Summary
Overview
Work History
Education
Skills
Interests
Fitness / Running /Football
Timeline
Generic
MAJDI AWALI

MAJDI AWALI

Operations Manager
Jeddah

Summary

I am a positive, driven and professional person who can work effectively both in a team, and also on my own. Over the years, I have gained plenty of transferrable skills that will help me to reach a high level of competency within this logistics role quickly. For example, I can follow processes and systems accurately, I can see the bigger picture, I have excellent communication and problem-solving skills, and I can also adapt to difficult situations and solve problems whilst under pressure. I want to work in logistics because I feel the skills and qualities I have are a perfect fit for the role. I get a lot of job satisfaction from working in logistics, and I fully understand how important it is to work quickly and accurately at all times to ensure the business can achieve its commercial and financial objectives.

Overview

12
12
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

Operation Manager Logistics

Portrex Logistics Provider
01.2020 - Current
  • Develop and implement logistics strategies to ensure efficient and cost-effective operations
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Monitor and analyze logistics performance metrics to identify areas of improvement
  • Manage the daily operations of the logistics team, including scheduling, resource allocation, and performance management
  • Oversee the selection and management of third-party logistics providers
  • Develop and maintain relationships with suppliers, customers, and other stakeholders
  • Monitor and manage inventory levels, ensuring accuracy and timeliness
  • Develop and implement processes and procedures to ensure compliance with regulatory requirements
  • Negotiate and manage contracts with suppliers and customers
  • Analyze and report on logistics costs and performance
  • Develop and implement strategies to reduce logistics costs
  • Identify and implement process improvements to increase efficiency and reduce costs

Operations Manager

TAFASEEL AL EMDADAT COMMERCIAL EST
01.2017 - Current
  • Supervise daily operations across the supply chain, including warehousing, order fulfillment, and last-mile delivery teams.
  • Ensure accurate, timely, and efficient distribution of goods to hospitality clients in accordance with service level agreements (SLAs).
  • Monitor stock levels and coordinate closely with procurement to prevent inventory shortages, overstock, and supply interruptions.
  • Develop and enforce standard operating procedures (SOPs) to enhance workflow, reduce operational errors, and drive overall efficiency.
  • Oversee logistics partners, in-house delivery fleets, and warehouse personnel to achieve performance, cost, and service targets.
  • Resolve client issues, delivery delays, or product discrepancies with professionalism, ensuring high levels of customer satisfaction.
  • Collaborate with sales, account managers, and customer service teams to align operational execution with client requirements and feedback.
  • Track and analyze key performance indicators (KPIs) such as delivery timeliness, cost per shipment, inventory accuracy, and order fulfillment rates.
  • Ensure full compliance with health, safety, hygiene, and regulatory standards related to product storage, handling, and transportation.
  • Lead, train, and mentor cross-functional operational teams, fostering a culture of accountability, continuous improvement, and service excellence.and growth.


  • Oversee inventory accuracy, receiving, picking, packing, and dispatching processes in the warehouse.
  • Maintain optimal stock levels and manage stock rotation based on FIFO or FEFO principles.
  • Ensure all materials are stored safely and in compliance with hygiene and quality standards, especially for food and sensitive hospitality items.

Operations Supervisor

Portrex Logistics Provider
01.2017 - 01.2020
  • Planning and executing departmental budgets.
  • Overseeing inventory needs and undertaking office management and administration.
  • Coming up with effective strategies to enhance the organization's financial health.
  • Recruiting quality employees to provide high-quality customer support.
  • Motivating and supervising employees.
  • Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
  • Research methods to improve operations and reduce costs
  • Monitor and report on department performance
  • Supervise and train employees
  • Provide administrative support (e.g. updating inventory)
  • Ensure compliance with company policies and regulation

Operations Coordinator

Portrex Logistics Provider
01.2014 - 01.2017
  • Manages operational tasks under the direction of managers.
  • Leads the project management workflow for assigned projects.
  • Helps assigned teams meet and exceed their goals and objectives.
  • Contributes to reports for internal and external stakeholders.
  • Collaborates with managers to set procedures, policies, and processes.
  • Identifies ways to increase revenue, decrease expenses, and improve efficiency.
  • Assists with financial tasks, including [forecasting, expense reports, budgeting, etc.].
  • Handles logistical responsibilities, including [supply chain management, customer service, client services, quality management, etc.].
  • Follows all federal, state, and local business laws and regulations and company policies.

Education

Bachelor of Science -

International University of Africa
Sudan
02.2005 - 03.2009

Skills

    Team leadership

    Operations management

    Strategic planning

    Decision-making

    Performance management

    Time management

    Active listening

    Task prioritization

Interests

Sports

Technology

Fitness / Running /Football

Fitness, Running, and Football

I am passionate about maintaining a healthy and active lifestyle through regular fitness activities, running, and playing football. These hobbies not only keep me physically fit but also sharpen my discipline, endurance, and teamwork skills.

Fitness:
I follow a consistent workout routine that enhances my strength and stamina, helping me stay focused and energized throughout the workday.

Running:
Running is a way for me to build mental resilience and set personal goals. I enjoy participating in local runs and challenges that motivate me to push my limits.

Football:
Playing football has taught me the value of teamwork, strategic thinking, and effective communication. It’s a sport that encourages collaboration and leadership, qualities I bring to my professional life as well.

Timeline

Operation Manager Logistics

Portrex Logistics Provider
01.2020 - Current

Operations Manager

TAFASEEL AL EMDADAT COMMERCIAL EST
01.2017 - Current

Operations Supervisor

Portrex Logistics Provider
01.2017 - 01.2020

Operations Coordinator

Portrex Logistics Provider
01.2014 - 01.2017

Bachelor of Science -

International University of Africa
02.2005 - 03.2009

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MAJDI AWALIOperations Manager