Mai Albgumi
Sr. Planning Manager
Summary
Highly motivated strategic planning manager with 9 years experience in strategy, project management, operation, leadership, and deep understanding in Saudi vision 2030.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Sr. Planning Manager
Vision Realization Office - Ministry of Commerce
Riyadh
02.2020 - Current
- Contribute to demonstrating the Ministry's strategic plans and align them with the objectives of the Saudi Vision
2030 - Review the performance periodically and measure the achievement of the Ministry's strategies and objectives.
- Support prioritizing the Ministry's initiatives and ensure they are aligned with the Vision 2030 programs.
- Contribute to the preparation of detailed plans for MC programs, initiatives and projects of the Vision 2030 Programs.
Project Manager
Riyad Bank
Riyadh
09.2018 - 01.2020
- Leading the development of payment overarching system project by replacing multiple payment systems to a single payment solution (OPF).
- Developing a new mobile application project (e-banking application).
- Planning and defining project objective and scope of work.
- Managing risk related issues as well as overseeing project quality procedures.
- Monitoring and reporting progress to the higher management.
- Estimating cost and developing the budget.
- Managing reports and necessary documentation
Digital Solution Delivery Manager
Riyad Bank
riyadh
01.2017 - 08.2018
- Delivering projects, business change requests and product using the appropriate agile/waterfall project management methodology.
- Leading the collaborative, dynamic planning process and prioritizing the work that needs to be done against the capacity and capability of the team.
- Ensuring all products are built to an appropriate level of quality for the stage.
Operation Manager
Gulf International Bank
Dhahran
01.2016 - 12.2016
- Managing team performance.
- Carrying out individual monthly appraisals for the team members and conduct review meetings.
- Putting into effect new procedures and policies.
Group Customer Service Supervisor
Meem by Gulf international Bank, Dhahran
Dhahran
07.2015 - 12.2015
- Managing team leader’s performance.
- Providing training to the new joiners in the organization.
- Monitoring productivity of customer service representatives and generates reports.
Customer Service Team Leader
Meem by Gulf international Bank
Dhahran
05.2014 - 06.2015
- Structuring and configuring bank command center.
- Monitoring agent’s performance.
- Presenting information clearly to work colleagues, and Address clients concerns & complaints and ensure satisfactory resolution.
Tester Analyst – Retail Creation Team
Gulf international Bank
Manama
05.2013 - 04.2014
- Participating in setting up the retail banking department of GIB and began operations.
- Conducting User Acceptance Testing and Black Box Testing.
- Input Test Data for the derived test cases; provide inputs for Run Chart Preparation with logical run day.
Education
Bachelor of Science - Information Technology
Mohammed Bin Fhad University
Khobar, Saudi Arabia 12.2006 - 01.2011
Skills
Testing and Conversion Plans
Certification
Strategic Management
Timeline
Strategy & Strategic Planning: Creating Tomorrow’s Organisation out of Today’s Organisation
10-2022
Strategic Management
05-2021
Sr. Planning Manager
Vision Realization Office - Ministry of Commerce
02.2020 - Current
Project Manager
Riyad Bank
09.2018 - 01.2020
Digital Solution Delivery Manager
Riyad Bank
01.2017 - 08.2018
Operation Manager
Gulf International Bank
01.2016 - 12.2016
Group Customer Service Supervisor
Meem by Gulf international Bank, Dhahran
07.2015 - 12.2015
Customer Service Team Leader
Meem by Gulf international Bank
05.2014 - 06.2015
Tester Analyst – Retail Creation Team
Gulf international Bank
05.2013 - 04.2014
Bachelor of Science - Information Technology
Mohammed Bin Fhad University
12.2006 - 01.2011
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