Main Uddin Mohammad
Jeddah,westren province
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
. Ensuring high levels of customers satisfaction through excellent service by MEMR (make every moment right).
Overview
10
10
years of professional experience
1
1
Certification
Work History
Store Manager -starbucks -wp
M.H. Alshaya International Group Company.
2013.08 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Completed point of sale opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Education
No Degree - School Secondry Certificate
Khalifat Hat High School
Noakhali 08.2008
Skills
- Microsoft office
- Customer Service
- Employee Motivation
- Inventory Management
- Staff Training
- Order Management
- Accurate Cash Handling
- Shift Checklists
- Product and Service Sales
- Team Leadership
- Loss Prevention Procedures
- MS Office Proficiency
- Customer Response
- Staff Supervision
- Positive and Friendly
- Leadership Development
- Sales Promotion
- barista trainer
Certification
present
Basic food safety certificate level 3
present
barista trainer certificate
present
PIC – person in- charge certificate
present
Barista certificate
present
Barista champion certificate
present
Coffee master certificate
present
Coffee academy certificate level 300
Present
Alshaya long service 10 years certificate
Present
Driving license
- Licensed
Languages
Bengali
Native language
English
Intermediate
B1
Arabic
Intermediate
B1
Hindi
Proficient
C2
Urdu
Proficient
C2
Timeline
Store Manager -starbucks -wp
M.H. Alshaya International Group Company.
2013.08 - Current
No Degree - School Secondry Certificate
Khalifat Hat High School
present
Basic food safety certificate level 3
present
barista trainer certificate
present
PIC – person in- charge certificate
present
Barista certificate
present
Barista champion certificate
present
Coffee master certificate
present
Coffee academy certificate level 300
Present
Alshaya long service 10 years certificate
Present
Driving license
- Licensed
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