areas for improvement and implementing necessary action plans.
• Increased customer satisfaction by addressing and resolving client concerns efficiently.
• Enhanced team's sales performance by leading weekly strategy meetings.
• Fostered collaborative team environment, encouraging open communication and sharing of best practices among sales representatives.

1. Expertise in Hearing Aids Products

• Specialized knowledge of hearing aids, including features, benefits, and technical specifications.
• Ability to assess customer needs and recommend appropriate solutions.
  2.Sales and Customer Relationship Management
• Building and maintaining relationships with clients, including individual customers, clinics, and healthcare providers.
• Managing the entire sales process
  3. Consultative Selling Approach
• Providing tailored recommendations after understanding the hearing needs of clients.
• Educating clients on product usage, maintenance, and after-sales support.
  4. Team Leadership
• Mentoring junior sales representatives and leading a sales team in Riyadh and Qasim area (central area).
• Setting sales targets and contributing to team success.
  5. Performance and Reporting
• Tracking and analyzing sales performance metrics.
• Preparing sales forecasts and reports for management.

• Achieved and exceeded sales targets through effective consultation and persuasive selling skills.
• Participated in trade shows and exhibitions to showcase latest hearing technologies, generating leads and expanding clientele.
• Addressed technical issues with hearing aids, providing quick fixes or arranging repairs to minimise customer inconvenience.
• Analysed sales data to identify trends, adjusting strategies accordingly to maximise revenue.

• Dealing with HA patients.
• Take Ear impression.
• Programming the Hearing aid.
• Repair All hearing aid models.
• Manufacturing (Ear Mould & Plugs, CIC, ITC).

• Achieved and exceeded sales targets through effective consultation and persuasive selling skills.
• Developed and maintained strong relationships with clients, fostering trust and loyalty through exceptional service.
• Led face-to-face assessments to determine patient diagnoses, making personalised recommendations on condition management.
• Assessed client lifestyles and needs to recommend appropriate devices.