Majed Al-Shammari
Riyadh,Riyadh Region
Summary
Driven facilitator with strong background in project management and team leadership, adept in agile methodologies and stakeholder communication. Skilled in conflict resolution and fostering collaboration, ensuring seamless project delivery. Committed to enhancing team performance and delivering high-value outcomes.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
ScrumMaster/JIRA Admin
Bank Aljazira
Riyadh, Riyadh Region
08.2024 - Current
- Led successful product launch campaigns via comprehensive release planning.
- Led sprint planning sessions, ensured alignment with business objectives.
- Streamlined workflow processes for increased efficiency in operations.
- Assured quality standards with stringent code reviews and testing procedures.
- Enhanced team productivity by facilitating daily stand-up meetings.
- Managed stakeholder expectations, fostered good working relationships.
- Negotiated scope changes to safeguard project success.
- Achieved project delivery deadlines through effective backlog management reached timeline of 2 releases in 1 month.
IT Technical Support Intern
King Khaled Hospital
Majmaah, Riyadh, Saudi Arabia
06.2023 - 08.2023
- Participated in weekly department meetings to provide input on new and technical processes.
- Presented technical solutions clearly in written or oral reports to enhance understanding.
- Troubleshot operating systems, hardware and software problems to identify root causes.
- Prepared documentation and training manuals for users and other consultants.
Education
Bachelor of Science - Computer Science
Majmaah University
Al Majma'ah, Riyadh Region 01.2018 - 01.2024
Skills
Soft skills:
- Analytical
- Collaboration
- Problem-solving
- Critical thinking
- Data extrapolation
Hard skills:
- Supervised machine learning
- Data analysis
- Communication skills
- Project management
Languages
Arabic
Native
English
Fluent
Certification
Certified Associate in Project Management CAPM
COPIT 2019 Foundation.
ITIL 4 Foundation in IT Service management.
Supervised Machine Learning: Regression and Classification (AI Stanford University-Coursera)
Software Engineering: Modeling Software Systems using UML (Hong Kong University of Science and Technology-Coursera)
Introduction to Cybersecurity Tools & Cyber Attacks (IBM-Coursera)
Timeline
ScrumMaster/JIRA Admin
Bank Aljazira
08.2024 - Current
IT Technical Support Intern
King Khaled Hospital
06.2023 - 08.2023
Bachelor of Science - Computer Science
Majmaah University
01.2018 - 01.2024
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