Maitham Al Bashrawi
Al Qatif,Eastern Province
Summary
Detailed individual versed in processing high-volume transactions with accuracy and timeliness. Astute communicator and tactful problem-solver with excellent reputation for top-quality customer service. Upbeat worker driven to address challenges with resourceful problem-solving and critical thinking. Strong reputation for swift conflict resolution and dependable work ethic. Attentive Clerk accustomed to processing sales transactions and assisting patrons. Answers questions and clarifies pricing to complete swift payments. Dedicated to accuracy and customer satisfaction.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Admin Clerk
Tamimi global Company
Al khobar, Saudi Arabia
09.2016 - Current
- Packed and shipped products and materials to recipients.
- Collaborated with team to fulfill tasks and meet deadlines for department.
- Maintained excellent client satisfaction by providing professional, courteous customer service.
- Managed complaints and escalated major concerns to management.
- Maintained clean and organised workstation to comply with office standards.
- Gathered and registered information on database.
- Communicated with vendors to negotiate contracts for product orders.
- Provided invoices and sent reminders for outstanding payments.
- Photo copied files, scanned records and filed documents by alphabetical order.
- Monitored and purchased office supplies to maintain consistent inventory.
- Formulated and submitted weekly reports to manager.
- Practiced confidentiality to adhere to company procedures.
- Regularly cleaned and straightened work areas, ensuring stores stayed tidy in line with company standards.
- Assisted customers with additional needs in transporting goods to vehicles, elevating client service.
- Answered phones, replied to emails and directed calls to appropriate department.
HR Assistant
L&N hydrocarbon
Al khobar, Saudi Arabia
04.2015 - 03.2016
- Conducted employment and compliance checks.
- Facilitated employment offers and drafted contracts.
- Supported HR Managers in developing performance management procedures, increasing operational productivity.
- Promoted positive company culture and values through training initiatives.
- Supported successful company recruitment and resourcing through headhunting, outreaching, interviewing and hiring.
- Offered efficient query management, providing first-line advice to managers and employees and escalating issues to HR colleagues.
- Maintained and updated employee files and records.
- Provided proactive, professional and efficient HR operational service.
- Assisted in creating employment contracts, variation agreements and other written documents.
- Handled employee enquiries and complaints, escalating issues to managers when needed.
- Worked with department managers to implement best practice strategies for employees.
- Produced HR KPIs and reports to support HR Department continuous improvement activities.
- Understood importance of strict confidentiality at all times and handled confidential personal information.
- Communicated courteously, confidently and clearly at all levels across organisation.
- Collated absence and punctuality metrics through HR system reports, assisting in punctuality procedures, running lateness reports and liaising with line managers to issue counselling notices.
Data Entry Clerk
Eastern Company for Trade and Contracting
ِAlkhabar, ِAlkhabar
09.2014 - 03.2015
- Verified data accuracy and validity through regular audits.
- Entered up to 20 records per day, continually exceeding productivity targets.
- Introduced robust filing solutions, resulting in faster turn around times.
- Utilized data management systems, entering data from documents with up to 25 fields per file.
- Sent completed entries to Data Managers for evaluation and final approval.
- Managed documents within company databases, keeping accurate records of critical information.
- Maintained accurate records by regularly reviewing and updating client files and databases.
- Recorded employee benefit, salary and evaluation information with strict confidentiality.
- Organised, sorted and verified input data against original documents.
Education
Diploma - Business Management
King Faisal university
AlHasa 03.2021 - 03.2023
Skills
- High volume transactions
- Money management
- eHopper operation
- Restocking inventory
- Physical strength
- Credit card payment processing
- Payment processing
- Customer greeting
- Wine and spirits expertise
- Store appearance upkeep
- Service upselling
Languages
English
Upper intermediate
Arabic
Native
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Diploma - Business Management
King Faisal university
03.2021 - 03.2023
Admin Clerk
Tamimi global Company
09.2016 - Current
HR Assistant
L&N hydrocarbon
04.2015 - 03.2016
Data Entry Clerk
Eastern Company for Trade and Contracting
09.2014 - 03.2015
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