Mahmud Ibrahim
Summary
Seeking a challenging senior role in a leading IT organization where my knowledge and experience can be best applied to fulfill the organization’s vision and commitment to serve its clients. Highly regarded IT professional with many years of rich experience in Cloud, Software Defined Data Center, Big Data, storage, and a broad range of IT solutions. As a Senior Solutions Engineer, I have provided technical direction and business guidance to the sales engineering team. Works closely with sales to help build the pipeline and drive bookings. Drives gross profit through account planning, resource planning, and assisting with channel enablement allocation. Dynamic and technology-passionate individual who can drive the entire sales cycle from demand creation, solution design, and data center readiness. Proactively recruits, develops, and maintains a team of high-performing Sales Engineers, and continually seeks innovative methods for improving team performance, accountability, and profitability.
Overview
20
20
years of professional experience
Work History
Principal Cloud Specialist Leader
Oracle
09.2020 - Current
- Provide technical leadership in the Requirements Discovery, Solution Development, and Solution Proposal stages of the opportunity sales cycle for key enterprise customers
- Provide Cloud consultancy to Entpreise customer like MOMRA, Riyadh Municipality, and FSI, on Define Business Objectives for cloud transformation with specific set of goals, identify opportunity for cost saving, operational efficiency and innovation
- By setting measurable objectives that align with the overall business strategy
- Champion AI-driven innovation to unlock business opportunities and drive digital transformation for PS and FSI customer with the Saudi Market
- Influencing the technical and architectural decisions at the highest levels within the account and together with the account team, for the creation of new business opportunities on Oracle Cloud business
- Involved in full project cycle from initial architectural workshop, to project scoping, architectural design, technical implementation, demonstrations to post sale supports and ensure site readiness for deployment
Senior Technology Consultant
VMware
06.2014 - Current
- Managed tender responses and influenced customer technical orientation based on clear understanding of requirements which resulted in penetration of new customers
- Responsible for architecting and designing product solutions including, High availability, Disaster recovery and Business Continuity
- Responsible for pipeline growth by always seeking to identify new customer opportunity or demand for VMware solutions accounts, as well as participate in demand generating events and activities
- As a Senior Solution Consultant, Developed and led a dynamic team of fourteen System Engineers
- Driving the story of VMware SDDC value proposition with our wide range of Saudi customers, by providing technical sales consultancy based on customer IT priorities and Critical Business outcome
- Influencing the technical and architectural decisions at the highest levels within the account and together with the account team, for the creation of new business opportunities on VMware business
- Collaborate with Area/Theater Sales Manager to prioritize and target team opportunities; Understand mechanisms for building team capacity and improving team performance
- Align resources to deliver on commitments and drive results
- Provide enablement plan to the team to constantly update and expand their technical expertise and knowledge of VMware technologies, industry direction and trends, and competitor’s solutions
SENIOR Principal Sales Consultant
10.2012 - 06.2014
- Develop solution for a data center for key enterprise customers in Saudi based on Sun technologies for completed Data Center with standalone servers or engineering solution
- Designed Hierarchal Storage management solution based on Hitachi Hierarchal storage manager and Sun Storage Archival manager
- Responsible for Demand creation, solution development, Technical sales for of Sun Virtual Tape library backup and restore solution, storage and servers
- Responsible for demand creation, technical sales for Chip Multithreading and Sparc64 Systems and solution
- Responsible for developing market initiatives on Data center Efficiency with computing virtualization
- Performed site surveys to validate power, cooling, space, load, and requirements for Oracle Engineering system (Exadata, Exalogic and Supercluster)
- Developed several ROI and TCO reports that helped convince customer management to adopt Sun Technologies and solutions
SENIOR Technology Consultant and Team Lead
03.2010 - 10.2012
- Manage the technical development of pre-sales team, in Saudi, over 10, and provide technical guidance on strategic and complex deals
- Design, develop, and implement processes, systems, and technology to support and enhance the pre-sales function, including solution write up, solution diagram and overall proposals
- Responsible for developing and implement practices that measure the effectiveness and performance of the team
- Responsible for qualifying sales opportunities for technical requirement for named account and positioning solution against top competitors
- Responsible for maintaining broad technical, architectural, and industry knowledge
- Evangelizing company vision, technology, and solutions gathering to customer business needs and requirements (establishing customer CTQ's)
- Provide technical expert knowledge of all VMware products and solutions to Enterprise Accounts as trusted advisor
- Provide support to the VMware sales team and channel partners in virtual infrastructure and consolidation business opportunities
- Proactively seek out new sales opportunities by developing new and existing technical relationships within accounts
SENIOR SOLUTION ARCHITECT
01.2005 - 01.2010
- Provide technical and business guidance to the implementation of these solutions by working closely with multiple Account Management Teams and clients for all Sun software products (MySQL, JCAPs, CommSuite, Portal)
- Assist TopX customers resolve their most complicated IT requirements by provide expertise in enterprise architecture and high availability, infrastructure optimization, storage resource management, identity management and business continuity
- Primary technical interface to customer for all Software, Servers and storage solution and responsible for generating and gaining buy-off on business requirements based on customer requirements, proactive information collection, and physical/logical systems review
- This responsibility typically spans all layers of the business infrastructure
- Provide technical and business guidance to the implementation of these solutions by working closely with multiple Account Management Teams and clients for all Sun software products (MySQL, JCAPs, CommSuite, Portal)
- Provided enterprise solution related to Messaging: LDAP, DNS, Portal, and Brightmail, Data Availability: Disaster recovery and VERITAS enterprise backup, Replication (HW and SW), Solaris volume manager and VERITAS volume manager
- Virtualization and consolidation: Ldom, VMWARE, tiered storage, resource manager, and VTL
- Years of experiences and solid hands-on experiences in Installation Configuration Performance Tuning and Trouble shooting and heterogeneous environments
Education
BS - System engineering
Northwester University Polytechnic
Fremont, CA, USAProfessional Objectives
Seeking a challenging senior role in leading IT organization where my knowledge and experience can be best applied to fulfill the organization’s vision and commitment to serve its clients. Highly regarded IT profession with many years of rich experiences on Cloud, Software Define Data Center, Big Data, storage and broad range of IT solution. As Senior Solutions Engineering, I have provided technical direction and business guidance to the sales engineering team. Works closely with sales to help build pipeline and drive bookings. Drives gross profit through account planning, and resource planning and assisting with channel enablement allocation. Dynamic and technology passionate who can drive the whole sales cycle from demand creation, solution design and datacenter readiness. Proactively recruits, develops and maintains a team of high‐performing Sales Engineers and continually seeks innovative methods for improving team performance, accountability, and profitability.
Activities
- 10 years of coach Minor League (football and basketball)
- Reading Current affairs
- Photography
Timeline
Principal Cloud Specialist Leader
Oracle
09.2020 - Current
Senior Technology Consultant
VMware
06.2014 - Current
SENIOR Principal Sales Consultant
10.2012 - 06.2014
SENIOR Technology Consultant and Team Lead
03.2010 - 10.2012
SENIOR SOLUTION ARCHITECT
01.2005 - 01.2010
BS - System engineering
Northwester University Polytechnic
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